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W Suzhou

5.0 star property
5-star luxury hotel near Suzhou Center, connected to a shopping center

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Photo gallery for W Suzhou

49-inch LED TV with cable channels, TV, pay movies
Premium bedding, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Indoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021
  • Suzhou Center
    ‪8 min walk‬
  • Jinji Lake
  • Suzhou International Expo Center
    ‪6 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

View all photos for Sensational Queen Room, 2 Double Beds, Suzhou Center View

Sensational Queen Room, 2 Double Beds, Suzhou Center View | Premium bedding, down comforters, minibar, in-room safe

Sensational Queen Room, 2 Double Beds, Suzhou Center View

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sensational King Room, 1 King Bed, Suzhou Center View

Premium bedding, down comforters, minibar, in-room safe

Sensational King Room, 1 King Bed, Suzhou Center View

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Lake View

Fantastic Suite, 1 Bedroom, Lake View | Lake view

Fantastic Suite, 1 Bedroom, Lake View

  • 1216 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

Premium bedding, down comforters, minibar, in-room safe

Mega King Room, 1 King Bed, High Floor Lake View

  • 560 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Lake View

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 Bedroom, Lake View

  • 1033 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, 1 Bedroom, High Floor Lake View

Marvelous Suite, 1 Bedroom, High Floor Lake View | Premium bedding, down comforters, minibar, in-room safe

Marvelous Suite, 1 Bedroom, High Floor Lake View

  • 1216 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

Cool Corner Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe

Cool Corner Suite, 1 Bedroom, Lake View

  • 1033 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

City view

Spectacular Queen Room, 2 Double Beds, High Floor City View

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

Spectacular King Room, 1 King Bed, High Floor City View | Premium bedding, down comforters, minibar, in-room safe

Spectacular King Room, 1 King Bed, High Floor City View

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Queen Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful Queen Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful King Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful King Room, 1 King Bed, City View

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous King Room, 1 King Bed, Lake View

Fabulous King Room, 1 King Bed, Lake View | Premium bedding, down comforters, minibar, in-room safe

Fabulous King Room, 1 King Bed, Lake View

  • 560 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

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Four Seasons Hotel Suzhou

Suzhou Industrial Park
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  • Spa
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4.8 out of 5, Exceptional, 21 reviews
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The price is $337
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Total includes taxes and fees
Four Seasons Hotel Suzhou

About the neighborhood

Suzhou

Suzhou Industrial Park stay.Within a 15-minute walk of this Suzhou Industrial Park hotel, you'll find Suzhou Center and Jinji Lake. Suzhou Culture and Arts Center and Suzhou International Expo Center are also within 3 miles (5 km).

What's nearby

  • Suzhou Center - 8 min walk - 0.5 miles
  • Suzhou International Expo Center - 6 min drive - 3.6 miles
  • Humble Administrator's Garden - 6 min drive - 3.6 miles
  • Suzhou Culture and Arts Center - 6 min drive - 3.5 miles
  • Suzhou Museum - 7 min drive - 3.6 miles

Getting around

  • Dongfangzhimen Station - 6 min walk
  • Suzhou Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 75 min drive

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪巴黎贝甜星海广场店 - ‬3 min walk
  • ‪国际大厦 - ‬3 min walk
  • ‪苏州钻石健身俱乐部 - ‬2 min walk
  • ‪迪欧咖啡 - ‬2 min walk

About this property

W Suzhou

5-star luxury hotel near Suzhou Center, connected to a shopping center
W Suzhou offers its guests an indoor pool, a 24-hour health club, and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8751 square feet (813 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury W Suzhou.

This 5-star Suzhou hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 8751 sq ft of conference space
  • 813 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, Japanese, Korean

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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 156 reviews
$108 nightly
The price is $114
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Indoor pool
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

How close is W Suzhou to the airport?

W Suzhou is 27.3 mi (46-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at W Suzhou?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at W Suzhou on Jul 6, 2025 start from $131.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does W Suzhou have an airport shuttle?

Airport shuttle services are not available at W Suzhou.

Does W Suzhou offer free breakfast?

Free breakfast isn’t provided at W Suzhou, but buffet breakfast is offered for a fee of CNY 198 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at W Suzhou?

No, there is no casino at this hotel.

What time is check-in at W Suzhou?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at W Suzhou?

Free parking is not available at this hotel.

Does W Suzhou have a pool?

W Suzhou features an indoor pool.

Does W Suzhou have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine, al fresco dining, and light fare.

Does W Suzhou have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, aromatherapy, and facials.

How close is W Suzhou to downtown Suzhou?

W Suzhou is 0.1 mi away from Caojiatian.

W Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 97 reviews
Rating 8 - Good. 19 out of 97 reviews
Rating 6 - Okay. 11 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities
Conveyance of the location
Stayed 1 night in Feb 2025

10/10 Excellent

Tao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Amilia

Stayed 2 nights in Sep 2024

8/10 Good

Haijuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Stayed 2 nights in May 2024

8/10 Good

Ran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Stayed 1 night in Nov 2023

10/10 Excellent

Xiaochen

Stayed 1 night in Aug 2023

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Stayed 2 nights in Jun 2023

8/10 Good

Dashan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.

10/10 Excellent

Chloe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Stayed 2 nights in Apr 2021

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Love my stay. It was perfect. Super comfortable and clean.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Stayed 2 nights in Nov 2020

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CP值很高

Very good location and very nice service
Stayed 1 night in Jul 2020

10/10 Excellent

Yizhou

Stayed 2 nights in May 2020

10/10 Excellent

sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

As usual very good
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kyungmin

Stayed 1 night in Dec 2019

10/10 Excellent

NEBruno, From Boston loved Suzhou

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Stayed 3 nights in Dec 2019

6/10 Okay

Kin Wah Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A stupid actress

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Stayed 3 nights in Aug 2019

8/10 Good

Joe, Shanghai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Management is very good. Service still needs to be improved.
Stayed 2 nights in Aug 2019

10/10 Excellent

Zhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Smell is bad and services are not good

Stayed 2 nights in May 2019