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The Bala's Holiday Chalet

3.0 star property
3-star Tudor inn near Cameron Highland Night Market

Choose dates to view prices

Photo gallery for The Bala's Holiday Chalet

Aerial view
View from property
Deluxe Room | Premium bedding, desk, free WiFi
Superior Double Room | Balcony
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Lot 55, Tanah Rata, Pahang, 39000
  • Cameron Highland Golf Club
    ‪2 min drive‬
  • Cameron Highland Night Market
    ‪2 min drive‬
  • Cameron Bharat Tea Plantation
    ‪3 min drive‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪88 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Premium bedding, desk, free WiFi

Family Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Raffles Suite

Raffles Suite | Premium bedding, desk, free WiFi

Raffles Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Premium bedding, desk, free WiFi

Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Executive Suite

  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite

Premium bedding, desk, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tanah Rata

In Tanah Rata .Within 2 miles (3 km) of this Tanah Rata inn, you'll find Parit Falls and Cameron Highland Golf Club. Cameron Highland Night Market and Agro Technology Park in MARD are also within 2 miles (3 km).
View more Inns in Tanah RataOpens in a new window

What's nearby

  • Cameron Highland Golf Club - 2 min drive - 1.2 miles
  • Cameron Highlands Trail No. 9 - 2 min drive - 1.2 miles
  • Agro Technology Park in MARD - 2 min drive - 1.2 miles
  • Cameron Highland Night Market - 2 min drive - 1.2 miles
  • Cameron Bharat Tea Plantation - 3 min drive - 2.2 miles

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 119 min drive

Restaurants

  • ‪Abang Strawberry Farm & Cafe - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Ayahman Strawberi - ‬10 min walk
  • ‪The Lord's Cafe - ‬15 min walk
  • ‪Glory 78 Steamboat Snack Corner - ‬7 min walk

About this property

The Bala's Holiday Chalet

3-star Tudor inn near Cameron Highland Night Market
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at The Bala's Holiday Chalet. Self parking is free.

This 3-star Tanah Rata inn is smoke free.

  • 40 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
The Bala's Holiday Chalet offers 40 accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

Languages

English, Malay

Similar properties

Staircase

Heritage Hotel Cameron Highlands

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.9 out of 5, Good, 637 reviews
$32 nightly
The price is $38
Jun 25 - Jun 26
Total includes taxes and fees
Heritage Hotel Cameron Highlands

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: MYR 12 to 29.50 for adults and MYR 12 to 29.50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MYR 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MYR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 12.00 to 29.50 for adults, and MYR 12.00 to 29.50 for children
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

Frequently asked questions

How close is The Bala's Holiday Chalet to the airport?

The Bala's Holiday Chalet is 53.7 mi (119-min drive) away from the Ipoh (IPH-Sultan Azlan Shah) airport, the closest popular airport to the property.

How much does it cost to stay at The Bala's Holiday Chalet?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at The Bala's Holiday Chalet on Jul 3, 2025 start from $67.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Bala's Holiday Chalet have an airport shuttle?

Airport shuttle services are not available at The Bala's Holiday Chalet.

Does The Bala's Holiday Chalet offer free breakfast?

Free breakfast isn’t offered at The Bala's Holiday Chalet, but English breakfast is offered for a fee of between MYR 12.00 and 29.50 for adults, MYR 12.00 and 29.50 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at The Bala's Holiday Chalet?

No, there is no casino at this inn.

What time is check-in at The Bala's Holiday Chalet?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Bala's Holiday Chalet?

This inn offers free self parking.

Does The Bala's Holiday Chalet have a pool?

The Bala's Holiday Chalet does not have a pool.

Does The Bala's Holiday Chalet have a restaurant?

The Bala's Holiday Chalet is home to Planters Tea House, which features Asian cuisine.

Does The Bala's Holiday Chalet have a spa?

There are no spa services available at this inn.

How close is The Bala's Holiday Chalet to downtown Tanah Rata?

The Bala's Holiday Chalet is 0.5 mi away from Tanah Rata.

The Bala's Holiday Chalet Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 115 reviews
Rating 8 - Good. 40 out of 115 reviews
Rating 6 - Okay. 24 out of 115 reviews
Rating 4 - Poor. 12 out of 115 reviews
Rating 2 - Terrible. 9 out of 115 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Swerve to avoid if you expect more than a backpack

Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now.
Stayed 1 night in Jun 2024

6/10 Okay

SOHAINI

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Variable Room design but.....

The Family Suite, 1 Bedroom was switched to another room as my guests were not willing to climb the steep hill everytime. But the room given was not a Family Suite, 1 Bedroom, yet the receptionist told us, same rate only different design.
Stayed 2 nights in Feb 2024

4/10 Poor

Liudmyla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements.
Stayed 3 nights in Dec 2023

2/10 Terrible

Dhanita

Stayed 3 nights in Oct 2023

2/10 Terrible

Eve

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice
Stayed 1 night in Sep 2023

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp!
Stayed 2 nights in Jul 2023

8/10 Good

Noorrafidah

Stayed 2 nights in Nov 2022

4/10 Poor

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已
Stayed 2 nights in Aug 2022

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities

Beautiful hotel, but dissapointing stay.

The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Stayed 3 nights in Aug 2022

8/10 Good

cecilia

Stayed 1 night in Jun 2022

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service

Cameron highlands

Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

A bit frustated

Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Stayed 2 nights in Dec 2021

8/10 Good

Nittha

Stayed 2 nights in Oct 2021

10/10 Excellent

Anna, Kuala Lumpur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Stayed 1 night in Dec 2020

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Sharifah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
Stayed 1 night in Nov 2019

10/10 Excellent

Marie, Singapore

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Pleasant stay

Comfortable and quiet environment.
Stayed 3 nights in Sep 2019

8/10 Good

JunJun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Ahmad, Setapak

Traveled with family
Liked: Cleanliness, staff & service, amenities
English-style surrounding elevates my holiday experience. A few drawbacks are main room lighting flicker and inconsistent hot water supply.
Stayed 2 nights in Jul 2019

10/10 Excellent

TEOH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A standard well below expectations

This is a very tired hotel in need of an update. The wifi did not work and the room was damp. With so many hotels in the area, I would not stay here again.
Stayed 2 nights in Jun 2019