The second morning we lost all electricity in the Master Bedroom.
We contacted our property manager Sophia and she indicated she'd send someone to check it out. At 6 pm no one had arrived, I reached out to Sophia again. I explained that my husband uses a CPAP machine -we must have electricity in the bedroom. Plus its dangerous to walk around the bedroom in the dark. The maintenance man appeared. He never looked at the circuit breaker (it needed replacing) he just brought in a heavy duty extension cord, plugged it into an outlet in the living room and ran it across the bedroom.
I reached out to Sophia again, to let her know we still had no lights in the MBR. The man returned with a lamp - a graphic statue of a NAKED WOMAN, holding up a small lightbulb. VERY disturbing. I let Sophia know, I sent her photos of the lamp and the dangerous extension cord.
For the remainder of our stay, we were stepping over a loose extension cord and staring at a naked statue.
This was very dangerous ( the room was pitch black at night when I got up, I had to feel my way around the cord on the floor.)
Sophia indicated that we would receive some reimbursement for this, but Evolve management sent me a rude letter telling me they would not provide anything. This was particularly disturbing since it wasn't us who asked for any recompense, it was their agent who offered it to us.
Sophia was wonderful and tried to make things right but Evolve was terrible to work with.