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ANA Crowne Plaza Niigata by IHG

4.0 star property
4-star hotel near Toki Messe

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Niigata by IHG

Front of property
Point of interest
Lobby sitting area
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Place, Toki Messe
    ‪11 min walk‬
  • Place, Niigata City Performing Arts Center
    ‪3 min drive‬
  • Place, Niigata Prefectural Civic Centre
    ‪3 min drive‬
  • Airport, Niigata (KIJ)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Air Purifier)

Standard Room, 2 Twin Beds (Air Purifier) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Air Purifier)

7.8 out of 10
Good
(7 reviews)
  • 236 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (High Floor)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

View from room

Standard Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Top Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (Top Floor)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Twin Bed (High Floor)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed (Mid Floor)

Standard Room, 1 Twin Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (Mid Floor)

  • Sleeps 1
  • 1 Twin Bed

Premium Room, 2 Twin Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

Standard Room, 1 Queen Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Mid Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Mid Floor)

Standard Room, 2 Twin Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Mid Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Mid Floor)

Standard Room, 1 Double Bed (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (Mid Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds (Mid Floor)

Standard Room, Multiple Beds (Mid Floor) | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds (Mid Floor)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Niigata

City center retreat .Within a 10-minute walk of this Chuo Ward hotel, you'll find Aizu Yaichi Memorial Museum and Pier Bandai. Also, Bandai Pavilion is within half a mile (1 km) and Befco Bakauke Observatory Room is within 2 miles (3 km).

What's nearby

  • Bandai Bridge - 7 min walk - 0.4 miles
  • Toki Messe - 11 min walk - 0.6 miles
  • Niigata City Art Museum - 3 min drive - 1.5 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.7 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.7 miles

Getting around

  • Niigata Station - 13 min walk
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪ラーメン二郎 新潟店 - ‬3 min walk
  • ‪マクドナルド 新潟万代店 - ‬3 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪クワタイ - ‬4 min walk

About this property

ANA Crowne Plaza Niigata by IHG

4-star hotel near Toki Messe
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Niigata by IHG. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 182 guestrooms or units
  • 16 levels
  • 4 dining venues
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ANA Crowne Plaza Niigata by IHG offers 182 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Breakfast available
4.5 out of 5, Wonderful, 918 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cribs (infant beds) are available for JPY 1210 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210 per night
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

How close is ANA Crowne Plaza Niigata by IHG to the airport?

ANA Crowne Plaza Niigata by IHG is 4.5 mi (20-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

How much does it cost to stay at ANA Crowne Plaza Niigata by IHG?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Niigata by IHG on Nov 22, 2025 start from $246.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ANA Crowne Plaza Niigata by IHG have an airport shuttle?

Airport shuttle services are not available at ANA Crowne Plaza Niigata by IHG.

Does ANA Crowne Plaza Niigata by IHG offer free breakfast?

Free breakfast isn’t provided at ANA Crowne Plaza Niigata by IHG, but buffet breakfast is offered for a fee of JPY 3000 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at ANA Crowne Plaza Niigata by IHG?

No, there is no casino at this hotel.

What time is check-in at ANA Crowne Plaza Niigata by IHG?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ANA Crowne Plaza Niigata by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per day.

Does ANA Crowne Plaza Niigata by IHG have a pool?

ANA Crowne Plaza Niigata by IHG does not have a pool.

Does ANA Crowne Plaza Niigata by IHG have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, brunch, and light fare.

Does ANA Crowne Plaza Niigata by IHG have a spa?

This hotel doesn't have a spa, but it does offer reflexology, massages, and aromatherapy.

How close is ANA Crowne Plaza Niigata by IHG to downtown Niigata?

ANA Crowne Plaza Niigata by IHG is 1.2 mi away from Niigata.

Reviews

ANA Crowne Plaza Niigata by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 439 out of 799 reviews
Rating 8 - Good. 275 out of 799 reviews
Rating 6 - Okay. 55 out of 799 reviews
Rating 4 - Poor. 22 out of 799 reviews
Rating 2 - Terrible. 8 out of 799 reviews

Reviews

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

We decided to walk to the hotel from Niigata Station, not realizing it was about to rain. It was a downpour by the time we got to the lobby, but one of the staff saw us coming and met us with dry towels at the door! It was so thoughtful! And that was just the start of great service. We loved our stay and will definitely come again!
Stayed 2 nights in Aug 2025

8/10 Good

Yi-han

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for a room with 3 beds
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Donald, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to the shopping area… very nice breakfast in the morning…enjoyed my stay
Stayed 1 night in Jun 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great customer service. Lovely room but a little small. Too far to walk from station without trashing your suitcase. There are many hotels and restaurants near Niigata train station. I suggest one of them. Nothing near this property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay all around

Nice stay all around, with ample parking across the road.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shee Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Hiromi

Stayed 2 nights in Feb 2025

10/10 Excellent

Glen

Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices.
View from room on a snowy day
Stayed 2 nights in Jan 2025

10/10 Excellent

Abbielyn

Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stayed 4 nights in Dec 2024

10/10 Excellent

HyunJun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing just quietly, walkable
Stayed 2 nights in Oct 2024

10/10 Excellent

JIANDONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with very good service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the English support from the staff was top class.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Jun 2024

6/10 Okay

Keiko

Stayed 1 night in Jul 2024

10/10 Excellent

KAZUNARI

Stayed 5 nights in Jun 2024

10/10 Excellent

Tjung-Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, friendly staff, nice location.
Stayed 2 nights in Jun 2024

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good lication

Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Stayed 2 nights in May 2024

8/10 Good

Randall, Pearl City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024