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Zermatt Hotel

3.0 star property
3-star hotel near Cameron Highland Night Market

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Deluxe Family Room | Desk, iron/ironing board, free WiFi, bed sheets
Interior
Desk, iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, hair dryer, towels
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
38, Jalan Besar, Cameron Highlands, Tanah Rata, Pahang, 39000
  • Cameron Bharat Tea Plantation
    ‪2 min drive‬
  • Cameron Highland Golf Club
    ‪3 min drive‬
  • Cameron Highland Night Market
    ‪3 min drive‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪90 min drive‬

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

  • 118 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Family Room

  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Tanah Rata

City center stay.You'll find Church of Our Lady of Mount Carmel and Cameron Highlands Trail No. 9 within a 15-minute walk of this Tanah Rata hotel. Agro Technology Park in MARD and Spa Village are also within 2 miles (3 km).

What's nearby

  • Cameron Highlands Trail No. 9 - 14 min walk - 0.8 miles
  • Agro Technology Park in MARD - 14 min walk - 0.8 miles
  • Cameron Bharat Tea Plantation - 2 min drive - 1.5 miles
  • Cameron Highland Golf Club - 3 min drive - 1.7 miles
  • Cameron Highland Night Market - 3 min drive - 1.7 miles

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 122 min drive

Restaurants

  • ‪Restoran Ferm Nyonya - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Medan Selera Tanah Rata, Cameron Highland - ‬1 min walk
  • ‪KouGen Deli & Store - ‬1 min walk
  • ‪Yong Teng Cafe - ‬2 min walk

About this property

Zermatt Hotel

3-star hotel near Cameron Highland Night Market
There's a coffee shop/cafe on site. Public spaces have free WiFi. Zermatt Hotel also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe. For a fee, parking is available.
  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Coffee shop
Zermatt Hotel offers 9 accommodations with complimentary bottled water and irons/ironing boards. 32-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 6 per day)

Food and drink

  • A coffee shop/cafe

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zermatt Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MYR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zermatt Hotel Tanah Rata
Zermatt Tanah Rata
Zermatt Hotel Hotel
Zermatt Hotel Tanah Rata
Zermatt Hotel Hotel Tanah Rata

Frequently asked questions

How close is Zermatt Hotel to the airport?

Zermatt Hotel is 54.6 mi (122-min drive) away from the Ipoh (IPH-Sultan Azlan Shah) airport, the closest popular airport to the property.

Does Zermatt Hotel have an airport shuttle?

Airport shuttle services are not available at Zermatt Hotel.

Does Zermatt Hotel offer free breakfast?

Zermatt Hotel does not offer free breakfast.

Is there a casino at Zermatt Hotel?

No, there is no casino at this hotel.

What time is check-in at Zermatt Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

Is there free parking at Zermatt Hotel?

Free parking is not available at this hotel. Self parking is available for MYR 6 per day.

Does Zermatt Hotel have a pool?

Zermatt Hotel does not have a pool.

Does Zermatt Hotel have a spa?

There are no spa services available at this hotel.

How close is Zermatt Hotel to downtown Tanah Rata?

Zermatt Hotel is 0.1 mi away from Tanah Rata.

Zermatt Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 52 reviews
Rating 8 - Good. 23 out of 52 reviews
Rating 6 - Okay. 14 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

MOHAMAD HAFIZ

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Please improve customer representatives

Best stay ever but the customer representatives is not so friendly..
Stayed 1 night in Sep 2020

2/10 Terrible

Rmangruwa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property did not provide AIRCOND and the air was so stuffy while the window is very small. This hotel is also very noisy with people in the parking area amd street. I am totally upset with this hotel. The best part was, this hotel allocate free parking while it’s totally deceive me. They ask to pay the parking. I am not recommended this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

puan, Selangor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite expensive . Everything is Good 👍 just the mattress surface is a bit hard for a good sleep
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Stayed 1 night in Nov 2018

8/10 Good

Singsing, Kuala Lumpur,MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable rate

Hotel was clean and staff is very friendly. I enjoy the great mountain view when i open my window and is near to the famous singh chapatti restaurant Sometimes you might get annoyed by the moving vehicle during the midnight because thus hotel is facing the main road.
Stayed 1 night in Oct 2018

2/10 Terrible

Ain, Wangsa maju

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

S.K., Penang Malaysia

Liked: Staff & service, property conditions & facilities, room comfort

Fairly good

Good location,friendly staff,so so clean room,without AC but cool enough,reasonable price. Free parking means all the parking lots in the town center area are free.You can park anywhere within the parking lot line on the road.
Stayed 1 night in Aug 2018

2/10 Terrible

James, New york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel. Overall not good and for the price is not recommended. You can get cheaper price with the same facilities nearby. Plenty of them
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay for Cameron Ultra

Hotel is along the main street of Tanah Rata. Natural air-conditioning (just open the windows). Could be slightly noisy as if you have to sleep without noise. Has a big toilet. Ironing board and hairdryer (get from counter) is shared. Good basic facilities. Convenience store and cafe just next door.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

cant sleep

Can't sleep. Reasons 1.The room has a sagging mattress, 2.Can hear noise from stairs and other rooms
Stayed 2 nights in Jun 2018

8/10 Good

Sam, Subang Jaya

Liked: Cleanliness, staff & service, property conditions & facilities

Budget hotel in town

Nice and clean hotel. Good for travellers who wants to have a night rest.
Stayed 1 night in Jan 2018

8/10 Good

peanut, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable. great location

comfortable room but a little bit noisy outside my room (103) in the morning.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

TV

tv channel was not so satisfied beside the quality of some channel are quality
Stayed 1 night in Dec 2017

6/10 Okay

daus, cameron highlands

very good

very good experience in the hotel.. very nice hotel but in tanah rata.. I suggest to myfrend..
Stayed 1 night in Dec 2017

6/10 Okay

Kishor

Disliked: Cleanliness, property conditions & facilities, room comfort

avoid if possible

This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous. Avoid all the farms & the touristy hypes if you can. They do nothing for the natural beauty of the mountainous terrain. Mossy Mountain/Trail is a must.
Stayed 1 night in Nov 2017

2/10 Terrible

Rahim, jitra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad.. too expansive

No window.. no parking.. Staff to arrogance.. i dont like this hotel
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Close to food stalls

Staff was friendlier than the last time we went (last year). We managed to stay on the 2nd level which is quieter but the room is not sound proof. The ceiling of the room is peeling and bit moulds despite being a relatively new hotel.
Stayed 2 nights in Jul 2017

8/10 Good

Finn, Malaysia

Liked: Cleanliness, staff & service, room comfort

Value for your money

The room is not really expensive. Its value for your money. The room is cozy. Location near to the new pasar malam. Also near to the famous steambout Taman Abang. You can get easily breakfast in the morning, there is coffee shop, mamak and starbucks down there.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place for a couple of nights

It's an ideal budget place, which is a 5 min walk from the bus station and wide choice of restaurants on the door step, lots places to book your tours from too

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place and it also near to the restaurant. Valiable price and easy to find.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking and easy to locate the hotel. Fine choice for a short stay. Suitable for couples to spend their night.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find , also got nearest to restaurant. They got free parking. Great deals.

6/10 Okay

Hayati, Bangi, Selangor

Liked: Cleanliness
Disliked: Staff & service

The staff very unpolite

The staff on the second day are rude. Knock my door and yell from the outside ask me to get check-out from the room by 1.00 pm without waiting for me to open the door. They did not mention earlier during check-in that me suppose to check-out by 1.00 pm. At least inform earlier or remind me politely during the check out time.