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Novotel Stevenage

Property class: 4
4-star hotel near Knebworth House

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Photo gallery for Novotel Stevenage

Room
Garden
Room
Banquet hall
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Knebworth Park, Stevenage, England, SG1 2AX
  • Place, Knebworth Country Park
    ‪1 min walk‬
  • Place, Knebworth House
    ‪4 min drive‬
  • Place, Warner Bros. Studio Tour London
    ‪46 min drive‬
  • Airport, London (LTN-Luton)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

A hotel room with two beds, a red toy, a framed artwork, and a window with curtains.

Superior Room, 1 Queen Bed with Sofa bed (Premium)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed (Premium)

A hotel room with a large bed, a desk with a chair, a laptop, and a TV.

Superior Room, 1 Queen Bed (Premium)

8.6 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds (Premium)

A bathroom with a sink, mirror, and shower.

Superior Twin Room, 2 Twin Beds (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Stevenage

Close to airport.Within a 15-minute walk of the hotel, you'll find Knebworth Country Park and Lamex Stadium. Gordon Craig Theatre and Knebworth House are also within 2 miles (3 km).

What's nearby

  • Knebworth Country Park - 1 min walk - 0.1 miles
  • Lamex Stadium - 2 min drive - 0.8 miles
  • Gordon Craig Theatre - 3 min drive - 1.7 miles
  • Knebworth House - 4 min drive - 1.7 miles
  • Warner Bros. Studio Tour London - 46 min drive - 25.3 miles

Getting around

  • Stevenage (XVJ-Stevenage Train Station) - 3 min drive
  • Luton Airport (LTN) - 20 min drive

Restaurants

  • ‪wagamama - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Starbucks - ‬7 min walk

About this property

Novotel Stevenage

4-star hotel near Knebworth House
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4865 square feet (452 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Novotel Stevenage. The hotel can provide wedding services and tour/ticket assistance. Self parking is free.

This 4-star Stevenage hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 4865 sq ft of conference space
  • 452 sq m of conference space
  • Built in 1988
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Stevenage offers 102 accommodations with minibars and safes. Accommodations are furnished with double sofa beds. Digital television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

A modern hotel lobby with a large window offering a view of the city, a sofa set with patterned cushions, and a small round table.
Holiday Inn Stevenage by IHG
Stevenage
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 676 reviews
$83 nightly
The price is $99
Nov 8 - Nov 9
Total with taxes and fees
Holiday Inn Stevenage by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 13 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bed sheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The property is closed between December 8 and March 31.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night, plus a deposit of GBP 20.00 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10 per person
  • Fee for in-room wired internet: GBP 13.00 per 24-hour period (rates may vary)
  • Pet deposit: GBP 20.00 per night
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Stevenage
Novotel Stevenage
Stevenage Novotel
Novotel Stevenage Hotel Stevenage
Novotel Stevenage Hotel
Novotel Stevenage Hotel
Novotel Stevenage Stevenage
Novotel Stevenage Hotel Stevenage

Frequently asked questions

How close is Novotel Stevenage to the airport?

Novotel Stevenage is 15.3 mi (20-min drive) away from the Luton Airport (LTN) airport, the closest popular airport to the property.

Does Novotel Stevenage have an airport shuttle?

Airport shuttle services are not available at Novotel Stevenage.

Does Novotel Stevenage offer free breakfast?

Free breakfast isn’t provided at Novotel Stevenage, but buffet breakfast is offered for a fee of GBP 10 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Novotel Stevenage?

No, there is no casino at this hotel, but Grosvenor Casinos (20-min drive) and Genting Casino Luton (24-min drive) are nearby.

What time is check-in at Novotel Stevenage?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM.

Is there free parking at Novotel Stevenage?

This hotel offers free self parking.

Does Novotel Stevenage have a pool?

Novotel Stevenage does not have a pool.

Does Novotel Stevenage have a restaurant?

Novotel Stevenage is home to Elements, which features international cuisine and light fare.

Does Novotel Stevenage have a spa?

There are no spa services available at this hotel.

How close is Novotel Stevenage to downtown Stevenage?

Novotel Stevenage is 1.1 mi away from Stevenage.

Novotel Stevenage Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 286 out of 796 reviews
Rating 8 - Good. 305 out of 796 reviews
Rating 6 - Okay. 116 out of 796 reviews
Rating 4 - Poor. 63 out of 796 reviews
Rating 2 - Terrible. 26 out of 796 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience

Very good stay, would recommend
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice, tidy and quiet. Perfect to have a rest.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just handy to the motorway
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Room comfort

Novotel near Knebworth

Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Plenty of parking spaces when I arrived in the late afternoon. Check in went smoothly. Spacious and clean room. No room service.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Family wedding

Carpet in the room was stained and rucked up.
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough staff at breakfast
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Terrible

Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

No problems at all
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness
Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Novotel Stevenage

Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible stuff

My problem was with two stuff at check in, they were very rude,as soon as they saw me,they started laughing and giggling. I booked double bed,but they gave me 2 singles,I had to go to reception, to complain before they got they will change it and still very rude
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean hotel, let down by a few issues

Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

erg comfortabel

erg mooi ingerichte, ruime kamer, zeer goede bedden en een zitje dat ook echt goed zit. Een klein koelkastje, airco en tot mijn verbazing geen verkeerslawaai (wij zaten aan de achterzijde beneden). Moet je wel de ramen dicht houden. Vriendelijke receptie. top!
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Great location

Location was perfect! But Stay was ok - room smelt a little Smokey/dog. Could not access the room each time I had to get reception to redo card. Other guests were inconsiderate including a regally loud man in bar - banging on doors at 2am 4am 5am and exiting through alarmed exit meant my sleep was not good.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean tidy room and bathroom.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Spacious surroundings.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Below expectations regarding room, breakfast and dinner.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, staff not always the best!

This wasnt a cheap stay, we were heading to Knebworth for a gig. Contacted the hotel regarding check in time, 3pm, gates to the gig opened at 11am. On arrival to the hotel 12:30pm, we again checked if there was a chance we coukd check in, if the our room happened to be ready. Again got a very abrupt no, check in is at 3pm. I have no issues with the time, it is what it is but noticed other guest checking in. I asked one, they informed me when they adked about early checkin, they were told you had to by £25 per room. I was never given this option but also annoys me that the hotel obvious only doing it for the extra money. We found the bar and waiting staff un helpful, not providing cutlery or clearing empties. Room was very nice, spacious, clean. Breakfast was also very nice, lots of choice, constantly replenished.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stay with dog. Staff very friendly. Room great - fab shower, bed and tv.
Stayed 1 night in May 2022
Verified review

8/10 Good

Disliked: Property conditions & facilities
Awful We had to leave for the airport at 3.30am and outside was what looked like a prostitute and her pimp. It was really unpleasant walking to the car
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a good stop over point

comfy with good food.
Stayed 2 nights in Apr 2022

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