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Fairfield by Marriott Belitung

3.0 star property
3-star beach hotel near Tanjung Pandan Port

Choose dates to view prices

Photo gallery for Fairfield by Marriott Belitung

2 outdoor pools, open 6 AM to 10:00 PM, pool umbrellas, sun loungers
A dining area with a long table set for six, overlooking a landscaped garden.
1 bedroom, premium bedding, minibar, in-room safe
A hotel room with a large window offering a view of the beach and palm trees.
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jalan Pattimura No 1, Kelurahan Tanjung, Pendam, Tanjung Pandan, Bangka Belitung Islands, 33415
  • Place, Tanjung Pandan Beach
    ‪2 min drive‬
  • Place, Tanjung Pandan Museum
    ‪2 min drive‬
  • Place, Tanjung Pandan Port
    ‪4 min drive‬
  • Airport, Tanjung Pandan (TJQ-H.A.S. Hanandjoeddin Intl.)
    ‪54 min drive‬

Room options

View all photos for Room, 1 King Bed

2 outdoor pools, open 6 AM to 10:00 PM, pool umbrellas, sun loungers

Room, 1 King Bed

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Garden View (Balcony)

2 outdoor pools, open 6 AM to 10:00 PM, pool umbrellas, sun loungers

Room, 1 King Bed, Balcony, Garden View (Balcony)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Balcony, Ocean View (Balcony)

A modern hotel room with two beds, a sofa, a TV, and a wardrobe.

Room, 2 Twin Beds, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

2 outdoor pools, open 6 AM to 10:00 PM, pool umbrellas, sun loungers

Room, 1 King Bed, Pool View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Pool View

A modern hotel room with two beds, a sofa, a TV, and a wardrobe.

Room, 2 Twin Beds, Pool View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds

A modern hotel room with two beds, a sofa, a TV, and a wardrobe.

Room, 2 Twin Beds

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View (Balcony)

A modern hotel room with a large bed, a sofa, and a balcony with a view of the sea.

Room, 2 Twin Beds, Garden View (Balcony)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony, Ocean View (Balcony)

A modern hotel room with a large bed, a sofa, and a balcony with a view of the sea.

Room, 1 King Bed, Balcony, Ocean View (Balcony)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a TV, and a seating area.

Junior Suite, 1 King Bed

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, and a balcony with curtains.

Suite, 1 King Bed

  • Ocean view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Tanjung Pandan

Seaside stay .Within 2 miles (3 km) of this Tanjung Pandan hotel, you'll find Tanjung Pandan Beach and Tanjung Pandan Museum. Tanjung Pandan Port is within 2 miles (3 km) and Tanjung Tinggi Beach is within 16 miles (25 km).

What's nearby

  • Tanjung Pandan Beach - 2 min drive - 0.9 miles
  • Tanjung Pandan Museum - 2 min drive - 0.9 miles
  • Tanjung Pandan Port - 4 min drive - 1.4 miles

Getting around

  • Tanjung Pandan (TJQ-H.A.S. Hanandjoeddin Intl.) - 25 min drive

Restaurants

  • ‪Kerupuk Amung oleh-oleh khas Belitung - ‬13 min walk
  • ‪Kedai juhi - ‬15 min walk
  • ‪Rumah Kopi & Teh Warkop-Pet - ‬12 min walk
  • ‪Warung Juhi - ‬12 min walk
  • ‪Delia's Cafe - ‬9 min walk

About this property

Fairfield by Marriott Belitung

3-star beach hotel near Tanjung Pandan Port
As a guest of Fairfield by Marriott Belitung, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. The business-friendly Fairfield by Marriott Belitung also features spa services, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Tanjung Pandan hotel is smoke free.

  • 136 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Fairfield by Marriott Belitung offers 136 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Tanjung Pandan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Reception
Grand Hatika Hotel
Tanjung Pandan
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.0 out of 5, Very Good, 14 reviews
$24 nightly
The price is $26
Aug 6 - Aug 7
Total with taxes and fees
Grand Hatika Hotel

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Paddleboard
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (43 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairfield by Marriott Belitung

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: IDR 250000 (one-way), (up to 18 years old)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairfield Inn Marriott Belitung Hotel Tanjung Pandan
Fairfield Inn Marriott Belitung Hotel
Fairfield Inn Marriott Belitung Tanjung Pandan
Fairfield Inn Marriott Belitung
Fairfield riott Belitung Tanj
Fairfield Inn by Marriott Belitung
Fairfield by Marriott Belitung Hotel
Fairfield by Marriott Belitung Tanjung Pandan
Fairfield by Marriott Belitung Hotel Tanjung Pandan

Frequently asked questions

How close is Fairfield by Marriott Belitung to the airport?

