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Mercure Stratford-upon-Avon Shakespeare Hotel

Property class: 4
4-star hotel perfect for exploring Stratford-upon-Avon

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Photo gallery for Mercure Stratford-upon-Avon Shakespeare Hotel

Lounge
Classic Twin Room, 1 Double Bed
Interior entrance
Meeting facility
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Chapel Street, Stratford-upon-Avon, England, CV37 6ER
  • Place, Royal Shakespeare Theatre
    ‪4 min walk‬
  • Place, Swan Theatre
    ‪4 min walk‬
  • Place, Shakespeare's Birthplace
    ‪7 min walk‬
  • Airport, Birmingham (BHX)
    ‪38 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding available, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Privilege, Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed | Hypo-allergenic bedding available, minibar, in-room safe, desk

Classic Twin Room, 1 Double Bed

8.4 out of 10
Very good
(22 reviews)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Stratford-upon-Avon

City center retreat .With a stay at this Stratford-upon-Avon City Centre hotel, you'll be steps from Shakespeare’s Schoolroom & Guildhall and Nash's House. New Place and The Old Bank are also within half a mile (1 km).

What's nearby

  • Royal Shakespeare Theatre - 4 min walk - 0.3 miles
  • Swan Theatre - 4 min walk - 0.3 miles
  • The River Avon Trail - 6 min walk - 0.4 miles
  • Shakespeare's Birthplace - 7 min walk - 0.4 miles
  • Stratford-upon-Avon College - 9 min walk - 0.5 miles

Getting around

  • Stratford-Upon-Avon Station - 11 min walk
  • Birmingham Airport (BHX) - 32 min drive

Restaurants

  • ‪Dirty Duck - ‬4 min walk
  • ‪Rooftop Restaurant - ‬4 min walk
  • ‪The Vintner - ‬2 min walk
  • ‪The Garrick Inn - ‬2 min walk
  • ‪All Bar One - ‬3 min walk

About this property

Mercure Stratford-upon-Avon Shakespeare Hotel

4-star hotel perfect for exploring Stratford-upon-Avon
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Mercure Stratford-upon-Avon Shakespeare Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Stratford-upon-Avon hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1764
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Mercure Stratford-upon-Avon Shakespeare Hotel offers 78 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Reception
The Swans Nest Hotel
Stratford-upon-Avon City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
$74 nightly
The price is $89
Sep 27 - Sep 28
Total with taxes and fees
The Swans Nest Hotel

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 1 2024 to October 1 2025 (dates subject to change).
This property will be closed from November 1 2023 to May 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Stratford-upon-Avon

Mercure Shakespeare

Mercure Shakespeare Hotel

Mercure Shakespeare Hotel Stratford-upon-Avon

Mercure Shakespeare Stratford-upon-Avon

Mercure Stratford-upon-Avon Hotel

Mercure Stratford-upon-Avon Shakespeare

Mercure Stratford-upon-Avon Shakespeare Hotel

Shakespeare Hotel

Shakespeare Mercure

Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

Frequently asked questions

How close is Mercure Stratford-upon-Avon Shakespeare Hotel to the airport?

Mercure Stratford-upon-Avon Shakespeare Hotel is 27.3 mi (32-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

Does Mercure Stratford-upon-Avon Shakespeare Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Stratford-upon-Avon Shakespeare Hotel.

Does Mercure Stratford-upon-Avon Shakespeare Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Stratford-upon-Avon Shakespeare Hotel, but English breakfast is offered for a fee of GBP 16 per person.

Is there a casino at Mercure Stratford-upon-Avon Shakespeare Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Stratford-upon-Avon Shakespeare Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Stratford-upon-Avon Shakespeare Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 15 per night.

Does Mercure Stratford-upon-Avon Shakespeare Hotel have a pool?

Mercure Stratford-upon-Avon Shakespeare Hotel does not have a pool.

Does Mercure Stratford-upon-Avon Shakespeare Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Stratford-upon-Avon Shakespeare Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Stratford-upon-Avon Shakespeare Hotel to downtown Stratford-upon-Avon?

Mercure Stratford-upon-Avon Shakespeare Hotel is 0.2 mi away from Stratford-upon-Avon.

Mercure Stratford-upon-Avon Shakespeare Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointing

Room was large and clean, bed comfortable. Lots of glasses and room service trays in all the corridors. Hotel desperately needs refurbishing, no atmosphere or style to the place. Shame as a waste of a potentially beautiful building
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive for the condition of the hotel.

