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Borough Arms Hotel

3.0 star property
3-star hotel near New Vic Theatre

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Photo gallery for Borough Arms Hotel

Street view
Banquet hall
Breakfast, lunch, dinner served; British cuisine
Deluxe Suite | Iron/ironing board, free WiFi, bed sheets
Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX
  • Place, Royal Stoke University Hospital
    ‪4 min drive‬
  • Place, Waterworld
    ‪4 min drive‬
  • Place, Regent Theatre
    ‪6 min drive‬
  • Airport, Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Newcastle-Under-Lyme

In Newcastle-Under-Lyme .You'll find New Vic Theatre and Royal Stoke University Hospital within 3 miles (5 km) of this hotel. Waterworld and The Potteries Museum and Art Gallery are also within 3 miles (5 km).

What's nearby

  • Royal Stoke University Hospital - 4 min drive - 2.1 miles
  • Waterworld - 4 min drive - 1.9 miles
  • Regent Theatre - 6 min drive - 2.7 miles
  • Victoria Hall - 6 min drive - 2.7 miles
  • Trentham Gardens - 9 min drive - 4.9 miles

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪The Wulstan - ‬19 min walk
  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪The Shed Cafe Bar - ‬3 min drive
  • ‪The Crossways - ‬2 min drive
  • ‪Subway - ‬5 min walk

About this property

Borough Arms Hotel

3-star hotel near New Vic Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Borough Arms Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Newcastle-Under-Lyme hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1783
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • Dining venue
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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The price is $80
Nov 2 - Nov 3
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, Barclaycard, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

How close is Borough Arms Hotel to the airport?

Borough Arms Hotel is 35.4 mi (37-min drive) away from the Manchester Airport (MAN) airport, the closest popular airport to the property.

How much does it cost to stay at Borough Arms Hotel?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Borough Arms Hotel on Nov 1, 2025 start from $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Borough Arms Hotel have an airport shuttle?

Airport shuttle services are not available at Borough Arms Hotel.

Does Borough Arms Hotel offer free breakfast?

Free breakfast isn’t provided at Borough Arms Hotel, but full breakfast is offered for a fee of GBP 9.50 for adults and GBP 6.95 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Borough Arms Hotel?

No, there is no casino at this hotel.

What time is check-in at Borough Arms Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Early check-in costs GBP 10.00 (subject to availability).

Is there free parking at Borough Arms Hotel?

This hotel offers free self parking.

Does Borough Arms Hotel have a pool?

Borough Arms Hotel does not have a pool.

Does Borough Arms Hotel have a restaurant?

Borough Arms Hotel is home to Ostler Restaurant, which features British cuisine.

Does Borough Arms Hotel have a spa?

There are no spa services available at this hotel.

How close is Borough Arms Hotel to downtown Newcastle-Under-Lyme?

Borough Arms Hotel is 2.8 mi away from Newcastle-Under-Lyme.

Borough Arms Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 264 reviews
Rating 8 - Good. 94 out of 264 reviews
Rating 6 - Okay. 61 out of 264 reviews
Rating 4 - Poor. 24 out of 264 reviews
Rating 2 - Terrible. 10 out of 264 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back again, all good

My 2nd or 3rd stay, and happy to stay again, good value, great helpful staff.. No complaints at all 👍☺️
Stayed 1 night in Jun 2025

8/10 Good

PETER MARK

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back again!

Second time here, friendly helpful staff..
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eiryth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel very much. It was warm and welcoming and the staff were friendly and very helpful if you needed anything. The breakfast was amazing, fresh and cooked to perfection. The bar meals were very good to and all reasonably priced. I would most definitely stay here again as it felt like one big happy and homely place to stay. Would recommend it to all friends and family.
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Staff great. Rooms basic but clean. Good breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. Will always use when in this area. Accomodation and staff are brilliant.
Stayed 1 night in May 2025

8/10 Good

Ian, Bolton

Business traveler
Liked: Cleanliness
Very friendly staff. Comfortable room.
Stayed 1 night in May 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Peter

Stayed 2 nights in Apr 2025

4/10 Poor

Ian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poor cleanliness

Room quality was poor, stains on the carpet, chair and desk. The bathroom wasn’t cleaned well. The bedding appeared clean but there was stains on the base of the bed. Wouldn’t recommend staying here unless there is nowhere else available.
Stayed 1 night in May 2025

8/10 Good

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having always use Premier Inns, we decided their prices had gone to high, so we thought we would try smaller hotels & weren’t we pleased we did. This was a very pleasant break in a 600 mile trip from Scotland
Stayed 1 night in May 2025

8/10 Good

John

Stayed 1 night in May 2025

4/10 Poor

Dani

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for the money. Great service at the restaurant. Thank you for all your help.
Stayed 1 night in Apr 2025

2/10 Terrible

Road Maintenance

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our staff had to leave the property after one night as the room was filthy. There was mould on the walls, a large stain on the mattress, dirt and hair on the carpet and a very stale, mouldy smell in the room. The hotel refused to give us a refund. We definitely won't be staying here again and wouldn't recommend staying to anyone.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building itself is old and as a result has a lot of charm, I needed somewhere to stay close to stoke hospital but didn’t want to break the bank, this hotel didn’t, the staff were all friendly bed was clean and comfy, I will say take toiletries though as the ‘complimentary’ ones consisted of 2 small soaps. Breakfast was lovely and worth the extra expense
Stayed 1 night in Mar 2025

4/10 Poor

Linda

Traveled with family
Disliked: Cleanliness, amenities
Disappointed as thought it was a 3 star hotel. The receptionist was very friendly. We came back from the venue just before 10pm and the man on reception said the bar was closing in 10 mins , so we left. The room was very disappointing. Very tired, no glasses in bathroom , no shampoo or shower jel and no hairdryer. The bath was chipped and discoloured on the base. The slip proof bathroom floor was coming away from the walls and the walls were that thin, you could hear your neighbours as if they were in the same room. The pillows badly needed replacing as very flat and crumpled. The brown blanket throw was very old . I must say the bedding was clean and the bed was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Carole

We stayed over attending a wedding . The room was comfortable snd clean . The staff twere pleasant thoughtful and nothing was too much trouble . The food was excellent , although it was a wedding breakfast. The only grouse was the tea bags . We are Pg tips and it was Tetleys , so bring your own if you like a good brew ..
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Gwenfair

Liked: Staff & service
Did not like staying in the annexe
Stayed 1 night in Feb 2025

8/10 Good

Alenda Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Feb 2025