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Infinito Hotel & Spa Nanki Shirahama

Property class: 3.5
3.5-star golf hotel near Adventure World

Choose dates to view prices

Photo gallery for Infinito Hotel & Spa Nanki Shirahama

A spa area with a hot tub and a chair, overlooking a scenic view.
Two rocking chairs facing a table with a ship model, overlooking a scenic view.
A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of the ocean.
A hotel room with a TV, sofa, dining table, chairs, and a balcony with a view of the sea.
A modern building with a glass facade, a covered outdoor area, and a view of the landscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
Shirahama 2018, Shirahama, Wakayama, 649-2211
  • Place, Shirahama Onsen
    ‪1 min walk‬
  • Place, Shirahama Beach
    ‪19 min walk‬
  • Place, Sandanbeki Cave
    ‪1 min drive‬
  • Airport, Shirahama (SHM-Nanki - Shirahama)
    ‪4 min drive‬

Room options

View all photos for Ocean View Lanai Suite with Open-air Bath, Non Smoking

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of the ocean.

Ocean View Lanai Suite with Open-air Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 451 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Vista Luxury Twin on First floor, Non Smoking

A hotel room with two beds, a dining table, a chair, a ceiling fan, and a large window with a view.

Ocean View Vista Luxury Twin on First floor, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room, Non Smoking, Ocean View (with Veranda)

A hotel room with two beds, a small table, a chair, a view of the ocean, and a balcony.

Luxury Twin Room, Non Smoking, Ocean View (with Veranda)

  • Ocean view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Vista Luxury Twin on Third floor, Non Smoking

A hotel room with two beds, a desk, a chair, a window with a view, and artwork on the wall.

Ocean View Vista Luxury Twin on Third floor, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 459 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Vista Tatami Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view through shoji screens.

Ocean View Vista Tatami Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 459 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Ocean View Vista Luxury Twin on Third floor, Halfboard with Japanese Dinner, Non Smoking

A hotel room with two beds, a desk, a chair, a window with a view, and artwork on the wall.

Ocean View Vista Luxury Twin on Third floor, Halfboard with Japanese Dinner, Non Smoking

  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Vista Luxury Twin on Third floor, Halfboard with Italian Dinner, Non Smoking

A hotel room with two beds, a desk, a chair, a window with a view, and artwork on the wall.

Ocean View Vista Luxury Twin on Third floor, Halfboard with Italian Dinner, Non Smoking

  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Vista Tatami Room, Halfboard with Japanese Dinner, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view through shoji screens.

Ocean View Vista Tatami Room, Halfboard with Japanese Dinner, Non Smoking

  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Ocean View Vista Tatami Room, Halfboard with Italian Dinner, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view through shoji screens.

Ocean View Vista Tatami Room, Halfboard with Italian Dinner, Non Smoking

  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Ocean View Luxury Twin with Veranda on Second floor, Halfboard with Japanese Dinner, Non Smoking

A hotel room with two beds, a small table, a chair, a view of the ocean, and a balcony.

Ocean View Luxury Twin with Veranda on Second floor, Halfboard with Japanese Dinner, Non Smoking

  • Ocean view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Luxury Twin with Veranda on Second floor, Halfboard with Italian Dinner, Non Smoking

A hotel room with two beds, a small table, a chair, a view of the ocean, and a balcony.

Ocean View Luxury Twin with Veranda on Second floor, Halfboard with Italian Dinner, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Lanai Suite with Open-air Bath, Halfboard with Japanese Dinner, Non Smoking

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of the ocean.

Ocean View Lanai Suite with Open-air Bath, Halfboard with Japanese Dinner, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Lanai Suite with Open-air Bath, Halfboard with Italian Dinner, Non Smoking

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of the ocean.

Ocean View Lanai Suite with Open-air Bath, Halfboard with Italian Dinner, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden View Twin with Veranda, Halfboard with Japanese Dinner, Non Smoking

A hotel room with two beds, a small table, and a window with a view of buildings and trees.

Garden View Twin with Veranda, Halfboard with Japanese Dinner, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden View Twin with Veranda, Halfboard with Italian Dinner, Non Smoking

A hotel room with two beds, a small table, and a window with a view of buildings and trees.

Garden View Twin with Veranda, Halfboard with Italian Dinner, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden View Tatami Room, Halfboard with Japanese Dinner, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view of the outdoors.

