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West Bay Beach-A Delamar Resort

3-star property
615 E Front Street, Traverse City, MI 1-855-201-7819

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3.8 out of 5
Good!
See all 43 Travelocity Reviews

"Nice pool and breakfast. Could hear those walking and talking in the hall a little too well. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

3-star beach hotel near Clinch Park Beach

Steps from the beach

Within a 5-minute walk of this well-placed hotel, you'll find Grand Traverse Bay and Front Street. Also, Clinch Park Beach is within half a mile (1 km) and Clinch Park is within 2 miles (3 km).

Nightclub, dining

A nightclub, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the indoor pool and perks like free self parking and a free area shuttle.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 173 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, free newspapers, and hair dryers.

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$81* Per night/room Feb 23 - Feb 24

Superior Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quadruple Room, 1 King Bed, Accessible, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, 1 King Bed, Accessible, Partial View

Bed Count 1 King Bed Maximum Occupancy 2 Max

West Bay Beach-A Delamar Resort ratings based on 43 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Bay Beach-A Delamar Resort

Everyone (11) Couples (2) Family (4)
4 out of 5
Nice pool and breakfast. Could hear those walking and talking in the hall a little too well.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by Norm B

Hi Anonymous - thank you so much for staying with us, we are glad you enjoyed the facilities and dining. We appreciate your review and feedback, sorry for the inconvenience of the hallway noise.

4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - We sincerely appreciate you taking the time to give our property a review, thank you very much.

4 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you very much for taking the time to review the West Bay Beach Resort, on behalf of our entire staff we greatly appreciate it.

2 out of 5
Ridiculous week-end night club was right below our room. Paying a lot of money and we were unable to sleep until 3:00. We could actually hear people talking and the thumping of the music was non-stop. When I complained the next day, the manager accused me that we told of the nightclub when we registered. She was the rudest and most unprofessional. Do not stay on Friday & Sat. night until they close the night club which I told was going to happen under the new owners.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Oct 8, 2019 by Norm B

Dear Mary - Thank you for taking the time to write a review, we sincerely apologize you had anything but a excellent experience as that is our goal. The entire hotel will be undergoing major renovations this winter and we hope you return to check out the finished product.

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you for taking the time to leave us an outstanding review, on behalf of the entire staff we greatly appreciate it.

5 out of 5
Gorgeous views of the lake from our room and patio dining. Great food

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 23, 2019 by Kristin

Traverse City greetings- Thank you for your 5 out of 5 review of West Bay Beach, a Delamar Resort. We are sincerely happy to hear that you enjoyed the bay views from your room and that you enjoyed the food and views while dining on the Patio. We warmly welcome you back for another stay on the bay!

2 out of 5
Problem with check in. They couldn’t find our reservation

Posted by on Aug 21, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you very much for taking the time to write a review. We sincerely apologize you experienced difficulties checking in, as our goal is we want all our guests to enjoy themselves.

4 out of 5
Good location and the rooms were large and clean with comfortable beds. Still, the room rates are too high.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Oct 14, 2019 by Norm B

Dear Anonymous - Thank you for taking the time to write a review, we sincerely appreciate it. We are so glad you enjoyed our location and sincerely hope you return in the future.

5 out of 5

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Kristin

Traverse City greetings- Thank you for your 5 out of 5 review of West Bay Beach, a Delamar Resort. We truly appreciate your patronage and are happy that you enjoyed your stay! We look forward to welcoming you for a return visit.

2 out of 5
We booked a room with two king beds per the description on Travelocity, when we arrived we were given a room with one king bed and one pull out sofa. We went back to the front desk and were informed that there were no rooms with two king beds...so they changed our room to one that had two queen beds. It was a tight fit for sleeping but the room was nice and the beds were comfortable. The next morning we headed down for breakfast and were told that you could only order at the restaurant, there was no breakfast buffet nor was breakfast included in the room stay...well we booked this hotel based on the king bed situation and that breakfast was included...so again, disappointed! The staff did accommodate us and offered vouchers for free breakfast after again complaining to the front desk. Had we known these two items were not listed correctly online we would have chosen to stay elsewhere at a lower cost. Overall this hotel was nice, but I don't feel this hotel was a good value.

Posted by on Aug 2, 2019

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Comment from Hotel Management

Oct 29, 2019 by Norm B

Dear Anonymous - On behalf of the entire West Bay Beach team we sincerely apologize for the confusion on your reservation, our goal is for you to enjoy your stay and we missed the mark.

About the West Bay Beach-A Delamar Resort

Location 615 E Front Street, Traverse City, MI 49686

Renovations + Closures

The property will be renovating from 01 December 2019 to 21 May 2020 (completion date subject to change). The following areas are affected:

  • Front desk
  • Lobby

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

West Bay Beach-A Delamar Resort offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 6700 square feet (603 square meters) and includes a conference center. A nightclub, a 24-hour fitness center, and tour/ticket assistance are also featured at the business-friendly West Bay Beach-A Delamar Resort. An area shuttle within 8 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 3-star Traverse City hotel is smoke free.

  • 173 guestrooms or units
  • 4 levels
  • 6700 sq ft of conference space
  • 603 sq m of conference space
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Traverse City, MI (TVC-Cherry Capital) (6.8 km / 4.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 8 mi
  • Parking: Free self parking

Room Amenities

West Bay Beach-A Delamar Resort offers 173 air-conditioned accommodations with safes and complimentary newspapers. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 47-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:30 AM.

Bistro - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pets

  • Pets: USD 20 per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 40 for adults, USD 10 and USD 30 for children (approximately)
  • Pet fee: USD 20 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Resort West Bay Beach
  • Holiday Inn Resort West Bay Beach Traverse City
  • Holiday Inn West Bay Beach
  • Holiday Inn West Bay Beach Traverse City
  • West Bay Beach
  • West Bay Beach Holiday Inn Resort
  • West A Delamar Traverse City
  • West Bay Beach-A Delamar Resort Hotel
  • West Bay Beach-A Delamar Resort Traverse City
  • West Bay Beach-A Delamar Resort Hotel Traverse City

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Traverse-City-Hotels-West-Bay-Beach-A-Delamar-Resort.h7563-p2.Hotel-Reviews?rm1=a2&

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.