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Grand Mercure Apartments Magnetic Island

4.0 star property
4-star luxury aparthotel with 4 outdoor pools

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Grand Mercure Apartments Magnetic Island

Photo gallery for Grand Mercure Apartments Magnetic Island

View from property
Exterior
Apartment, 3 Bedrooms, View | View from room
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Overview of Grand Mercure Apartments Magnetic Island

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Check out the area

Map
146 Sooning Street, Nelly Bay, QLD, 4819
  • Popular LocationMagnetic Island National Park6 min walk
  • Popular LocationHorseshoe Bay Beach11 min drive
  • Popular LocationQueensland Country Bank Stadium35 min drive
  • AirportTownsville, QLD (TSV)61 min drive

Room options

View all photos for Apartment, 2 Bedrooms, View

Individually decorated, individually furnished, iron/ironing board

Apartment, 2 Bedrooms, View

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Ocean View

Individually decorated, individually furnished, iron/ironing board

Apartment, 1 Bedroom, Ocean View

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, iron/ironing board

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Apartment, 1 Bedroom

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms, View

Individually decorated, individually furnished, iron/ironing board

Apartment, 3 Bedrooms, View

  • 969 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Similar properties

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Pool
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4.4 out of 5, Excellent, (741)
The price is $139
per night
$153 total
includes taxes & fees
May 15 - May 16
Peppers Blue on Blue

About the neighborhood

Nelly Bay

In Nelly Bay .You'll be within half a mile (1 km) of Magnetic Island National Park and 2 miles (3 km) of Massage on Magnetic with a stay here. Nelly Bay Beach and Nelly Bay Habitat Reserve are also within 2 miles (3 km).
View more Aparthotels in Nelly BayOpens in a new window

What's nearby

  • Magnetic Island National Park - 6 min walk
  • Massage on Magnetic - 16 min walk
  • Horseshoe Bay Beach - 11 min drive
  • Magnetic Island Ferry Terminal - 34 min drive
  • Queensland Country Bank Stadium - 35 min drive

Getting around

  • Townsville Station - 52 min drive
  • Townsville, QLD (TSV) - 64 min drive

Restaurants

  • SOS - Stuffed on Seafood - 4 min walk
  • Rock Wallabies - 3 min drive
  • Picnic Bay Hotel - 6 min drive
  • Marlin Bar - 7 min drive
  • Adele's Cafe - 8 min drive

About this property

Entire place

Grand Mercure Apartments Magnetic Island

4-star luxury aparthotel with 4 outdoor pools
Grand Mercure Apartments Magnetic Island offers its guests 4 outdoor swimming pools and a fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the luxury Grand Mercure Apartments Magnetic Island. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Nelly Bay aparthotel is smoke free.

  • 60 guestrooms or units
  • 5 levels
  • 5 buildings
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Grand Mercure Apartments Magnetic Island offers 60 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Pool/Spa

  • 4 outdoor pools
  • Massage
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Crib: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Breakfast available for a fee
  • A bar/lounge

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals on site
  • Gym on site
  • Ecotours nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 5 buildings
  • 5 floors
  • 60 units
  • Bicycle rentals
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside reception hours can check-in through the night service phone located beside the reception door.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 10 per person (one way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-out is available.

Property is also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Frequently asked questions

How close is Grand Mercure Apartments Magnetic Island to the airport?

Grand Mercure Apartments Magnetic Island is 13.1 mi (64-min drive) away from the Townsville, QLD (TSV) airport, the closest popular airport to the property.

Does Grand Mercure Apartments Magnetic Island have an airport shuttle?

Grand Mercure Apartments Magnetic Island offers an airport shuttle 24 hours a day, on request, for a charge of AUD 10 per person, one way.

How close is Grand Mercure Apartments Magnetic Island to the beach?

This aparthotel is 0.9 mi (2-min drive) from Nelly Bay Beach and 1.3 mi (3-min drive) from Alma Bay. Don't forget your sunscreen!

Does Grand Mercure Apartments Magnetic Island offer free breakfast?

Grand Mercure Apartments Magnetic Island does not offer free breakfast.

Is there a casino at Grand Mercure Apartments Magnetic Island?

No, there is no casino at this aparthotel.

What time is check-in at Grand Mercure Apartments Magnetic Island?

Check-in start time: 2 PM; Check-in end time: 5 PM.

Is there free parking at Grand Mercure Apartments Magnetic Island?

This aparthotel offers free self parking.

Does Grand Mercure Apartments Magnetic Island have a pool?

Grand Mercure Apartments Magnetic Island features 4 outdoor pools.

