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Novotel Suzhou Tai Lake Santeh Hotel

Property class: 3
3-star hotel in Wuzhong, connected to the convention center

Choose dates to view prices

Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

A traditional Japanese-style building with a wooden exterior and sliding doors.
A hotel room with a bed, bedside lamps, a flat-screen TV, a desk with a chair, and a window with curtains.
A nighttime view of a resort with illuminated pathways, wooden structures, and a large building in the background.
A large, illuminated hotel with a reflective pool in front.
A buffet setup with multiple serving stations, overhead lighting, and a marble backsplash.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
  • Place, Lake Tai
    ‪2 min drive‬
  • Place, Qionglongshan Dongwu National Forest Park
    ‪9 min drive‬
  • Place, Gusong Garden
    ‪10 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, a wardrobe, and a TV.

Deluxe Room, 1 King Bed

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe King Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a shower, a vanity, and a TV.

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Twin Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a bed, a TV, a desk, and a view of an outdoor area.

Deluxe Suite, 1 King Bed

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a desk, a coffee maker, a TV, and a bathroom visible through a glass door.

Superior Room, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Executive Room, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, bedside tables, and wall-mounted lighting.

Superior Suite, 1 Queen Bed with Sofa bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior Suite, 1 King Bed

A hotel room with a large bed, a TV, a wooden headboard, and a view through a large window.

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sitting area with a desk, a bathtub, and a wardrobe with hanging clothes.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sitting area with a desk, a bathtub, and a wardrobe with hanging clothes.

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a sitting area with a desk, a bathtub, and a wardrobe.

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, bedside table, lamp, TV, and curtains.

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Suzhou

Wuzhong stay.Stay at this Wuzhong hotel and you'll be 4.8 mi (7.8 km) from Gusong Garden.

What's nearby

  • Lake Tai - 2 min drive - 1.0 mile
  • Qionglongshan Dongwu National Forest Park - 9 min drive - 8.0 miles
  • Gusong Garden - 10 min drive - 6.0 miles
  • Soody Candy Land - 15 min drive - 9.6 miles
  • Suzhou Taihu Yuyangshan Scenic Area - 16 min drive - 11.0 miles

Getting around

  • Huadun Station - 7 min drive
  • Suzhou New District Railway Tram Stop - 34 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min drive
  • ‪俞家面馆 - ‬7 min drive
  • ‪花季咖啡 - ‬11 min drive
  • ‪西山人家（木渎店） - ‬10 min drive
  • ‪Starbucks - ‬9 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

3-star hotel in Wuzhong, connected to the convention center
Novotel Suzhou Tai Lake Santeh Hotel offers its guests hot springs and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5920 square feet (550 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Suzhou Tai Lake Santeh Hotel. Self parking is free.

  • 169 guestrooms or units
  • Meeting rooms
  • 5920 sq ft of conference space
  • 550 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • Dining venue
Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

There are 15 hot springs open between 2:30 PM and 10:00 PM.

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Hot springs access available from 2:30 PM to 10:00 PM.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

How close is Novotel Suzhou Tai Lake Santeh Hotel to the airport?

Novotel Suzhou Tai Lake Santeh Hotel is 28.1 mi (42-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Suzhou Tai Lake Santeh Hotel?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Novotel Suzhou Tai Lake Santeh Hotel on Oct 2, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Suzhou Tai Lake Santeh Hotel have an airport shuttle?

Airport shuttle services are not available at Novotel Suzhou Tai Lake Santeh Hotel.

Does Novotel Suzhou Tai Lake Santeh Hotel offer free breakfast?

Free breakfast isn’t provided at Novotel Suzhou Tai Lake Santeh Hotel, but buffet breakfast is offered for a fee of CNY 128 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Novotel Suzhou Tai Lake Santeh Hotel?

No, there is no casino at this hotel.

What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Novotel Suzhou Tai Lake Santeh Hotel?

This hotel offers free self parking.

Does Novotel Suzhou Tai Lake Santeh Hotel have a pool?

Novotel Suzhou Tai Lake Santeh Hotel does not have a pool.

Does Novotel Suzhou Tai Lake Santeh Hotel have a restaurant?

Novotel Suzhou Tai Lake Santeh Hotel is home to Food Square, which features international cuisine.

Does Novotel Suzhou Tai Lake Santeh Hotel have a spa?

There are no spa services available at this hotel.

How close is Novotel Suzhou Tai Lake Santeh Hotel to downtown Suzhou?

Novotel Suzhou Tai Lake Santeh Hotel is 8.6 mi away from Suzhou.

Novotel Suzhou Tai Lake Santeh Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021