6/10 Okay
David
Traveled with group
May 21, 2024
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst stay during our three week southern Italy vacation. The rooms were quite clean but the hotel is obviously being left to deteriorate, it needs a good updating. The shower head was so caked with minerals that it barely worked. The staff was unfriendly. Normally guests pay the city tax upon check-out. I was confused when the male on the desk demanded I pay upon arrival. I assumed they collect it every day, which they didn't, we paid for the full amount in advance. When my travel friend attended the front desk they were told that I had refused to pay the city tax. I didn't refuse, I just didn't understand why paying at check-in? And I paid him. The rooms were clean, though the bathrooms could use a good scrub. I'm not sure why it's called a 'Bed and Breakfast'? It should simply be call a 'Bed' as there was no breakfast whatsoever. We were directed to a cafe next door but no voucher to at the very least get a coffee and pastry. I do not recommend staying here. One good thing is location, it's a 10 minute flat walk to the train station and Ortigya is also 10 minutes away.
David
Stayed 2 nights in Apr 2024