Garden View Tatami Room, Halfboard with Japanese Dinner, Non Smoking

  • Garden view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Garden View Tatami Room, Halfboard with Italian Dinner, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view of the outdoors.

Garden View Tatami Room, Halfboard with Italian Dinner, Non Smoking

  • Garden view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Annex Building Japanese-Western Style Room A with Balcony, Halfboard with Japanese Dinner,NonSmoking

A traditional Japanese-style room with tatami flooring, a low table with four chairs, a bed, and sliding doors.

Annex Building Japanese-Western Style Room A with Balcony, Halfboard with Japanese Dinner,NonSmoking

  • Mountain view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Annex Building Japanese-Western Style Room A with Balcony, Halfboard with Italian Dinner, NonSmoking

A traditional Japanese-style room with tatami flooring, a low table with four chairs, a bed, and sliding doors.

Annex Building Japanese-Western Style Room A with Balcony, Halfboard with Italian Dinner, NonSmoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Annex Building Japanese-Western Style Room B with Balcony, Halfboard with Japanese Dinner,NonSmoking

A hotel room with a dining table, four chairs, a television, a framed picture on the wall, and a lamp.

Annex Building Japanese-Western Style Room B with Balcony, Halfboard with Japanese Dinner,NonSmoking

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Annex Building Japanese-Western Style Room B with Balcony, Halfboard with Italian Dinner, NonSmoking

A hotel room with a dining table, four chairs, a television, a framed picture on the wall, and a lamp.

Annex Building Japanese-Western Style Room B with Balcony, Halfboard with Italian Dinner, NonSmoking

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Ocean View Japanese & Western Mixed Room, Non Smoking

A hotel room with a large window, a sofa, a table, and a television.

Ocean View Japanese & Western Mixed Room, Non Smoking

  • Ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Ocean View Lanai Jr Suite with Open-air Bath, Halfboard with Japanese Dinner, Non Smoking

A hotel room with two beds, a ceiling fan, a balcony with a view, and a small table with chairs.

Ocean View Lanai Jr Suite with Open-air Bath, Halfboard with Japanese Dinner, Non Smoking

  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Lanai Jr Suite with Open-air Bath , Halfboard with Italian Dinner, Non Smoking

A hotel room with two beds, a ceiling fan, a balcony with a view, and a small table with chairs.

Ocean View Lanai Jr Suite with Open-air Bath , Halfboard with Italian Dinner, Non Smoking

  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Japanese & Western Mixed Room, Halfboard with Japanese Dinner, Non Smoking

A hotel room with a large window, a sofa, a table, and a television.

Ocean View Japanese & Western Mixed Room, Halfboard with Japanese Dinner, Non Smoking

  • Ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Ocean View Japanese & Western Mixed Room, Halfboard with Italian Dinner, Non Smoking

A hotel room with a large window, a sofa, a table, and a television.

Ocean View Japanese & Western Mixed Room, Halfboard with Italian Dinner, Non Smoking

  • Ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Ocean View Royal Suite, Halfboard with Japanese Dinner, Non Smoking

A hotel room with a TV, sofa, dining table, chairs, and a balcony with a view of the sea.

Ocean View Royal Suite, Halfboard with Japanese Dinner, Non Smoking

  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Futon

View all photos for Ocean View Royal Suite, Halfboard with Italian Dinner, Non Smoking

A hotel room with a TV, sofa, dining table, chairs, and a balcony with a view of the sea.

Ocean View Royal Suite, Halfboard with Italian Dinner, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Futon

View all photos for Annex Building Japanese-Western Style Suite S, Halfboard with Japanese Dinner, Non Smoking

A modern kitchen with wooden cabinets, a dining area with a round table and chairs, and a large window with a view.

Annex Building Japanese-Western Style Suite S, Halfboard with Japanese Dinner, Non Smoking

  • Mountain view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Annex Building Japanese-Western Style Suite S, Halfboard with Italian Dinner, Non Smoking

A modern kitchen with wooden cabinets, a dining area with a round table and chairs, and a large window with a view.

Annex Building Japanese-Western Style Suite S, Halfboard with Italian Dinner, Non Smoking

  • Mountain view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

Comfort Double or Twin Room

  • Ocean view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Shirahama

Near the airport.Within a 10-minute walk of the hotel, you'll find Shirahama Onsen and Heisogen Park. Shirahama Undersea Observation Tower and Yoshino-Kumano National Park are also within 2 miles (3 km).