We didn’t know until we arrived the hotel is closing down for a refurbishment and has been bought out. Our bathroom was dangerous. Shower was literally coming away from the wall toilet flush didn’t work every time. Bedroom dirty. We don’t mind tired as long as things work and are clean.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning old building & comfy stay

Really enjoyed our little overnighter here. Absolutely stunning building. Nice size room with high ceiling in gorgeous Tudor style. Bed comfy nice bedding. Read some bad reviews but was pleasantly surprised. Yes the carpet is a little old and the chair by the window but it’s all part of the charm. Large modern bathroom. Only negative was a little dust on the windowsills nothing to ruin a lovely comfy night sleep and lovely staff at check in too
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly. Room comfortable. The hotel is about to close for refurbishment- and it is looking pretty tired right now. Very conveniently situated for the theatre.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Miss Emma

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't stay again

The location is good but the hotel is very shabby and dirty. Our hotel room had black mould and the bath taps weren't working properly. We also didn't have any heating and there were no car parking spaces.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities

Sub standard hotel with good location

The hotel boasts a fantastic location, but regrettably falls short of expectations given its price point. Contrary to the enticing images displayed, there was a notable absence of afternoon tea options, with the caveat that such bookings must be made in advance via an external platform, such as Groupon. Furthermore, the car park operates on a first-come, first-served basis, with an additional inconvenience of no staff available at the front desk upon my arrival, resulting in a lengthy 30-minute wait just to check-in. Much better hotels on the vicinity!!!
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Noreen

Liked: Cleanliness, staff & service, room comfort
Fantastic location.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel with a real sense of place. I loved the fact that the rooms were named after Shakespeare characters. The hotel was old but with all the modern conveniences (a lift, ensuite facilities).
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed property ideally situated in centre of Stratford. Breakfast was very generous with good choice of cerals and cooked items. Staff were friendly, approachable and efficient.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Kee Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its actually 3 houses joined as 1. Ask for the rooms on the life/car park side for newer rooms with level floorings. Ask for the older side if you like to stay in a Tudor house.
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Joanna

Old building so expected it to not have all mod cons, but room was a little shabby and could do with updating.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay with an easy walk to the Royal Shakespeare Theatre and the waterfront. The room was quaint and comfortable with a large bathroom and great shower (inside a tub). The breakfast was a typical UK affair with a variety of breads, jams, fruit and hot foods served in a common room with close-together tables. The front rooms have low-beamed ceilings and lots of ambience.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely disappointing

This hotel is desperately in need of updating. The first room we were offered had ripped net curtains, casement windows that would not close properly with no secondary glazing and was located in a separate block across the car park from the main hotel. The outside door to this block was open when we arrived and windows into the corridor were wide open - security was clearly not a priority. I wasn't comfortable staying in this room and the receptionist gave us unlabelled keys to another room in the main hotel. On opening the door to this room, I was extremely surprised to find that it was already occupied by another guest. We were offered another room, back on the second floor of the other block and had to accept this room as there were literally no other hotel rooms available in Stratford that night (and believe me, I looked). The sheets and duvet were clean, and that is the only positive thing I can say about it. Furniture covers were stained, walls were dirty, there were gaps between the wall and window frames, the spaces between the window and secondary glazing were filthy with dead insects, the soap and shower gel dispensers were empty. Bedside lamps did not work, bedside drawer would not stay closed. Parking was very limited on site. We left before breakfast. The receptionist we dealt with was not rude, but nor was she helpful or particularly polite. Overall very far from what we expected from a branded 4 star hotel.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old Hotel...Great Location!
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Valerie

Disliked: Property conditions & facilities, room comfort

Long in the tooth

Water temperature in shower went from scalding hot to ice cold. No way to get consistent temperature. AirCon was terribly inefficient and didn’t work consistently. Our room number and room was virtually unfindable as no directional signage had our room number. Overall a very poor experience for the price we paid.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Victoria

Liked: Staff & service
Great location and good parking. We were upgraded to a suite so loved our room. Breakfast was pleasant and staff were helpful
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not ready, check in was over an hour late and not to the room we’d booked. The hotel bar did not open first nor last. The whole place was terribly understaffed, room carpet was dirty and stained. The headboard was dirty and stained and the tv remote batteries were flat.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure in Stratford is an old building.This is not a 5 star resort.I say this as a positive statement.The world needs both.I love the vintage nature of The Mercure.It's a a perfect reprasentative of Stratford as a whole-English,old, Beautiful and magical.I love the old beams,not a single right angle to be found.Wonderful sitting spaces,and a short walk to the beautiful park with canals.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Martyn

Disliked: Amenities, property conditions & facilities
We stayed here 18years ago and have amazing memories of that stay. Unfortunately, it seems little money has been spent on the hotel for along time. Tape covered gaps in the carpet, carpet is frayed and full of stains, a once vibrant lounge area was empty with no atmosphere before the theatre. Tv in room was old with awful internet signal and a dirty faded remote. Bathroom full of old staining and suite that has seen better days. What was once an amazing venue to stay has become a dated tired shell of its self and to be honest made us quite sad
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay for the weekend would recommend it The staff are really helpful and polite.would stay here again
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated centrally such a beautiful town marvellous building
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Dianne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
in the center of the town
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Interesting historical property. Could do with a bit of tlc but excellent location. Issue with the towel rail being too close to the toilet as i burnt my arm on it.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Antony

Liked: Cleanliness, staff & service, room comfort

Short break

Fab place to visit. Plenty of lovely eateries and easy to get around
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Valda

Liked: Staff & service, room comfort
Friendly, helpful staff. Rooms quite small and could do with a little TLC. Beds really comfortable. Location perfect for everything. Breakfast had very good selection. Overall a good choice for a 2 night stay.
Stayed 2 nights in Aug 2023

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