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Hotel Description

3.5-star ski hotel with 2 spa tubs

Mountain retreat

At this Graechen hotel, you'll be within 12 miles (20 km) of Golf Club Matterhorn and 20 miles (32 km) of Matterhorn Museum.

Renovated in 2017

This smoke-free hotel features a full-service spa, 2 spa tubs, and a restaurant. Take advantage of ski passes and ski storage on site. Enjoy the a rooftop terrace and free perks like buffet breakfast and WiFi in public areas.

Family Apartment, 2 Bedrooms, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Double Room (Superior - 2 adults and 2 children)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Family Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Suite, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

About the Family Hotel & Spa Desirée

Location Dorrfplatz 462, Graechen, VS 3925

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. Family Hotel & Spa Desirée helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club and a sauna. A complete renovation of Family Hotel & Spa Desirée was completed in November 2017. This 3.5-star Graechen hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Grächen LGH Station (0.2 km / 0.1 mi)

Room Amenities

Family Hotel & Spa Desirée offers 23 accommodations with minibars and safes. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Satellite channels
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Family Hotel & Spa Desirée has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Spa Services

Alpine SPA Lodge has 1 treatment room. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Family Hotel & Spa Desirée

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club.

  • No rollaway/extra beds available
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
  • Resort fee: CHF 5.00 per person, per night

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Matterhorn Valley Desirée
  • Matterhorn Valley Desirée Graechen
  • Family & Spa Desiree Graechen
  • Matterhorn Valley Hotel Desirée Graechen
  • Family Hotel & Spa Desirée Hotel
  • Family Hotel & Spa Desirée Graechen
  • Family Hotel & Spa Desirée Hotel Graechen

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.