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Neptune Paradise Beach Resort & Spa

4.0 star property
4-star beachfront resort near Diani Beach

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Photo gallery for Neptune Paradise Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Poolside bar
Property grounds
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, free cribs/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Diani Beach Road, Diani Beach, Galu Kinondo, Diani Beach, 80400
  • Place, Galu Kinondo Beach
    ‪8 min walk‬
  • Place, Diani Beach
    ‪4 min drive‬
  • Place, Nyali Beach
    ‪60 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Room

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room

  • Partial ocean view
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room, Oceanfront

  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Garden Area

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room, Garden Area

  • Garden view
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Baobab Room

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Baobab Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Ocean Front Room

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Ocean Front Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Garden Room

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Garden Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Diani Beach

Beachfront retreat .With a stay at this Galu Beach resort, you'll be within half a mile (1 km) of Galu Kinondo Beach and 2 miles (3 km) of Colobus Conservation. Diani Beach and BoraBora Wildlife Park are also within 3 miles (5 km).
View more Resorts in MombasaOpens in a new window

What's nearby

  • Galu Kinondo Beach - 8 min walk - 0.5 miles
  • Diani Beach - 4 min drive - 2.6 miles
  • Tiwi Beach - 24 min drive - 11.9 miles
  • Fort Jesus - 49 min drive - 27.8 miles
  • Nyali Beach - 60 min drive - 32.9 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 82 min drive

Restaurants

  • ‪Havana Bar, Diani Beach - ‬7 min drive
  • ‪Karibu Restaurant - ‬4 min drive
  • ‪Nomad's Beach Bar And Restaurant - ‬6 min drive
  • ‪Lala Galu - ‬9 min walk
  • ‪Kole Kole Restaurant - ‬4 min drive

About this property

Neptune Paradise Beach Resort & Spa

4-star beachfront resort near Diani Beach
Neptune Paradise Beach Resort & Spa is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Neptune Paradise Beach Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A children's pool, a sauna, and spa services are also featured at the business-friendly Neptune Paradise Beach Resort & Spa. Free self parking is available.

This 4-star Diani Beach resort is smoke free.

  • 92 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Neptune Paradise Beach Resort & Spa offers 92 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. This Diani Beach resort provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

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Baobab Beach Resort & Spa
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  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 179 reviews
Baobab Beach Resort & Spa

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Neptune Paradise Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Beach Resort Paradise
Neptune Paradise Beach
Neptune Paradise Beach Resort All Inclusive Ukunda
Neptune Paradise Beach Ukunda
Neptune Paradise Resort
Neptune Paradise & Spa Diani
Neptune Paradise Beach Resort Spa
Neptune Paradise Beach Resort & Spa Resort
Neptune Paradise Beach Resort & Spa Diani Beach
Neptune Paradise Beach Resort Spa All Inclusive
Neptune Paradise Beach Resort & Spa Resort Diani Beach

Frequently asked questions

How close is Neptune Paradise Beach Resort & Spa to the airport?

Neptune Paradise Beach Resort & Spa is 5.3 mi (21-min drive) away from the Ukunda (UKA) airport, the closest popular airport to the property.

How much does it cost to stay at Neptune Paradise Beach Resort & Spa?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Neptune Paradise Beach Resort & Spa on Jun 6, 2026 start from $342, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neptune Paradise Beach Resort & Spa have an airport shuttle?

Neptune Paradise Beach Resort & Spa offers an airport shuttle.

How close is Neptune Paradise Beach Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Neptune Paradise Beach Resort & Spa offer free breakfast?

Neptune Paradise Beach Resort & Spa offers free buffet breakfast every day from 7 AM to 9:30 AM.

Is there a casino at Neptune Paradise Beach Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Neptune Paradise Beach Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Neptune Paradise Beach Resort & Spa?

This resort offers free self parking.

Does Neptune Paradise Beach Resort & Spa have a pool?

Neptune Paradise Beach Resort & Spa features an outdoor pool and a children's pool.

Does Neptune Paradise Beach Resort & Spa have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, pool views, and a poolside location.

Does Neptune Paradise Beach Resort & Spa have a spa?

