For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Your stay at this Tumon hotel places you within 3 miles (5 km) of Tumon Beach and Guam Premier Outlets. Also, Ypao Beach Park is within half a mile (1 km) and Tumon Sands Plaza is within 2 miles (3 km).
Multiple dining options
This smoke-free hotel includes 5 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking, a grocery/convenience store, and luggage storage are also offered.
Cable TV, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 204 guestrooms also offer separate bathtubs and showers and TVs with cable channels. Free local calls, free bottled water, and hair dryers are also available.
Royal Orchid Guam Hotel ratings based on 9 Verified Reviews
Review Summary
3.3
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Royal Orchid Guam Hotel
Everyone (6)Students (1)
4 out of 5
The location of the hotel was great. The breakfast was very nice. The staff was friendly. The towel service was a little slow but then again the hotel was full and it was the Christmas holidays. I would book there again.
Posted by a verified traveler on Jan 2, 2019
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3 out of 5
Should have listened to my work partnerr
Pros:It had a BIG bathtub, pretty descent air conditioning.
Location:It's pretty much in the gut of the downtown area and there are hotels with clubs in them as well as several restuarants to choose from inside or out.
To start, the room was of a generous size the bed very comfortable, but thats where the pleasantries ended. The TV looked like it was at least 20 years old and was fairly small considering I've stayed in similar hotels in far more challenged countries and had new flat screen tv's, then there was the Internet, which I depend on heavily did not work as advertised, it was intermittent at best and I could not get any of the work I needed complete, I had to use the internet that was provided by the USO that was located below the hotel's lobby. I did use the bath and after I figured out how to fill it without putting water everywhere but the tub, had a relaxing time there.
Posted by a verified traveler on Aug 14, 2015
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1 out of 5
Spend your money elsewhere
Pros:The location
Cons:Everything listed under my experience
Location:Walking distance to beach and restaurants
Customer service was excellent. Staff were very accomodationg, attentive and addressed complaints/needs.
However, the hotel needs to make many improvements.
We stayed in a family suite and had the following issues:
>room had an unbearable damp, musty and moldy odor
>humidifier provided minimal relief to the odor and the pan was full by the middle of the 1st night it was brought
to the room
>rooms were outdated with painting and water damage repair needed.
>curtains were stained and had heavy musty/moldy odor
>bathroom clogged and overflowed at 1AM. Engineering was able to fix the clog, but housekeeping was not available
at night and staff are not trained as to what and how to clean soiled areas appropriately. A bathroom in another room
was not available for use and our entire family had to be moved at 2AM.
>towels to family rooms are limited to 4 and you need to ask for the 4 towels
>toilet paper is not routinely stocked in rooms and you need to ask for toilet paper as you run out.
>pool towels were not available because the delivery for clean linens would not arrive the day we needed them
>the pool only had enough chairs for 4 people
>the exercise room had an air conditioner that leaked. The puddle was obvious and had an odor eminating from the
area
>the in-room safe was not bolted and though belongings could be secured in the safe, the entire safe could be easily
stolen
>the entrance to the hotel is not convenient.
Posted by B, from San Bruno, California on Aug 13, 2015
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3 out of 5
nice hotel but need a face-lift.
Pros:close to restaurants
Cons:change carpet and add more trash baskets in room
Location:restaurants, convenient store, beach
it was good but needs a face-lift. Especially carpet needs to be changed.
Posted by a verified traveler on Aug 4, 2015
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3 out of 5
It'll do...
Location:lots of shopping, restaurants, spas, beach
Close enough to everything going on but not a room that one would want to luxuriate in. Everything clean enough and the air conditioning was fine, but a little rough around the edges and our room had the smell of a disinfectant. I guess that beats whatever was there BEFORE the disinfectant. Our flight got cancelled and we were put up at the Westin by the airline. THAT was a treat, but at twice the price. So the Royal Orchid is fine if you don't want to spend a lot of time in the hotel and don't want to spend a lot of money.
Posted by beth, from Saipan on Mar 24, 2015
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4 out of 5
Nice Hotel
Hotel is centrally located and within walking distance of downtown and many beaches. I was upgraded to an ocean view room and the view could not be beat. The room its self was nice and the staff was very friendly. I would have no problem staying here on my next visit
Posted by a verified traveler on Aug 2, 2010
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4 out of 5
Royal Orchid Guam
The hotel is located within a 5 to 10 minute casual walk of downtown Tumon and the beach. The ocean view side provides beautiful views of Tumon Harbor and the surrounding city. I found the rooms to be clean and very nice. The hotel staff was very friendly and easy to deal with. The only trouble I had was in renting a car which took quite some time to get in touch with the in-hotel rental agency, but no complaints about the hotel itself. Definitely a place I would stay again if I were to visit Guam.
Royal Orchid Guam Hotel offers its guests an outdoor pool and a fitness center. There are 5 restaurants on site, along with a grocery/convenience store. You'll find a business center on site. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Royal Orchid Guam Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3-star Tamuning hotel is smoke free.
1 building
204 guestrooms or units
7 levels
5 dining venues
Business facilities
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Convenience store
Gift shop
Onsite shopping
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Guam (GUM-A.B. Won Pat Intl.) (2.9 km / 1.8 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Royal Orchid Guam Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Bathrooms are partially open
Television
Cable channels
Refrigerator
Coffee maker
Separate shower and tub
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Climate control (air conditioning)
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Tony Romas - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Capricciosa - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Calvi House - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
Ebisu - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Niu Fusion - Overlooking the ocean, this restaurant specializes in fusion cuisine and serves lunch and dinner. Open daily.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 40.0 per night.
Cribs (infant beds) are available for USD 7.0 per night.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Cash or credit card deposit required
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD $100.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD $20.00 for adults and USD $10.00 for children (approximately)
Airport shuttle fee: USD 15 per person (one way)
Early check-in is available for a fee (subject to availability)
Crib (infant bed) fee: USD 7.0 per night
Rollaway bed fee: USD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Guam Orchid Hotel
Guam Royal Orchid
Guam Royal Orchid Hotel
Orchid Hotel Guam
Royal Orchid Guam
Royal Orchid Guam Hotel
Royal Orchid Hotel
Royal Orchid Hotel Guam
Royal Orchid Guam Hotel Tamuning
Royal Orchid Guam Tamuning
Royal Orchid Guam Hotel Hotel
Royal Orchid Guam Hotel Tamuning
Royal Orchid Guam Hotel Hotel Tamuning
You should know
Royal Orchid Guam Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
