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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Property class: 3
Family-friendly 3-star hotel with 3 restaurants

Choose dates to view prices

Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

A swimming pool area with lounge chairs and umbrellas, surrounded by buildings and trees.
A modern indoor pool area with a hot tub, lounge chairs, and potted plants.
A harbor with boats docked, a large Ferris wheel, and buildings on a hill.
An outdoor dining area with wicker furniture and string lights.
A spacious lobby with wicker furniture, a waterfall mural, and ambient lighting.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Falkland Road, Torquay, England, TQ2 5JJ
  • Place, Riviera International Conference Centre
    ‪2 min walk‬
  • Place, Torre Abbey
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪15 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪52 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, a television, and a bathroom with a sink and mirror.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a computer, a chair, a wardrobe, and a bathroom area.

Standard Double Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a patterned wall.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

A hotel room with two beds, a desk, a television, and a patterned wall.

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room, Multiple Beds, Sea View

A hotel room with two beds, each with white linens and blue pillows. There is a wooden headboard, a bedside table with a phone, and a wall with a geometric pattern.

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double or Twin Room, Sea View

A hotel room with two beds, a desk, and a chair.

Superior Double or Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment

A hotel room with a green carpet, a sofa, a TV, a small table with a lamp, and a framed picture on the wall.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Torquay

Torquay City Centre stay.A stay at this Torquay City Centre hotel places you steps from Riviera International Conference Centre and within a 5-minute walk of Torre Abbey. Also, Torre Abbey Sands is within half a mile (1 km) and Cockington Country Park is within 2 miles (3 km).

What's nearby

  • Riviera International Conference Centre - 2 min walk - 0.1 miles
  • Torre Abbey - 5 min walk - 0.3 miles
  • Torre Abbey Sands - 9 min walk - 0.5 miles
  • Princess Theatre - 15 min walk - 0.8 miles
  • Inner Harbour - 19 min walk - 1.0 mile

Getting around

  • Torquay Station - 8 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪TQ Beerworks - ‬10 min walk
  • ‪Turkish Kebab & Pizza Torquay - ‬7 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Brody's Breakfast Bistro - ‬9 min walk
  • ‪One World Cafe & Bistro - ‬9 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Family-friendly 3-star hotel with 3 restaurants
As a guest of TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and spa services are also featured at the family-friendly TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

  • 70 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • No smoking on site
TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offers 70 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

A poolside area with outdoor seating and umbrellas.
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort
Torquay City Centre
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
3.8 out of 5, Good, 512 reviews
$82 nightly
The price is $98
Dec 2 - Dec 3
Total with taxes and fees
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 9:00 PM.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

How close is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort to the airport?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is 26.7 mi (39-min drive) away from the Exeter (EXT-Exeter Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort on Nov 27, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have an airport shuttle?

Airport shuttle services are not available at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.

How close is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort to the beach?

This hotel is a short 11-minute walk from Torre Abbey Sands and 1.8 mi (8-min drive) from Meadfoot Beach. Don't forget your sunscreen!

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offer free breakfast?

Free breakfast isn’t provided at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort, but full breakfast is offered for a fee of GBP 12.95 for adults and GBP 7.95 for children. It's available every day from 8 AM to 9:30 AM.

Is there a casino at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

No, there is no casino at this hotel.

What time is check-in at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Free parking is not available at this hotel. Self parking is available for GBP 10 per day.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a pool?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort features 2 indoor pools, a seasonal outdoor pool, and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a restaurant?

Yes, there are 3 restaurants on site.

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a spa?

Pamper yourself with a day at Aztec Spa, where you can enjoy body treatments, massages, and mani/pedis.

How close is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort to downtown Torquay?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is 0.7 mi away from Torquay.

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 225 reviews
Rating 8 - Good. 89 out of 225 reviews
Rating 6 - Okay. 33 out of 225 reviews
Rating 4 - Poor. 17 out of 225 reviews
Rating 2 - Terrible. 21 out of 225 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Amenities
A really nice place and the facilities were really good
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly, the room was nice, very comfortable bed. Plenty of facilities in hotel, my stay was a good experience and I would definitely recommend the hotel to anyone and its not expensive to stay
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Staff seemed frantic no one really seemed to know what they were doing but they were kind.rooms tidy clean facilities were great
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It needs a make over, wouldn't give it a 3 star. Most staff are frendly.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
It looks like it needs revamping as rooms and amenities look old but overall good with the price
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, just abit to far
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking not easy. Hotel could provide information on 24 hour parking close by. We only stayed 1 night but will visit again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Nice staff and entertainment. The place however needs bit of refresh as carpets, kettles etc are dating.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, myself and my husband with our daughter and her partner we all said we will be back again, i have asked for a quote to bring our family down for my 60th birthday in June 2027 for 23 of us as there is so much to do at the hotel for the adults and our grandchildren, we ate both night's and couldn't Fault the food the lift was broken down but the hotel did notify us before we arrived and did give me a room below due to my arthritis so thank you again! Kind regards Diane Ferne
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Mattress was uncomfortable. There was a party and people talking at very high pitch so we could not sleep at all. Dinner was also not good as when we asked for squid they said it’s all over. We asked for waffle which was way too sweet and ice cream was icey and not creamy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasent stay
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time on my short trip
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The property was situated in a good place the spar was a good addition for the hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing for families

Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Amenities
Good stay, however hair on the bed and the condition of the room was not great. Staff in the bar - 2 young girls chatting amongst themselves and not willing to help guests. Not great customer service- good for kids and good entertainment
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Amenities
Great price. Tired interior but pretty good stay overall for the budget.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very large lots of facilities very clean and pleasant staff
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, I will be back shortly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay.. zxx
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Stayed 5 nights in Aug 2023