Pamper yourself with a day at 5enses Sea Spa, where you can enjoy body treatments, mani/pedis, and body wraps.

How close is Neptune Paradise Beach Resort & Spa to downtown Diani Beach?

Neptune Paradise Beach Resort & Spa is 5.2 mi away from Diani Beach.

Neptune Paradise Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to go to, facilities and the staff were amazing, the beach was beautiful during the day and night, comfortable accommodation and food was in abundance and the drinks, all in all 5* from me
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 11 days at Neptune Paradise, we had amazing time, room and bathroom has really good size, spotless clean thanks to our cleaner Mohamood, whole resort is very clean and well looked after, good variety of food, something for everyone, staff very friendly and helpful. No shops in walking distance, if you want to stay in this hotel, make sure you bring everything you need with you. Only negative thing is unfortunately the beach, big beautiful beach but you cant use it, as soon as you step on the beach you will be surrounded by bracelet ,safari etc sellers, even tho we said no multiple times they dont seem to understand and follow you everywhere you go, put us off from going to the beach.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradis på Neptune

Dette var igjen et fantastisk opphold. Servicen var upåklagelig, renholdet var likeså. Maten var også bra. Ikke så bra som tidligere opphold, men tipper at når hotellene generelt i Kenya slutter å blø på grunn av Coronaen så blir det nok samme standard som tidligere. Gleder meg allerede til å komme tilbake.
Stayed 6 nights in Oct 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.
Stayed 8 nights in Jun 2019
Verified

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune Paradise holidays

Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

GREGOIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Complexe sympa. Chambres moyennes mais bonne literie et au calme. Mention très bien à tout le staff restaurants et bars.
Stayed 10 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diani beach is a gem

Amazing beach front ! white sands, clean and good food.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All inclusive Hotel am weissen Sandstrand

Die Hotelanlage ist gepflegt und liegt an einem weissen, breiten Sandstrand. Der Service ist für afrikansiche Verhältnisse effizient und auch äusserst herzlich und zuvorkommend. Wir hatten All Inclusive gebucht und das Essen war abwechslungsreich. Es gab für jeden Geschmack immer etwas, frische Gemüse, Salate und verschiedene Fleischsorten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous all-inclusive resort on pristine beach

Wonderful! Looking forward to staying at Neptune again.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort

Sentirsi a casa

abbiamo passato 6 bellissimi giorni in questo resort.Dal primo minuto ci siamo sentite a casa e coccolate.il personale è molto gentile e disponibile e l'animazione è super.tutto il giorno ci sono un sacco di attività divertenti e gli animatori ci hanno coinvolte con estrema gentilezza e professionalità.ci siamo divertite da subito e per tutta la vacanza facendo sempre cose diverse.ogni sera c'è uno spettacolo diverso.la camera era spaziosa e comodissima.i diversi bar e ristoranti danno la possibilità di avere in ogni momento quello che si desidera.la spa offre molti trattamenti ed è pulita e in una posizione strategica.la spiaggia è facilmente accessibile e molto sicura,sempre controllata.grazie a Happy John,Daniel,Ronnie,MK,Alibaba,Ken,Andy,Moses e tutti gli altri per la bellissima vacanza.
Stayed 5 nights in Dec 2017
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax e armonia estetica sull'Oceano Indiano

Mio marito e io ci siamo trovati molto bene, una settimana a cavallo di Natale 2017. Eravamo stanchi e volevamo solo riposarci in un bel posto all inclusive tra la natura. Così è stato!
Stayed 7 nights in Dec 2017
Verified

10/10 Excellent

Marf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and Excellent Service

I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family. Thank you Staff of Neptune Hotel for making my holiday awesome.
Stayed 10 nights in Dec 2017
Verified

10/10 Excellent

lilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with beautiful grounds.

