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Residence Inn Tallahassee Universities at the Capitol

3-star property
600 W Gaines St, Tallahassee, FL 1-855-201-7819
3.8 out of 5
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See all 20 travelocity Reviews

"Lack of hot water. No hair dryer in room. " More

By a verified traveler on Sun 12 Mar 2023

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Hotel Description

3-star hotel near Florida State University

Heart of Tallahassee

Within a 15-minute walk of this College Town hotel, you'll find Florida State University and Museum of Florida History. New Capitol Building and Bobby Bowden Field at Doak Campbell Stadium are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport drop-off. Enjoy the spa tub and free buffet breakfast.

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Jul 2 - Jul 3

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Non Smoking (Newly Renovated)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn Tallahassee Universities at the Capitol ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn Tallahassee Universities at the Capitol

Everyone (14) Couples (3) Family (3)
3 out of 5
Lack of hot water. No hair dryer in room.

Posted by , from GRAND RAPIDS on Mar 12, 2023

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Comment from Hotel Management

Mar 13, 2023 by General Manager

Dear David, Thank you for choosing us for your time in the city and for your feedback. We hope your overall stay was satisfactory. However, we apologize for the issues you had with the lack of hot water in your room. Although we are confident that this is an isolated incident, this in no way excuses the fact that we failed to provide you with better customer service. We have also taken note of your additional feedback regarding the hair dryer. In the future, please know our front desk is always available to assist you and make the most of your visit. We appreciate your patience and hope to have another opportunity to provide you with the outstanding hospitality you deserve.Keith Hoogerheyde, General Manager

2 out of 5
To loud to sleep, resting is important when on a trip and we didn’t rest much. Rooms on the side of building with the club should not be rented if your guests will be kept up most of the night by loud music. It was awful.

Posted by on Jun 30, 2022

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Comment from Hotel Management

Jul 1, 2022 by General Manager

Dear Pamela, thank you for being our recent guest and sharing your experience. We're truly sorry you were inconvenienced by the noise issue. We have noted your feedback and shared it appropriately. We are grateful for your patience, and we look forward to seeing you again for a much-improved experience. Keith Hoogerheyde General Manager

1 out of 5

Posted by on Apr 27, 2022

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Comment from Hotel Management

Dec 10, 2022 by General Manager

Dear Marc, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Keith Hoogerheyde General Manager

1 out of 5
We were put in a room accross from a very noisy (Loud Music) business that the hotel knew about. We had to ask to be moved but clerk was clearly put out by having to do so. We were asked to hang a parking pass in our car but we were NEVER told about the cost to park. $20.00 insane. This is not a big city like NY where you expect this cost. Either way, cost should have been disclosed and $20.00 per night was highway robbery.

Posted by on Mar 16, 2022

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Comment from Hotel Management

Apr 13, 2022 by General Manager

Dear Elizabeth, Much gratitude for taking the time to post your review. We are sorry for the noise issues you experienced. We are actively working with local business partners, city leadership, and local law enforcement for a solution to the disruptive level of noise you experienced. We were also disappointed that you felt the parking price did not meet your expectations. We make every effort to be priced competitively. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. We look forward to serving you whenever your travels may return to Tallahassee. Keith Hoogerheyde General Manager

3 out of 5
Elevator Past Inspection Date - Expired Certificate Elevator Was Shaky Sofa in Room Had Stains Breakfast Over at 9:30 AM ? Night Club on Street Level - Very Noisy Very Nice Staff

Posted by on Mar 8, 2022

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Comment from Hotel Management

Mar 9, 2022 by General Manager

Dear Amy, thank you for taking the time to share about your stay. We apologize for the concerns you encountered and the noise issue you outlined. Please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. On the positive side, we appreciate you mentioning our friendly associates. We hope to have another chance to accommodate you on your next visit to Tallahassee. Keith Hoogerheyde General Manager

5 out of 5

Posted by on Sep 27, 2021

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5 out of 5

Posted by , from Gainesville on Sep 26, 2021

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5 out of 5
I loved the security and cleanliness of the hotel.

Posted by on Dec 23, 2020

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Comment from Hotel Management

Dec 23, 2020 by General Manager

Dear Guest, thank you for your generous review of Residence Inn Tallahassee Universities at the Capitol. We are happy you found our property clean and safe, and we appreciate you sharing your experience with future travelers. It was a pleasure having you, and we look forward to seeing you again for another relaxing stay. Keith Hoogerheyde, General Manager

2 out of 5

Posted by on Nov 23, 2020

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Comment from Hotel Management

Nov 23, 2020 by General Manager

Dear Guest, thank you for taking the time to post your feedback. It is disappointing to see that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Keith Hoogerheyde, General Manager

4 out of 5
Property is great and was clean. Only complaint was shower curtain had dirt on the outside of it. Other than that was a great space for our family.

Posted by on Sep 16, 2020

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Comment from Hotel Management

Sep 17, 2020 by General Manager

Dear Guest, thank you for sharing your experience with us at the Residence Inn Tallahassee Universities at the Capitol. It is gratifying to know you loved our well-maintained property, and you and your family had a pleasant time with us. Your comment about the cleanliness oversight with the shower curtain has been shared with our housekeeping team to address it. We value your business and hope to welcome you all again in the future. Keith Hoogerheyde, General Manager

About the Residence Inn Tallahassee Universities at the Capitol

Location 600 W Gaines St, Tallahassee, FL 32304

Property Features

Residence Inn Tallahassee Universities at the Capitol offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4200 square feet (390 square meters) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn Tallahassee Universities at the Capitol. A shuttle from the hotel to the airport is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Tallahassee hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • 4200 sq ft of conference space
  • 390 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Tallahassee Station (0.4 km / 0.2 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn Tallahassee Universities at the Capitol offers 135 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn FSU
  • Residence Inn Marriott FSU Capitol
  • Residence Inn Marriott FSU Capitol Hotel
  • Residence Inn Marriott FSU Capitol Hotel Tallahassee
  • Residence Inn Marriott FSU Capitol Tallahassee
  • Residence Inn Tallahassee Universities Capitol Aparthotel
  • Residence Inn Universities Capitol Aparthotel
  • Residence Inn Tallahassee Universities Capitol
  • Residence Inn Universities Capitol
  • Tallahassee Residence Inn
  • Residence Inn by Marriott FSU at the Capitol
  • Resince Universities Capitol
  • Residence Inn Tallahassee Universities at the Capitol Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.