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Hotel Description

4.5-star luxury hotel near Tunjungan Plaza

Central Surabaya getaway

You'll find Tunjungan Plaza and Surabaya Plaza Shopping Mall within a 15-minute walk of this Surabaya hotel. Grand City Surabaya and Surabaya Zoo are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, business center, and airport shuttle. Enjoy the health club and perks like free valet parking and free WiFi.

Free WiFi, LCD TVs

Featuring conveniences like washers/dryers and coffee/tea makers, the 292 guestrooms also offer free WiFi and LCD TVs with satellite channels. 24-hour room service, minibars, and premium bedding are also available.

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$35* Per night/room May 20 - May 21

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wyndham Surabaya City Centre offers its guests an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. There are 9 meeting rooms available. The luxury Wyndham Surabaya City Centre also features spa services, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free. This 4.5-star Surabaya hotel is smoke free.

  • 292 guestrooms or units
  • 26 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Surabaya (SUB-Juanda) (18.4 km / 11.4 mi)
  • Train station: Surabaya Pasar Turi Station (3.1 km / 1.9 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Wyndham Surabaya City Centre offers 292 air-conditioned accommodations with washers/dryers and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Washer and dryer
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Wyndham Surabaya City Centre has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 363000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 295000 per vehicle (one way)
  • Rollaway bed fee: IDR 363000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Surabaya City Centre Hotel
  • Hotel Wyndham Surabaya City Centre Surabaya
  • Surabaya Wyndham Surabaya City Centre Hotel
  • Hotel Wyndham Surabaya City Centre
  • Wyndham Surabaya City Centre Surabaya
  • Pullman Surabaya City Centre
  • Wyndham Hotel
  • Wyndham
  • Wyndham Surabaya City Centre
  • Wyndham Surabaya City Surabaya
  • Wyndham Surabaya City Centre Hotel
  • Wyndham Surabaya City Centre Surabaya
  • Wyndham Surabaya City Centre Hotel Surabaya

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.