Fairfield by Marriott Belitung is 10.4 mi (25-min drive) away from the Tanjung Pandan (TJQ-H.A.S. Hanandjoeddin Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Fairfield by Marriott Belitung?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Belitung on Jul 15, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairfield by Marriott Belitung have an airport shuttle?

Fairfield by Marriott Belitung offers an airport shuttle 24 hours a day, on request, for a charge of IDR 250000 per vehicle, one-way.

How close is Fairfield by Marriott Belitung to the beach?

This hotel is 1 mi (4-min drive) from Tanjung Pandan Beach and 13.9 mi (35-min drive) from Tanjung Tinggi Beach. Don't forget your sunscreen!

Does Fairfield by Marriott Belitung offer free breakfast?

Fairfield by Marriott Belitung offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Fairfield by Marriott Belitung?

No, there is no casino at this hotel.

What time is check-in at Fairfield by Marriott Belitung?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at Fairfield by Marriott Belitung?

This hotel offers free self parking.

Does Fairfield by Marriott Belitung have a pool?

Fairfield by Marriott Belitung features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 6 AM to 10:00 PM.

Does Fairfield by Marriott Belitung have a restaurant?

Fairfield by Marriott Belitung is home to Kava Restaurant, which features international cuisine and ocean views.

Does Fairfield by Marriott Belitung have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Fairfield by Marriott Belitung to downtown Tanjung Pandan?

Fairfield by Marriott Belitung is 11 mi away from Tanjung Pandan.

Fairfield by Marriott Belitung Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 41 reviews
Rating 8 - Good. 8 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really made this a perfect visit, incredible friendly and helpful. Highly recommend!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Good location. Good food. Great staff. Nice room with a big balcony and sea view. Clean bathroom!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel In Belitung

A good place for stay in Belitung. Friendly staff.. Very recommended. Tasty Breakfast
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Thank you.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔의 시설과 서비스는 최고 그러나 조식부폐는 많이 개선해주시길~

좋은 서비스와 청결함은 최고 수준입니다. 그러나 조식부폐의 메뉴와 맛은 그리 흥미롭지 않았습니다. 샐러드의 야채도 신선하지 않았고 빵과 버터도 그렇게 풍미가 느껴지지 않았습니다.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing View

Good choice to stay at this hotel cause have a good sunset view and close to town.
Sunset View
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor and the style of the hotel. Staff were very friendly and room clean. Great value for money.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

TZ

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to give a 2 thumbs up for fhe entire servicing team in Farfield Belitung. Their service is superb and exceed my expectation. The whole team are so attentive to detail and provide us an excellent services during our stay. I definitely will go back to Farfield Belitung.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

KOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel in a little town

Was the perfect hotel for us as the hotel staff was very friendly and helpful. Everyone spoke english and provided us with excellent service. The location of the hotel was good, near to town. Only disadvantage was that it does not have a sandy beach. The sunset view is perfect and the hotel surroundings were very well maintained.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sufficient, but not necessarily special. Breakfast in particular could use improvement. Would also help to have better shampoo, etc., though appreciated that the containers were not single use. Staff were nice, but asked too many personal questions.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

M.T

Liked: Cleanliness, staff & service
スタッフはとても親切でフレンドリー、ホテル自体も綺麗でほど良く便利な場所で良かった。 2点の改善点は冷蔵庫が弱すぎる事(一晩かからないと飲み物は冷えないし、冷えても3本しか冷えない)と濡れた水着を干す物干しか場所が必要だと感じた。 その2点だけ残念だったが、他は素晴らしかった。
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

