See all properties

Mountain Heritage Hotel

4.5 star property
Family-friendly 4.5-star hotel near Everglades Historic House & Gardens

Choose dates to view prices

Photo gallery for Mountain Heritage Hotel

Aerial view
Mountain View Room | Terrace/patio
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
In-room dining

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Heritage Spa and Fireplace Room

1 bedroom, premium bedding, pillowtop beds, desk

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(17 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

1 bedroom, premium bedding, pillowtop beds, desk

Heritage Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room

1 bedroom, premium bedding, pillowtop beds, desk

Heritage Room

9.0 out of 10
Wonderful
(25 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Katoomba

Heart of Katoomba.Stay at this Katoomba hotel and you'll be within half a mile (1 km) of Blue Mountains Cultural Centre and 2 miles (3 km) of Leura Mall. Leura Cascades and Three Sisters are also within 2 miles (3 km).

What's nearby

  • Blue Mountains Cultural Centre - 7 min walk - 0.4 miles
  • Leura Mall - 3 min drive - 1.2 miles
  • Three Sisters - 3 min drive - 1.5 miles
  • Echo Point Lookout - 3 min drive - 1.5 miles
  • Katoomba Scenic World - 3 min drive - 1.7 miles

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪Old City Bank Brasserie - ‬7 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Elephant Bean Cafe - ‬12 min walk
  • ‪Sanwiye - ‬7 min walk
  • ‪Mountain Culture Beer Co - ‬10 min walk

About this property

Mountain Heritage Hotel

Family-friendly 4.5-star hotel near Everglades Historic House & Gardens
Mountain Heritage Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and an arcade/game room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 1908
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Similar properties

Property grounds

Falls Mountain Retreat

  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor Space
4.6 out of 5, Wonderful, 603 reviews
Falls Mountain Retreat

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 25 for adults and AUD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • No elevator

Room amenities

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25 for adults and AUD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 2780

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Frequently asked questions

How close is Mountain Heritage Hotel to the airport?

Mountain Heritage Hotel is 64.1 mi (86-min drive) away from the Sydney Airport (SYD) airport, the closest popular airport to the property.

Does Mountain Heritage Hotel have an airport shuttle?

Airport shuttle services are not available at Mountain Heritage Hotel.

Does Mountain Heritage Hotel offer free breakfast?

Free breakfast isn’t provided at Mountain Heritage Hotel, but cooked-to-order breakfast is offered for a fee of AUD 25 for adults and AUD 18 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Mountain Heritage Hotel?

No, there is no casino at this hotel.

What time is check-in at Mountain Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in.

Is there free parking at Mountain Heritage Hotel?

This hotel offers free self parking and extended parking.

Does Mountain Heritage Hotel have a pool?

Mountain Heritage Hotel features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Mountain Heritage Hotel have a restaurant?

Mountain Heritage Hotel is home to Jamison Views Restaurant, which features local and international cuisine and garden views.

Does Mountain Heritage Hotel have a spa?

There are no spa services available at this hotel.

How close is Mountain Heritage Hotel to downtown Katoomba?

Mountain Heritage Hotel is 0.2 mi away from Katoomba.

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1009 reviews
Rating 8 - Good. 337 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 11 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located in a beautiful area. Dinner in the restaurant was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big clean and spacious. We loved the spa bath tub in the room which was perfect after a long hike.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

QING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An absolute gem. We only spent a night and would love to have stayed longer. Beautifully kept building and gardens. Our room was seperate from the main building with superb views. The staff were welcoming, professional and friendly. A delicious breakfast, also catering for my son with allergies. We will definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful spot for a getaway. We loved the new menu in the restaurant. We shall definitely be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderfull
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm
Stayed 3 nights in Apr 2025

8/10 Good

Kellie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building was beautiful and well maintained. Reception staff were amazing. Room was clean and comfortable. Restaurant was a bit disappointing. Very expensive and the older waiter was very rude and the food was either undercooked or overcooked. Would stay there again but would probably not eat at the restaurant again.
Stayed 1 night in Apr 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful, courteous staff. Excellent dinner at the restaurant. Plenty of parking place and great view from the room. Will go back for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

John, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to base your Blue Mountain excursions from. Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The property in many aspects is looking tired; exterior paintwork. The carpets need a good shampoo; just to remove normal wear and tear traffic dirt. Cleaning was generally good but more attention is needed to cleaning into fittings e.g. toilet cystern buttons were clean but the surrounds had small amounts of dirt around them, which would have been easily removed with attention. Still enjoyed our stay there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole, Menzies Creek

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Kang

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and the room have a good view. Property is within walkable distance to Katoomba.
Stayed 2 nights in Feb 2025

6/10 Okay

Annette

Traveled with partner
Liked: Cleanliness, staff & service
The bed was comfortable. Bathroom small but ok. Bedroom furniture is old and has had a few knocks and scrapes. The breakfast was included in our rate and ok but no fresh fruit so had to pay extra for that. Housekeeping on day one not great as no coffee pods for coffee machine, glasses not cleared and towels not changed. Second day was better. Food in restaurant in the evening was nice and service very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Loyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Francis

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

. Been there before and will go again

A lovely old-world hotel with magnificent views from the lounge and restaurant. Rooms are elegant and spacious. The restaurant was top notch. Been there before and will go again.
Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay and wonderful piano player at the bar
Stayed 3 nights in Feb 2025

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
We did have an issue upon check in however this was rectified quickly and the young lady at reception was very help. Situated only a 5 minute easy walk to the centre of town made this accommodation very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhala, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025