Does Grand Mercure Apartments Magnetic Island have a spa?

This aparthotel doesn't have a spa, but it does offer massages.

How close is Grand Mercure Apartments Magnetic Island to downtown Nelly Bay?

Grand Mercure Apartments Magnetic Island is 0.9 mi away from Nelly Bay.

Grand Mercure Apartments Magnetic Island Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 242 reviews" "
Rating 8 - Good. 78 out of 242 reviews" "
Rating 6 - Okay. 34 out of 242 reviews" "
Rating 4 - Poor. 13 out of 242 reviews" "
Rating 2 - Terrible. 3 out of 242 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Stephanie

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Great location. Spacious unit and well appointed. BUT on a very warm and humid weekend, the air-conditioner was broken and offered no relief. We were given a pedestal fan (no ceiling fans in the unit) which offered only mild relief. Management suggested many other properties did not use a/c (though lots of a/c were heard) and to open up the windows and doors which were all unscreened. We expressed concern about bugs but we were told that on Maggie Is there are very few. We tried all windows and doors open, and the bugs came in in force. A disappointment as we had southern visitors staying elsewhere and we couldn’t invite them to have dinner with us as it was so hot in the unit.
Stayed 3 nights in Apr 2023

6/10 Okay

Ray

Traveled with partner
Disliked: Property conditions & facilities
The room was small and the Airco rooming was extremely bad. Terrible mostly smell in room and dampness on ceiling and floor (slippery and dangerous. Roller blind fell down and was jammed the entire stay, blocking view. Carpet dirty and stained. Didn’t like shower over bath. Not enough utensils in kitchen. Didn’t like high chairs (stools) over dining table. Pool had missing tiles and surrounding tiles needed cleaning. Garbage smell near entry. Ceiling in bathroom needed pairing. Wouldn’t recommend and certainly wouldn’t book there again.
Stayed 4 nights in Jan 2023

6/10 Okay

Joan

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location in the island is beautiful and convenient- right by the ferry, coffee shops, restaurants, and an IGA. The room itself needed serious cleaning and furniture updates. We did not feel comfortable sitting on the gross couches, and there were 10-12 spiders by the sliding door.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My three girlfriends and I stayed in a two bedroom apartment with ocean views. We loved our accommodation. It was so close to the ferry terminal and we could hire one of the Topless cars right next door also. The IGA and bottleshop we're also super close so it felt very accessible and made our stay so much easier. We loved the variety of pools and gyms, we could always find a pool out of the wind. We were so, so pleased that we decided to stay here. The apartment had everything we needed.
Stayed 3 nights in Jun 2022

8/10 Good

Anne

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful location.
Stayed 5 nights in Apr 2022

8/10 Good

david, Charters Towers

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean and well equipped Unfortunately no meal options But eating venues close by Staff were very friendly and helped any requirements Pool was good position but needs some repairs with broken tiles Good self contained apartments Great view over the harbour and sea
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Booked a 3 b/r apartment, which they then called to say after booking they had none left so we would have to take a 2 bedroom instead. No problem with that but was not given any indication whether a refund would be given. Called the day of check in to question what was happening and was met by an abrupt lady who answered the phone just saying “hello” Which made me second guess I even had the right number. She then proceeded to tell me that even though we paid for a 3 bedroom we would still be getting charged the same amount for 5 people because “they had to account for 5 people staying in the room” I would have been fine with paying for the extra roll out bed...if the difference wasn’t almost $100. I didn’t bother discussing this further with her because it seemed as though I would get no where. I’m a pretty easy going person and wouldn’t have minded if she had been a bit more polite or reasonable but I don’t really think this was fair-I will not be staying here again.
Stayed 1 night in Apr 2021

8/10 Good

Kim

Traveled with group
Great views....disappointing amenities
Expensive apartment and very light on for amenities given it had a full kitchen and laundry. Broken saucepan. No big bowls for fruit or oven proof bowls for heating things up. Shelf in oven so badly damaged you can’t pull it out to change shelves. 1 sachet of laundry liquid for entire stay and 2 towels. No housekeeping at all. Also, no wi-fi. Advertised in the blurb when booking but when you get to the apartment, the fine print on your check in key card states internet available in the reception only. Pools and spa disappointing - spa not heated at all and same temperature as pool. Very disappointing for the price paid.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely location but the patio was covered in sand. Value for money though and nice private and secure location.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Amazing view, beatiful spot . The actual room is really dated and in serious need of maintainence. Pool was off limits for unknown reason. Not worth the significant price tag for the stay
Stayed 1 night in Jan 2020