8/10 Good
Ben S.
Dec 9, 2022
Liked: Cleanliness
Theatre weekend
The property was fine. 11 of us stayed for two nights so that we could meet up and see an RSC show. We had everything we needed and it was just a short drive into Stratford upon Avon.
My only two negatives were the amount of paperwork I was sent prior to our arrival and an inflexibility over check in time.
The 7 emails containing information, instructions and forms to fill in could easily be consolidated into one document of instructions to be left at the property and one form to fill in rather than all the emails and attachments with wild colours and font sizes. There was no lack of communication, it was just rather full-on and I found that a bit stressful when we were staying for less than 48 hours.
We were asked to check in at 2.30 on Friday and since we were all working that was not easy. I asked for a later check in and it was made clear that would not be convenient. In the end my niece took time off work to get there by 3.00, but to be honest I've never experienced this before - normally there's just a key safe and instructions which is much easier and means you can turn up when it suits you.
Anyway, the weekend was good and the property was nice, clean and suited us all very well. The people I met at check out were charming and I really would recommend this accomodation - especially if they can streamline their paperwork! :)
Ben S.
Stayed 2 nights in Nov 2022