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Surf City Motel

3.5 star property
Enjoy the outdoor pool at this 3.5-star Torquay hotel

Choose dates to view prices

Photo gallery for Surf City Motel

A sunset view from a balcony with a bench, palm trees, and a road with a sign.
A room with a large window, a flat-screen TV on a wooden stand, and a grey sofa.
A bar area with shelves of bottles and a chalkboard menu.
A coastal road with parked cars, a clear view of the sea, and red umbrellas.
A cozy restaurant with wooden beams, a pool table, and a bar area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
35 The Esplanade, Torquay, VIC, 3228
  • Place, Front Beach
    ‪1 min walk‬
  • Place, Torquay Beach
    ‪3 min walk‬
  • Place, Torquay Central Farmers Market
    ‪7 min walk‬
  • Airport, Melbourne, VIC (AVV-Avalon)
    ‪42 min drive‬

Room options

View all photos for Standard Queen Room

A hotel room with a bed, two nightstands, a brick wall, a bookshelf, and a telephone.

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Queen Family Room

A bedroom with a large bed, a brick wall, a door leading to another room, and a small bedside table.

Queen Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for King Spa Room

A neatly made bed with white linens and a blue throw blanket, two bedside tables with lamps, and a framed artwork on the wall.

King Spa Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Family Room

A bedroom with a large bed, two bedside tables, a nightstand, a brick wall, and a framed picture on the wall.

King Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with a bed, two nightstands, a brick wall, a bookshelf, and a telephone.

Twin Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Panoramic Apartment, 4 Bedrooms, Ocean View

A coastal view with waves crashing onto the shore, surrounded by trees and vegetation.

Panoramic Apartment, 4 Bedrooms, Ocean View

  • 4 bedrooms
  • Sleeps 8
  • 2 Twin Beds and 3 Queen Beds
  • Free WiFi

About the neighborhood

Torquay

Walk to the beach.Within a 5-minute walk of the hotel, you'll find Front Beach and Torquay Beach. Torquay Central Farmers Market and Point Danger Marine Sanctuary are also within half a mile (1 km).

What's nearby

  • Front Beach - 1 min walk - 0.1 miles
  • Torquay Beach - 3 min walk - 0.2 miles
  • Torquay Central Farmers Market - 7 min walk - 0.4 miles
  • Surf World Museum - 15 min walk - 0.8 miles
  • Torquay Visitor Information Centre - 17 min walk - 0.9 miles

Getting around

  • Waurn Ponds Station - 19 min drive
  • Avalon Airport (AVV) - 43 min drive

Restaurants

  • ‪Doc Hughes - ‬3 min walk
  • ‪Pond Cafe - ‬1 min walk
  • ‪Fisho's - ‬2 min walk
  • ‪Pholklore - ‬1 min walk
  • ‪Torquay Hotel - ‬12 min walk

About this property

Surf City Motel

Enjoy the outdoor pool at this 3.5-star Torquay hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, barbecue grills, and room service (during limited hours) are also featured at Surf City Motel.
  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Bar or lounge
  • Dining venue
Surf City Motel offers 16 air-conditioned accommodations with DVD players and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Similar properties

Exterior
The Sands Torquay
Torquay
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 672 reviews
$128 nightly
The price is $142
Aug 16 - Aug 17
Total with taxes and fees
The Sands Torquay

Property amenities

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • DVD player
  • LCD TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 1:30 PM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Best Western Surf City
Best Western Surf City Motel
Best Western Surf City Motel Torquay
Best Western Surf City Torquay
Surf City Motel Torquay
Surf City Motel
Surf City Torquay
Surf City Motel Torquay, Victoria
Surf City Motel Hotel
Surf City Motel Torquay
Surf City Motel Hotel Torquay

Frequently asked questions

How close is Surf City Motel to the airport?

Surf City Motel is 34.1 mi (43-min drive) away from the Avalon Airport (AVV) airport, the closest popular airport to the property.

Does Surf City Motel have an airport shuttle?

Airport shuttle services are not available at Surf City Motel.

How close is Surf City Motel to the beach?

This hotel is a short 1-minute walk from Front Beach and 4-minute walk from Torquay Beach. Don't forget your sunscreen!

Does Surf City Motel offer free breakfast?

