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University Serenity Suites 14th

Property class: 2
Hotel near University of South Florida in Tampa

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Photo gallery for University Serenity Suites 14th

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Living area
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Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

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11740 N 14th St, Tampa, FL, 33612
  • Place, The Grand
    ‪6 min walk‬
  • Place, University Mall
    ‪16 min walk‬
  • Place, University of South Florida
    ‪4 min drive‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪24 min drive‬

Room options

View all photos for Business Apartment

Room

Business Apartment

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Apartment

Room

City Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Apartment

Room

Classic Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Apartment

Room

Comfort Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Apartment

Room

Exclusive Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment

Room

Family Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Apartment

Room

Luxury Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tampa

University stay.Your stay at this University hotel places you within 2 miles (3 km) of University of South Florida and University Mall. James A. Haley Veterans’ Hospital and Grand Prix Tampa are also within 2 miles (3 km).

What's nearby

  • The Grand - 6 min walk - 0.4 miles
  • University Mall - 16 min walk - 0.9 miles
  • University of South Florida - 4 min drive - 1.3 miles
  • TK Lounge - 4 min drive - 1.3 miles
  • Busch Gardens Tampa Bay - 9 min drive - 2.6 miles

Getting around

  • Tampa Union Station - 16 min drive
  • Tampa Intl. Airport (TPA) - 20 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Ajisai All You Can Eat - ‬16 min walk
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Taco Bell - ‬11 min walk

About this property

University Serenity Suites 14th

Hotel near University of South Florida in Tampa
WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Tampa hotel.

  • 8 guestrooms or units
  • Front desk (24 hours)
  • Smoking in designated areas
University Serenity Suites 14th offers 8 accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided once per stay.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Food and drink

  • Restaurant dining guides

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Expedia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. 

Property is also known as

University Serenity Suites
University Serenity Suites 14th Hotel
University Serenity Suites 14th Tampa
University Serenity Suites 14th Hotel Tampa

Frequently asked questions

How close is University Serenity Suites 14th to the airport?

University Serenity Suites 14th is 14.9 mi (20-min drive) away from the Tampa Intl. Airport (TPA) airport, the closest popular airport to the property.

Does University Serenity Suites 14th have an airport shuttle?

Airport shuttle services are not available at University Serenity Suites 14th.

How close is University Serenity Suites 14th to the beach?

This hotel is 14.5 mi (20-min drive) from Ben T. Davis Beach.

Does University Serenity Suites 14th offer free breakfast?

University Serenity Suites 14th does not offer free breakfast.

Is there a casino at University Serenity Suites 14th?

No, there is no casino at this hotel, but Seminole Hard Rock Casino Tampa (14-min drive) and Tampa Bay Downs (25-min drive) are nearby.

What time is check-in at University Serenity Suites 14th?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at University Serenity Suites 14th?

This hotel offers free self parking.

Does University Serenity Suites 14th have a pool?

University Serenity Suites 14th does not have a pool.

Does University Serenity Suites 14th have a spa?

There are no spa services available at this hotel.

How close is University Serenity Suites 14th to downtown Tampa?

University Serenity Suites 14th is 7.7 mi away from Tampa.

University Serenity Suites 14th Reviews

Reviews

5.8
Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 10 out of 25 reviews

6.8/10

Cleanliness

5.4/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Very nice inside. Would stay again.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

Amazing! very attentive and responsive. The place was beautiful and clean! Will definitely be booking again!!
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
i enjoyed my stay there , the only issues i have it was hard getting a hold of the staff
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

The interior and exterior of the hotel have been newly renovated, making it a very nice and clean hotel. There is no front desk, but they will send you an entry code in advance. Additionally, they responded quickly and appropriately to our inquiries. The price is reasonable and I would highly recommend it.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was amazing, it was all new, clean and well lit. gave us toothbrushes and toothpaste, which i haven’t seen any hotels do that small convenient gesture. i will definitely recommend staying here, area wasn’t that great but wasn’t bad either, but i will definitely be back soon again. just really loved the place and owner was quick to respond if i needed any help which i did at first. if you are in this area, don’t stay at a hotel just stay here wayyy better
Stayed 3 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Difficult to know since the location of my stay was changed at the last minute—to a sketchier place. I was not given enough information to access a room, so for both this reasons, I didn’t stay at that second location
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Issues

