6/10 Aceptable
Angela
Viaje familiar
30 nov. 2025
Le gustó: Servicio y personal
No le gustó: Limpieza
They have been remodeling. When I went in May they were working on the rooms upstairs and the room was not that great and I left a review and someone did get in contact with me regarding that. So I reserved a room again thinking it would be better. The room was clean but the upgrade to the rooms were not good. The room seemed to dark, there is no longer a reading lamp, the bathroom had no hooks to hang clothes or towels from, there was no place to sit clean clothes to change into after shower. There was not enough counter space to put toiletries and the counter had a piece of wood torn off and there were large wood splinters sticking out. Also upon arrival and the next day the floors were filthy. I understand there is going to be some dirt but this was late at night when we got there and no one working on anything at that hour. The next day the floors were still a filthy mess. There was no reason the areas couldn’t have been cleaned up when the workers were finished for the day. I have stayed at this hotel every time I have come to Sumter but I don’t think I will book there anymore. The last few times the hotel has declined. The staff were all accommodating though and pleasant.
Angela
Se hospedó 3 noches en noviembre de 2025