What's nearby

  • Shirahama Onsen - 1 min walk - 0.0 miles
  • Shirahama Undersea Observation Tower - 14 min walk - 0.8 miles
  • Senjojiki - 17 min walk - 0.9 miles
  • Shirahama Beach - 19 min walk - 1.0 mile
  • Sandanbeki Cave - 1 min drive - 0.6 miles

Getting around

  • Shirahama Station - 16 min drive
  • Asso Station - 24 min drive
  • Nanki - Shirahama Airport (SHM) - 7 min drive

Restaurants

  • ‪Key Noodle 抱きしめ鯛 - ‬13 min walk
  • ‪Banya - ‬14 min walk
  • ‪らーめん幕末 - ‬4 min drive
  • ‪長久酒場 - ‬17 min walk
  • ‪Lounge - ‬18 min walk

About this property

Infinito Hotel & Spa Nanki Shirahama

3.5-star golf hotel near Adventure World
Infinito Hotel & Spa Nanki Shirahama offers its guests a full-service spa, hot springs, and an outdoor tennis court. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness center, and a sauna are also featured at the business-friendly Infinito Hotel & Spa Nanki Shirahama. A roundtrip airport shuttle (available on request), a train station pick-up service, and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Shirahama hotel.

  • 74 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Infinito Hotel & Spa Nanki Shirahama offers 74 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Shirahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 3 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 174°F.

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Property amenities

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 6:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 2,420 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • 2 indoor hot springs
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Gym
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must contact this property in advance to select their preferred dinner time. Dinner is available at 5:30 PM or 7:30 PM.
This property offers shuttle pick-up and drop-off services from/to Nanki Shirahama Airport at no charge. The shuttle service is available from 9 AM-6 PM.
Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2420 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in July and close in October.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

INFINITO HOTEL&SPA NANKI-SHIRAHAMA Hotel
INFINITO HOTEL&SPA Hotel
INFINITO HOTEL&SPA
Infinito & Spa Nanki Shirahama
Infinito Hotel Spa Nanki Shirahama
Infinito Hotel & Spa Nanki Shirahama Hotel
Infinito Hotel & Spa Nanki Shirahama Shirahama
Infinito Hotel & Spa Nanki Shirahama Hotel Shirahama

Frequently asked questions

How close is Infinito Hotel & Spa Nanki Shirahama to the airport?

Infinito Hotel & Spa Nanki Shirahama is 1.7 mi (7-min drive) away from the Nanki - Shirahama Airport (SHM) airport, the closest popular airport to the property.

How much does it cost to stay at Infinito Hotel & Spa Nanki Shirahama?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Infinito Hotel & Spa Nanki Shirahama on Dec 1, 2026 start from $335, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Infinito Hotel & Spa Nanki Shirahama have an airport shuttle?

Infinito Hotel & Spa Nanki Shirahama offers a free airport shuttle, available from 9:00 AM to 6:00 PM at scheduled times.

How close is Infinito Hotel & Spa Nanki Shirahama to the beach?

This hotel is 1.8 mi (7-min drive) from Shirahama Beach and 2.6 mi (13-min drive) from Ezurahama Beach Resort. Don't forget your sunscreen!

Does Infinito Hotel & Spa Nanki Shirahama offer free breakfast?

Free breakfast isn’t provided at Infinito Hotel & Spa Nanki Shirahama, but buffet breakfast is offered for a fee of JPY 3630 for adults and JPY 2420 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Infinito Hotel & Spa Nanki Shirahama?

No, there is no casino at this hotel.

What time is check-in at Infinito Hotel & Spa Nanki Shirahama?

Check-in start time: 3 PM; Check-in end time: 9 PM.

Is there free parking at Infinito Hotel & Spa Nanki Shirahama?

This hotel offers free self parking.

Does Infinito Hotel & Spa Nanki Shirahama have a pool?

Infinito Hotel & Spa Nanki Shirahama features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 5:00 PM.

Does Infinito Hotel & Spa Nanki Shirahama have a restaurant?

Yes, there are 2 restaurants on site.

Does Infinito Hotel & Spa Nanki Shirahama have a spa?

This hotel has a spa, which features massages.

How close is Infinito Hotel & Spa Nanki Shirahama to downtown Shirahama?