Drove through a run down community. Pulled into parking lots and we were the only car there. Looked through the window and there was a sectional and a twin mattress without any bedding. No entrance code was given to us and no one to help us out. Didn’t stay. Felt unsafe.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Staff & service

Wasted time and money booking here

The advertisement of “24/7 front desk” is false. There is no physical front desk and no one to even answer the phone at 8pm in the evening. I called in addition to at least two other professional companies.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Spare yourselves....

I would not stay here again. Broken furniture, closet doors in both bedrooms, unworking single TV. Dirty sheets with holes. No kitchen garbage can. No shelves in the stove. Dirty parking lot and overgrown grass. Bad neighborhood.
Stayed 3 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Nightmare

The unit was dirty. And not cleaned after previous stay. There was no water in the unit the entire day. At 5am Some one came and tried to open my unit door. Over all stay was horrible and I would not book again nor recommend it to anyone.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrible experience here- we came to the room and it was so misleading! The location was not a safe location at all - we were nervous going from the car to the room and we are from New York City area so that should say a lot! There were blood stains on the sheets and there were bugs on the floor and the chair at the dining area I almost fell off of because it was broken. There were sketchy cars pulling into the parking lot next to our car that were obviously not guests and the neighborhood was not a safe area at all. This should not have been advertised as an option as a vacation rental because the location was so misleading!
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Avoid yourself a headache and book somewhere else.

There were absolutely no towels, neither body or hand towels. One of the smoke alarms was beeping, and needed new batteries. The shower did not work, water would only came out from the tub spout. They advertise 24/7 front desk but when you call them they just hang up. I texted with someone, told them about the towels, and alarm but they never answered back. No extra linens, bed sheets or blankets.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Customer service was great and we received a full refund from our stay. Door wouldn’t unlock at 10pm at night upon arrival. Maintenance showed up 20 minutes later while we sat in our car waiting after traveling all day. Door still wouldn’t unlock and swapped rooms. Next morning we had no hot water and no one could get to us until “later in the day”. Continued to be told that the owner was being contacted but they never answered. Couldn’t even shower when we had scheduled plans and had to leave the property.
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we first got there we had trouble getting in our room our door code would not work it took the maintenance man 45 minutes to get us in. And then at 5 o'clock in the morning someone walks in my bedroom door that is in my room and is not supposed to be somehow they got our door code and was in the wrong room. That was Friday here it is almost a week later and still cannot get a refund or no one to reach me back.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property requires a door code to get into the room that they are supposed to send to you as soon as you are able to check in. They sent me the room location but forgot to put the code in the email so I tried calling 3 times to no success just to get a text asking what I needed. I responded and they spent 20 minutes looking up my code and they sent me the wrong code. So the door locked out on me and I had to request to get a new code and wait another 10 minutes for a response. I finally get in after 3 different codes were given and the room looked nothing like the photos in the link, there were hairs all over the room, the towels were wet, there were yellow stains around the toilet, brown spots under the toilet seat, the floors were filthy, and to top it all off a half drank gallon of milk in the fridge. I got back ahold of the property and expressed my desire for a refund and they said that I had to go through Expedia. So I went through Expedia to get a refund and the property ignored all there calls so they were unable to refund my stay but I wasn’t staying in that room. If you’re looking for a place to stay in Tampa, DONT STAY HERE.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in my stay. Would never return. List of things wrong - NO working shower, A/C unit leaked water onto floor, windows sealed shut, no hand/bath soap, no shampoo, coffee machine but no filter or coffee, door jam prevented lock from working, requests for assistance were not answered. Would never recommend this property or team for others.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Staff & service
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Stayed 3 nights in Dec 2023
Verified review

6/10 Okay

Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Stayed 1 night in Dec 2023

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