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Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property
3-star hotel in Wuzhong, connected to the convention center

Choose dates to view prices

Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

Relax in our spacious lobby with a central seating area, curved sofa, and comfortable chairs.
Enjoy a refreshing dip in the pool surrounded by a deck and a thatched roof structure.
Stroll through the serene outdoor space, surrounded by lush greenery and a shaded gazebo.
Explore the playground area with a climbing net, slides, and a bench, set amidst a lush artificial turf surface and shaded by a large canopy.
Experience the sleek, modern design of Novotel's exterior, featuring a prominent sign and well-lit entrance.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

Map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
  • Shantang Street
    ‪23 min drive‬
  • Suzhou Museum
    ‪24 min drive‬
  • Humble Administrator's Garden
    ‪25 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪33 min drive‬

Room options

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Relax in a spacious room with a large bed, separate seating area, and desk.

Deluxe Twin Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Relax in a spacious bathroom with a bathtub, vanity, and glass shower enclosure.

Deluxe Room, 1 King Bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Relax in a spacious room with a large bed, separate seating area, and desk.

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Relax in a spacious bathroom with a bathtub, vanity, and glass shower enclosure.

Deluxe King Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Relax in a comfortable room with a bed, flat-screen TV, and seating area.

Deluxe Suite, 1 King Bed

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and a desk with a kettle and lamp.

Superior Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Features a large mirror, two sinks, and a wooden bench in a sleek, well-lit space.

Executive Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Enjoy a comfortable stay in this well-appointed room featuring a flat-screen TV, desk area, and a large window with sheer curtains.

Superior Suite, 1 Queen Bed with Sofa bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Suzhou

Wuzhong stay.Stay at this Wuzhong hotel and you'll be 4.8 mi (7.8 km) from Gusong Garden.

What's nearby

  • Shantang Street - 23 min drive - 14.2 miles
  • Pingjiang Road - 23 min drive - 14.6 miles
  • Suzhou Museum - 24 min drive - 15.3 miles
  • Humble Administrator's Garden - 25 min drive - 15.5 miles
  • Jinji Lake - 25 min drive - 22.0 miles

Getting around

  • Huadun Station - 7 min drive
  • Suzhou New District Railway Tram Stop - 34 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • ‪圣西餐厅 - ‬5 min drive
  • ‪红歌坊歌城 - ‬6 min drive
  • ‪金太湖农家乐 - ‬5 min drive
  • ‪丰润园生态农庄 - ‬5 min drive
  • ‪重庆人家 - ‬6 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

3-star hotel in Wuzhong, connected to the convention center
Novotel Suzhou Tai Lake Santeh Hotel offers its guests hot springs and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5920 square feet (550 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Suzhou Tai Lake Santeh Hotel. Self parking is free.

  • 169 guestrooms or units
  • Meeting rooms
  • 5920 sq ft of conference space
  • 550 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • Dining venue
Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

There are 15 hot springs open between 2:30 PM and 10:00 PM.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Hot springs access available from 2:30 PM to 10:00 PM.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

How close is Novotel Suzhou Tai Lake Santeh Hotel to the airport?

Novotel Suzhou Tai Lake Santeh Hotel is 28.1 mi (42-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

Does Novotel Suzhou Tai Lake Santeh Hotel have an airport shuttle?

Airport shuttle services are not available at Novotel Suzhou Tai Lake Santeh Hotel.

Does Novotel Suzhou Tai Lake Santeh Hotel offer free breakfast?

Free breakfast isn’t provided at Novotel Suzhou Tai Lake Santeh Hotel, but buffet breakfast is offered for a fee of CNY 128 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Novotel Suzhou Tai Lake Santeh Hotel?

No, there is no casino at this hotel.

What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Novotel Suzhou Tai Lake Santeh Hotel?

This hotel offers free self parking.

Does Novotel Suzhou Tai Lake Santeh Hotel have a pool?

Novotel Suzhou Tai Lake Santeh Hotel does not have a pool.

Does Novotel Suzhou Tai Lake Santeh Hotel have a restaurant?

Novotel Suzhou Tai Lake Santeh Hotel is home to Food Square, which features international cuisine.

Does Novotel Suzhou Tai Lake Santeh Hotel have a spa?

There are no spa services available at this hotel.

How close is Novotel Suzhou Tai Lake Santeh Hotel to downtown Suzhou?

Novotel Suzhou Tai Lake Santeh Hotel is 0.5 mi away from Masheli.

Novotel Suzhou Tai Lake Santeh Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Seung Wook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021