robert hendrik

Liked: Property conditions & facilities
Dari sisi STAFF : Sangat helpfull Jadi gini, ceritanya kan sy pesan junior suit buat say adan isteri, expektasi saya dari marrior, ini kan hotel mewah, jadi hal2 yang di dalamnya pun harus smapai detil mewah dan rapi 1. KOpi yang disajikan -> n*scaf* classic yang standart banget, kami expektasi kopi bubuk belitung lah, , akhhirnya di hari terakhir sy beli kopi bubuk belitung dan say minum itu, JAUH lebih enak sy penggemar kopi dan saya rasa kopi bubuk lokal itu jauh lebi baik daripada kopi instan, sy ga ngarep merek aneh2, yang lokal aj 2. MAKANAN -> untuk ukuran hotal bintang 4-5 makananya SANGAT STANDART , kopinya pun encer banget 3. Cotton bud gak ada, kulkas ga dingin dan pemanas air rusak (tapi minta ganti bisa) 4. Sisi postif, -> isteri kebetulan membutuhkan freezer dan staff dengan setia membentu 5. Kamar junior suite ga ada karpet, ini sangat mengganggu, mungkin kita terbiasa hotel pakai karpet kali ya 6. Air jalan bagus, deas banget, bath tube GUEDE ,oke banget 7. Lokasi ternyata dekat dengan kopi kong djie, klo tau gitu, dr hari pertama sy ngopi disana aja 8. Saran dari saya apabila berkenan, karena hotel marriot tergolong mewah, udahakanlah beberapa barang2 kecil, juga dibikin kesan mewah, kopi dan teh , dikasi yang lebih lah daripada meren standart yang ada di hotel budget 9. Sedikit kecewa karena ga ada room service tengah malam.. 10. WIFI kencang banget 11. Acara marriot bonvoy sy suka banget
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

JUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブルでありながら、とても清潔で明るいホテルでした。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Nice and fair price. Clean and friendly. Would stay here again :) Bath had a weird smell sometimes but no big problems. Pool was a bit noisy with the kids from the neighborhood. We didn't really care that much but it would be good if the hotel staff would tone them down a bit or tell the parents to mind their kids.
Stayed 3 nights in May 2019
Verified

8/10 Good

미랑

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
흠! 벨리퉁 기억에 제일 남았 나중다시 방문여정이네요 가격대비깨끗하고 친절 해습니다
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Isk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the tour guide office it’s just opposite the hotel... and they very accommodating and very friendly... kudos! To both of them!
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and new hotel. Service is excellent!
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From top to bottom, the staff was superb, the facilities in wonderful condition, and the location (with the sunset off the water) terrific.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new, clean hotel. Spectacular sunset view
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Looks and feels new. Staff very friendly.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
New modern hotel close to the sea. Clean and nicely designed rooms. Good spread for breakfast even though it was relatively the same every morning. Staff were welcoming and pleasant. Only negatives were the sounds of kids throwing marbles or pushing furniture on the room above. And the walls were quite thin so you could hear kids running around outside. Also, whenever there was music played in the dining area two floors below, you could definitely hear it.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely hotel, a couple of issues

Lovely hotel, warm welcome by friendly staff. Unfortunately my room was directly below the kitchen so it was incredibly noisy at all hours in the morning and evening. Marriott also claims to be ‘helping the environment’ by restricting the amount of washing of towels and sheets. I also think that Marriott should think about the rubbish that has been thrown around the property at the back. It makes such a lovely hotel unpleasant. Also there was a cooperate event outside on one of the nights I was there. One of the tasks that the guest had to do was make a paper airplanes and thrownit the furthest into the night sky. These planes were still lying on the ground the following day.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Kim Hwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Staff!

"David" fr Front Desk went out of his way in the middle of the night when my wife needed emergency assistance for food poisoning. He acted fast and provided the transport at about 2:30 am to get us to the 24-hr A&E clinic a short distance away. The rest of the other front desk staff were also very helpful and cheery and knowledgeable in responding to my various queries during our 3-night stay there. Likewise, the F&B staff were attentive and, amazingly, almost all of them heard and demonstrated concern re my wife's condition. It made a world of difference to our staff. Kudos to all of them - even if the GM appeared to be "distant" just hanging out and keeping to himself while his capable staff got on with their work.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pillows are too soft. Water pressure not very strong. But after all, it was a pleasant stay.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well trained staff all round, credits to the hotel GM for doing a great even though I did not meet him during my 5 nights stay. Special mention for jront desk Nawa, professional and calm even though she was alone the night we check in. Good job
Stayed 5 nights in Nov 2018