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 St. Petersburg - Clearwater •1 Room
 St. Petersburg - Clearwater • 1 Room
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New Hotel Collection Harbourside

3-star property
399 2nd St, Indian Rocks Beach, FL 1-855-201-7819
3.0 out of 5
See all 6 travelocity Reviews

"Great place for families to enjoy themselves. We have five kids and were comfortable in a two bedroom condo. Kids loved the pool and water park and it ... " More

By a verified traveler on Sun 11 Jul 2021

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Hotel Description

Family-friendly 3-star hotel with water park

Close to the beach

Within 9 miles (15 km) of this hotel, you'll find Sand Key Park and Beach Walk. Also within 9 miles (15 km) are Pier 60 Park and Clearwater Beach.

Water park, dining

A water park and a restaurant are featured at this smoke-free hotel. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Standard Room (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$139* Per night/room Jun 28 - Jun 29

Condo, 2 Bedrooms, Harbor View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Condo, 1 Bedroom (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Condo, 1 Bedroom (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Condo, 2 Bedrooms (2 Queen Beds in each room)

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

Condo, 2 Bedrooms (One King and Two Queens)

Bed Count 1 King Bed Maximum Occupancy 6 Max

New Hotel Collection Harbourside ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Hotel Collection Harbourside

Everyone (2) Family (1)
1 out of 5

Posted by on May 4, 2023

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Comment from Hotel Management

May 26, 2023 by Front Desk

Julie, we are so sorry for your poor experience. We hope you give us another chance, to bring this 1 to a 5. Thank you for staying with us.

4 out of 5
Great place for families to enjoy themselves. We have five kids and were comfortable in a two bedroom condo. Kids loved the pool and water park and it was nice to be two blocks from the beach.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 14, 2021 by FD

Great come back soon

2 out of 5
We checked and were told there was a "small hiccup" that the a/c was out in the room but they put in portable a/c. But it wasn't vented so it was blowing hot air in the room so went back and was told we were being put in their demo room but had to be out by 9am. Not worry though our next room would be available by 1pm so no room for 4 hours which ended up being until 3pm so no room for 6 hours. So let's talk about the demo room. One of the bedroom's a/c was not working maintenance came in reset it and it worked for about 10 min. and quite so no a/c in one bedroom. Maintenance also told us this room is often left unlocked so they had to remove "hobos" from the room a day before. Maintenance also removed the a/c filters due to filth but never replaced them. Also we found what appeared to be vomit on a pillow and blood on the comforter. So day two we get out of the demo room by 9am and finally at 3pm we're moved to our final room. By this time we had decided there was no hope in it getting better. We were locked out of the 2nd bedroom for a bit less than stellar a/c so we purchased box fans. They did attempt to accommodate by offering some free water park passes and some gift cards to their restaurant. Also on our final day check out is at 11am but as we were packing and getting everything ready housekeeping just walked in at 930am asking if we were ready to leave. Parking is a nightmare, pool is part of water park so can't be used without passes unless after hours from 6-8.

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 24, 2021 by FD

Sorry about the numerous issues. We had a few maintenance issues on a busy Friday and no way to mitigate. Tried our best to accommodate and not leave the guest with no options

3 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

May 27, 2021 by FD

Thanks for the review

4 out of 5
We loved that it was a unique property that was perfect for our family to relax but was still close to family friendly activities.

Posted by on Mar 10, 2021

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4 out of 5
The property was still being updated. No table or chairs to sit outside by your room. We were on the 4th floor and had to walk over to water park area for 4 of us to sit and enjoy the evening

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 15, 2021 by Nicole

Thank you for taking the time to write this review we will take all of this feedback and make sure we can improve your next stay with us!

About the New Hotel Collection Harbourside

Location 399 2nd St, Indian Rocks Beach, FL 33785

Property Features

New Hotel Collection Harbourside offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a children's pool, and a rooftop terrace are also featured at the family-friendly New Hotel Collection Harbourside. Limited free parking is available on a first-come, first-served basis. This 3-star Indian Rocks Beach hotel is smoke free.

  • 86 guestrooms or units
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

New Hotel Collection Harbourside offers 86 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers. This Indian Rocks Beach hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

New Hotel Collection Harbourside has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. The check-in location differs from the property location. To check in, go to Behind 311 1st St Suite 2 To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Behind 311 1st St Suite 2
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeHome (VRMA & VRHP).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of SafeHome (VRMA & VRHP)
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

The resort fee includes:

  • Beach access
  • Beach towels
  • Business center/computer access
  • Faxes
  • In-room coffee
  • Internet access
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 75 per day, varies per unit size
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HarbourSide Marker 33 Condo Indian Rocks Beach
  • HarbourSide Marker 33 Condo
  • HarbourSide Marker 33 Indian Rocks Beach
  • HarbourSide Marker 33
  • HarbourSide at Marker 33
  • New Collection Harbourside
  • New Hotel Collection Harbourside Hotel
  • New Hotel Collection Harbourside Indian Rocks Beach
  • New Hotel Collection Harbourside Hotel Indian Rocks Beach
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.