It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience. I would definitely recommend.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

Beautiful hotel with clean white sand beach. The staff is very helpful and amazing. Beautiful ambience. I'm definitely coming back!
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert

Einziges Minus sind die nervigen Beach-Boys am Strand. Ansonsten eine wunderschöne Anlage mit tollem Service. Essen war nichts für Veganer und könnte auch ein bisschen abwechslungsreicher sein. Vor allem das Frühstück bot wenig Abwechslung. Wer jedoch Pancakes, Waffeln und Omelettes liebt, kommt hier auf seine Kosten.
Stayed 9 nights in May 2017
Verified

10/10 Excellent

Poppa Jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Texan's in Paradise

We stayed in the garden area in two upstairs rooms. Very clean and was comfortable with outside balcony. Basically just used the place for sleeping. If we didnt have anything planned for the day we spent time at the large pool with swim up bar. Douglas is a great guy and he took care of us while we were there. When the pool closes at 6 PM, we just headed over to the main bar and Gerald was the man of the hour. The Resort had entertainment at 9 PM every night that we were there and was awesome. All of the Resort staff was great to us and restaurants were very impressive. Buffet style with all kinds things to try. The resort can make arrangements for fishing, snorkeling, scuba diving, etc.
Verified

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grounds, excellent staff

The hotel was extremely welcoming and each staff member does their bit to make you feel welcome. The grounds are very pleasing and relaxing.
Verified

4/10 Poor

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fell well below my expectation

-Overall I would not come back here again, I was not impressed Staff: Most of the staff in the restaurant were not attentive and were very slow in processing orders. The staff at the cooking station were not friendly. On the other hand, the security guards along the beach area were talkative to the point they would not leave us alone which I found to be very annoying when I travel so far away to relax, rather then to be constantly distrubed Food Quality: The food quality was utterly disappointing to such an extent that I would not feed it to my pet. The food has absolutely no taste whatsoever and needs drastic improvement Checking time: the checking time took way too long, approx 45 minutes Room design: the rooms need to be renovated and updated. Toilet did not flush properly
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in gula beach

The location , the food, the servers, the beach!! Everything is incredible! This place is a gem! I want to go back !!
Verified

10/10 Excellent

Happy Couple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful hotel and view! The merchants on the beach was a major black eye! The hotel and local authorities need to work on a better system to sell local merchandise and water activities....
Verified

8/10 Good

bernard

Liked: Cleanliness, property conditions & facilities, room comfort

Décevant

un très joli parc, beaucoup d'espaces, grandes piscines ,chambres très confortables avec grand balcon, des soirées sympathiques ,mais alors la restauration..........est en dessous de tout tant sur la qualité ( crudités tout juste fraiches ) que sur la variété ;de plus, le personnel est tout juste aimable ;Nous venons au Kenya depuis de nombreuses années c'est la 1re fois que nous étions confrontés à ce problème ;c'est vraiment dommage
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really was a Paradise

Lovely hotel with a stunning view of the beach, staff are amazing! Really friendly and helpful. Great spa facilities with cheap prices. Food choice was good with a great fresh fruit selection as well.
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and lots to do

The rooms were very nicely laid out and the beds were very comfortable. Plenty of sockets, a TV, a lovely hot shower and desks. The hotel was spotless and well kept. At mealtimes there was a lot of variety of food and they even had african specialities laid out to try. The food was very nice and the staff very attentive. The staff were very friendly all over the hotel offering to help with anything all the time. Stephen in the pool bar was fantastic and kept us amused for our whole stay. Our little one also enjoyed seeing Stephen whenever we went into the pool. The beach was beautiful and the sands were white although if you wanted reef you had to get a boat out as it was too far out; but there are plenty of people on the beach offering excursions for this and more. There was always entertainment on a night and the staff were always ready to refill your drinks. Overall, really enjoyed our stay and would stay again.
Verified

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון הכל כלול

היינו 6 בשני חדרים. מי שרוצה חופשת בטן גב על שפת ים באוירת הכל כלול - זה המקום. קומפלקס גדול של מבנים בעלי ארבעה חדרים כל אחד המשתרע על שטח גדול במורד גבעה. מבני הבלוי - חדר האוכל, הבארים, בריכות השחיה ומתקני הספא מרוכזים בקצה הנושק לים. הכל מוקף במדשאות ענק מטופחים מאד. רק תשמרו על שקיות הבוטנים מפני הקופים.