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Hotel d'Alcantara

3.0 star property
Enjoy the free WiFi at this 3-star Tournai hotel

Choose dates to view prices

Photo gallery for Hotel d'Alcantara

Front of property
1 bedroom, premium bedding, in-room safe, desk
Lobby
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Rue des Bouchers Saint-Jacques 2, Tournai, 7500
  • Tournai Cathedral
    ‪6 min walk‬
  • Belfry of Tournai
    ‪6 min walk‬
  • TAMAT
    ‪7 min walk‬
  • Lille (LIL-Lesquin)
    ‪21 min drive‬

Room options

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Twin Room

1 bedroom, premium bedding, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 Twin Bed and 1 Large Twin Bed OR 3 Twin Beds

About the neighborhood

Tournai

In Tournai .With a stay at this Tournai hotel, you'll be steps from Museum of History and Archaeology and Eglise Saint-Quentin. Pont des Trous and Halle-des-Draps are also within half a mile (1 km).

What's nearby

  • Grand Place - 3 min walk - 0.2 miles
  • Tournai Cathedral - 6 min walk - 0.4 miles
  • Belfry of Tournai - 6 min walk - 0.4 miles
  • TAMAT - 7 min walk - 0.4 miles
  • Hôtel de Ville - 8 min walk - 0.4 miles

Getting around

  • Tournai Station - 16 min walk
  • Lille (LIL-Lesquin) - 26 min drive

Restaurants

  • ‪La Botte de Lin - ‬4 min walk
  • ‪Kennedy - ‬4 min walk
  • ‪Mon Liban - ‬3 min walk
  • ‪Sakura - ‬3 min walk
  • ‪Pitta Adana - ‬2 min walk

About this property

Hotel d'Alcantara

Enjoy the free WiFi at this 3-star Tournai hotel
As a guest of Hotel d'Alcantara, you'll find a terrace, coffee/tea in a common area, and laundry facilities. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Hotel d'Alcantara also features room service (during limited hours), express check-out, and an elevator.

This 3-star Tournai hotel is smoke free.

  • 25 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel d'Alcantara offers 25 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Tournai hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

Dutch, English, French, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Frequently asked questions

How close is Hotel d'Alcantara to the airport?

Hotel d'Alcantara is 16.3 mi (26-min drive) away from the Lille (LIL-Lesquin) airport, the closest popular airport to the property.

Does Hotel d'Alcantara have an airport shuttle?

Airport shuttle services are not available at Hotel d'Alcantara.

Does Hotel d'Alcantara offer free breakfast?

Free breakfast isn’t provided at Hotel d'Alcantara, but buffet breakfast is offered for a fee of EUR 16 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Hotel d'Alcantara?

No, there is no casino at this hotel.

What time is check-in at Hotel d'Alcantara?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel d'Alcantara?

Free parking is not available at this hotel.

Does Hotel d'Alcantara have a pool?

Hotel d'Alcantara does not have a pool.

Does Hotel d'Alcantara have a spa?

There are no spa services available at this hotel.

How close is Hotel d'Alcantara to downtown Tournai?

Hotel d'Alcantara is 0.2 mi away from Tournai.

Hotel d'Alcantara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 221 reviews
Rating 8 - Good. 81 out of 221 reviews
Rating 6 - Okay. 24 out of 221 reviews
Rating 4 - Poor. 2 out of 221 reviews
Rating 2 - Terrible. 0 out of 221 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

yogesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

James, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Linda

Stayed 3 nights in Oct 2022

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022

10/10 Excellent

james

Stayed 1 night in Aug 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Maria Carolina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

A headache

The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident. I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it. The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely. Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering. As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
Stayed 2 nights in Oct 2021

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
Stayed 2 nights in Feb 2020

8/10 Good

Davina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel - would not recommend the town

Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
Stayed 1 night in Jan 2020

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in great location

This hotel is around the corner from the towns main square. It is a beautifully rennovated old building. The hotel is very clean, modern and stylish inside. Our room was comfortable. The owner/ manager was very charming at reception when we arrived. The hotel parking is facing the hotel across the road and was very convenient although it's first come first served, we had no problem. A simple but good continental breakfast is served in an attractive dining area.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent position near the centre of the town Lovely old building and comfortable room Excellent breakfast included Friendly English-speaking staff Good value for money
Stayed 3 nights in Oct 2019

8/10 Good

Theon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Night in Tournai

Wonderful staff, asked to carry my luggage as they are still building their elevator. Had a long conversation on the history of the building. Only downside was the bed that was way too soft
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with perfect location.
Stayed 1 night in Jul 2019

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really pleasant stylish little hotel.

Very pleasant hotel, calm, comfortable and stylish. Staff were very pleasant and friendly. Room seemed recently refurbished and was comfortable and warm. I had a room at the back so it was very peaceful. The breakfast was cold buffet but the products were nice quality and varied, the breakfast became a bit crowded at times. It’s a great location for exploring Tournai, and is just off the main square. The hotel can be accessed from 2 streets but could be easily missed as the signage is quite subtle, so keep your eyes open! A very nice stat overall.
Stayed 2 nights in Apr 2019

6/10 Okay

Sara

Liked: Property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with easy access

Great hotel, very friendly staff, short walking distance to the main centre and cathedral.
Stayed 1 night in Nov 2018

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018