Infinito Hotel & Spa Nanki Shirahama is 1.5 mi away from Shirahama.

Infinito Hotel & Spa Nanki Shirahama Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 203 reviews
Rating 8 - Good. 66 out of 203 reviews
Rating 6 - Okay. 13 out of 203 reviews
Rating 4 - Poor. 6 out of 203 reviews
Rating 2 - Terrible. 6 out of 203 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and highly recommended
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot spring
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
This hotel is very quite and beautiful. The dinner and breakfast were both excellent. Very short distance from those popular scenes.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was top-notch. Every detail felt personalised. The Japanese dinner served at the hotel was one of the best hotel dinners. The shuttle bus service made travelling to and fro the hotel convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very fulfilling time. Thank you.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
佐達の方が、どなたも 気持ちよく声をかけてくださり 温泉も良かったです お風呂から出た所に 使用済みのタオルを入れるBOXがもぅ少し近くにあれば お風呂場のシャンプーは髪がパサパサになるので、シャンプーは部屋のを 持って行くほぅが良いです
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

虫が多くて気になりましたが、露天風呂付き客室の泉質はすごくよかったです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
距离景点太远，餐食晚餐部分，意大利餐一言难尽，我们吃杯面吃了两天。房间的隔光做的不好，大老早会被照醒。枕头很不舒服。
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
館内、室内、浴室、全ての場所でバリアフリーの対策がなくかなり不便を感じた。 スロープさえもないので高齢者には厳しい。 朝食の際、開始と同時の時間に行ったにもかかわらず、窓際の席に変更してもらえなかった。 席がすでに埋まっているなら納得するものの、まだ空いているのにもうすでに座席が決定済みとかで融通を聞かせてもらえず残念。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
高台
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港の送迎だけでなく、アドベンチャーワールドまでの送迎もして下さり大変助かりました。楽しみにしていたお風呂も素晴らしく、食事のアレルギー対応も完璧にしていただきました。スタッフの皆さんはとても感じが良く、本当に気持ちのいい滞在ができました。必ずまた来ようと思います。
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルからの白浜景色を楽しむ事出来ました。ホテル内での夕朝食, 夜朝２回違ったお風呂に入れる施設は非常に良かったです。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺望もお風呂も食事も素晴らしく大変満足です。 また訪問するつもりです。
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
ホテルは綺麗で、お風呂も良かったです。 また、スパの所には、飲み物も完備されて良かったです。 食事は朝も夜も美味しく満足しました。
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
場所が少し高台のトコロにあるため、ラウンジから眺める白浜の海は最高です。 チェックイン当日で、時間によって異なるかもしれませんが、施設内のお風呂（男湯、女湯共）が熱くて、ゆっくり浸かることが出来なかったでした。 次の日の朝風呂は、問題無く入れたから少し残念に思えました。 妻曰く、イタリアンの夕食は美味しかったです。 機会があればまた宿泊したいです。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
お料理が、美味しい。
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
スタッフのお人柄の良さを、感じました 静かでのんびり過ごすには最適な場所でした。お風呂もゆったりしてくつろげます。また行こうと思います。
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Amenities
景色が最高です。 スタッフのサービスも気持ちが良かったです。
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
和食のコース料理も、朝食もとても美味しかったです。
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
オーシャンビュー側の眺望は最高。部屋も綺麗。スパからの眺めも最高でこれだけでも来る価値はある。また送迎なども柔軟に対応してくれて白浜周辺で遊ぶだけならレンタカーはいらない。 レストランでの食事やホスピタリティもよい。 一方で気になるのとは ・ガーデンビューだとプールやレストランから部屋が丸見え。 ・朝のチェックアウト時間前から掃除道具や片付け中のリネンが廊下に散乱していて見苦しい。せめて10時以降に始めて欲しい。 ・ルームサービスがない割には部屋でアルコールを楽しみたい時の食べ物が売店に少ない 上記何か対策が打てればより良くなると思います。 あと、白浜町全体的にタクシーが捕まりにくいため、夏季だけ町内の周遊バスを増台するなど町の取り組みも必要かなあ。
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくりとくつろげました。高台にあり、オーシャンビューのお部屋と露天風呂からの景色は最高でした。
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nil
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洒店環境不錯
房間風景
大堂風景
Stayed 1 night in Jul 2023