Free breakfast isn’t provided at Surf City Motel, but cooked-to-order breakfast is offered for a fee of between AUD 10 and 25 per person. It's available every day from 7 AM to 9 AM.

Is there a casino at Surf City Motel?

No, there is no casino at this hotel.

What time is check-in at Surf City Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM.

Is there free parking at Surf City Motel?

Free parking is not available at this hotel.

Does Surf City Motel have a pool?

Surf City Motel features an outdoor pool.

Does Surf City Motel have a restaurant?

Surf City Motel is home to Zeallys Bar and Grill, which features local cuisine, ocean views, and a beachfront location.

Does Surf City Motel have a spa?

There are no spa services available at this hotel.

How close is Surf City Motel to downtown Torquay?

Surf City Motel is 0.5 mi away from Torquay.

Surf City Motel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 338 reviews
Rating 8 - Good. 130 out of 338 reviews
Rating 6 - Okay. 91 out of 338 reviews
Rating 4 - Poor. 28 out of 338 reviews
Rating 2 - Terrible. 13 out of 338 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveler

Don’t pay online.im glad I didn’t was waiting out side reception ringing to book in for an hour with no response from the owners.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went out of their to help me. Very clean and tidy
Stayed 3 nights in Aug 2020
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities
Room clean and tidy, provided what was offered . ‘Running’ toilet wasn’t conducive to sleep on the first night.
Stayed 2 nights in Jun 2020
Verified review

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off street parking and close to beach, nice, clean and family friendly
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The bedside tables and lamps were dusty. Corner of microwave door broken which did not instill confidence to use it. Site show pool on site, which was dirty and unkempt - definitely wouldn't swim in it. For $210 per night, I would expect far better.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Patrik

Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the money.

Quick check in without any dialogue. The room and bathroom need overhaul. Unclear if the towels was washed.Location very central.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Hans Achermann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely over priced. Two star rating. It is infair to rip people off like this.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Close proximity to beach, restaurants and shops. D
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, Quick checking, Large room, good facilities, very clean. Very friendly staff !
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service
Office wasn't open 830am to 09:30pm as stated here..it was open 1:30pm to 09:30 pm..our check in time is 1pm..so when we get there, no one at the office, we have to call several times to get to them and have to call wotif help centre, coz apparently the check in time is 2pm, when its clearly stated 1pm on our booking at wotif..
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Mick

Disliked: Staff & service, property conditions & facilities
I was called 10mins upon arrival to tell me they had double booked well done very poor
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Average facilities in a good spot. Room is dated. Blanket had holes in it
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right across the beach was beautiful, having our own car park was a bonus as well not worrying about what time we returned to the hotel. They were happy to allow us to check in late by leaving the key under the mat which was we were so grateful due to us coming from 5 hours we didn't stress rushing to get their. :) 10 stars
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite the beach, sensational views. Good value. Would stay again
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
The location is perfect. The bathroom is a little run down but the beds were comfortable.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, quiet at night, enough space, although this is a budget motel, I was happy with everything. Location great.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Amenities
Very unfriendly and helpful. Got early morning call and directions i need for work.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surf City Motel and Bombora Dining

Needed somewhere to stay overnight, that was near good dining, preferably with views. Surf City ticked all boxes. good rooms, quiet and only 2 doors away from Bombora eatery and bar. Meals were delicious both dinner and Breakfast enjoyed overlooking parkland and beach. Will definetly stay at Surf City and revisit Bombora again.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Rooms are basic but have all you need. Could do with more attention on the cleaning though, especially at $290 a night on a public holiday.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay.

It was comfortable, quiet and a great location. The amenities were ok but could have used bowls, plates cutlery etc. a toaster was provided and an electric jug. That’s all .the bed was comfortable, bathroom ok.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
excellent location. walking distance to anywere you need to go. rooms are clean and have adequate facilities
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
There was everything you need from a motel, but the carpet was very stained and the air conditioner and mattresses could do with an update, but overall a neat, well located motel that met all expectations.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good place to stay in the center of the city and near the beach. Hotel in good condition
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

D

Liked: Staff & service
Great locale but just dated rooms with managed expectations all good 🙂
Stayed 3 nights in Jan 2019

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