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El Jardin Relax

3.0 star property
3-star Art Deco hotel with 2 hot tubs

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Photo gallery for El Jardin Relax

Garden
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
In-room safe, free WiFi
Garden view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza
  • Place, Malecón Boayaku Puyo
    ‪1 min walk‬
  • Place, Omaere Ethnobotanical Park
    ‪7 min walk‬
  • Place, Puyo Cathedral
    ‪12 min walk‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi

Double or Twin Room

  • Garden view
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Double Room

View from room

Double Room

  • Garden view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

In-room safe, free WiFi

Triple Room

  • Garden view
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, free WiFi

Family Quadruple Room, 1 Bedroom

  • Garden view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Large Twin Bed

Shower, free toiletries, hair dryer, towels

Standard Single Room, 1 Large Twin Bed

  • Garden view
  • 377 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Puyo

On boardwalk/promenade.At this hotel, you'll be steps from Malecón Boayaku Puyo and within a 10-minute walk of Omaere Ethnobotanical Park. Also, Puyo Cathedral is within half a mile (1 km) and Morete Puyo Water Park is within 2 miles (3 km).

What's nearby

  • Malecón Boayaku Puyo - 1 min walk - 0.0 miles
  • Omaere Ethnobotanical Park - 7 min walk - 0.4 miles
  • Puyo Cathedral - 12 min walk - 0.7 miles
  • Morete Puyo Water Park - 4 min drive - 1.0 mile
  • Pailon del Angel Waterfall - 17 min drive - 11.5 miles

Restaurants

  • ‪Yuki's - ‬5 min walk
  • ‪Juanito BBQ - ‬3 min walk
  • ‪Soma Beber Garden - ‬2 min walk
  • ‪El Propio Volquetero - ‬1 min walk
  • ‪CASABE "cafe-restaurante - ‬13 min walk

About this property

El Jardin Relax

3-star Art Deco hotel with 2 hot tubs
El Jardin Relax offers its guests 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at El Jardin Relax. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking is free.

  • 11 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Jardin Relax offers 11 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. This Puyo hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available on weekdays 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club.

Property is also known as

El Jardin Relax Hotel Puyo
El Jardin Relax Puyo
El Jardin Relax Hotel Riobamba
El Jardin Relax Hotel
El Jardin Relax Riobamba
El Jardin Relax
El Jardin Relax Puyo
El Jardin Relax Hotel
El Jardin Relax Hotel Puyo

Frequently asked questions

How close is El Jardin Relax to the airport?

El Jardin Relax is 157.4 mi (287-min drive) away from the Mariscal Sucre Intl. Airport (UIO) airport, the closest popular airport to the property.

Does El Jardin Relax have an airport shuttle?

El Jardin Relax offers an airport shuttle.

Does El Jardin Relax offer free breakfast?

Yes, El Jardin Relax offers free breakfast.

Is there a casino at El Jardin Relax?

No, there is no casino at this hotel.

What time is check-in at El Jardin Relax?

Check-in start time: 1 PM; Check-in end time: 10 PM.

Is there free parking at El Jardin Relax?

This hotel offers free self parking.

Does El Jardin Relax have a pool?

El Jardin Relax does not have a pool.

Does El Jardin Relax have a restaurant?

El Jardin Relax is home to El Jardin, which features local and international cuisine.

Does El Jardin Relax have a spa?

There are no spa services available at this hotel.

How close is El Jardin Relax to downtown Puyo?

El Jardin Relax is 0.6 mi away from Puyo.

El Jardin Relax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut in die Natur eingebettet
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puyo

The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% customer focused.

Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place - comfortable stay

Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there. Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean bedrooms, friendly staff. Nice restaurant. beautiful hotel. Quiet and relax atmosphere.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in toller Lage

Während unseres Aufenthaltes verbrachten wir zwei Regentage ohne uns zu langweilen fast ausschließlich in der hübschen Anlage. Aras und Kolibris sind regelmäßige Besucher auf dem Grundstück, das direkt an Puyos Spazierweg liegt. Das Hotel hat einfache, große, sehr saubere Zimmer und furchtbar nette Mitarbeiter, die bei Bedarf auch langsames Anfängerspanisch mit uns sprachen. Wir bewohnten das Zimmer, das am nächsten zum angeblichen Lärm von der anderem Uferseite liegt, fühlten uns aber trotz der Party dort und unserer Lärmempfindlichkeit niemals gestört. Das Essen im gemütlichen Restaurant ist ebenfalls empfehlenswert. Weitere Restaurants sind leicht zu erreichen und auch die Innenstadt ist nur einen kurzen Spaziergang entfernt. Volle Punktzahl für dieses Hotel!
Stayed 1 night in Oct 2017
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting

El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome. The food in the restaurant was excellent but beware, it is closed on Sundays.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
La atención del personal inmejorable, las camas muy comodas. La habitación no está insonorizada y tiene sus ventajas e inconvenientes. Como el hotel se encuentra en un jardín aislado se puede disfrutar del sonido del agua. Aunque si te toca unos vecinos ruidosos.... En un sitio tan calido se hecha de menos una piscina. Para los amantes de la TV comentar que no hay TV en la habitación.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019