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"Building is kind of old, with really slow elevators, but clean and functional. Had to wait over an hour to check-in due to a cleaning staff shortage, ... " More

By a verified traveler on Thu 09 Sep 2021

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Hotel Description

3.5-star hotel near Hollywood Casino Amphitheatre

Close to airport

You'll find Hollywood Casino Amphitheatre and Hollywood Casino within 3 miles (5 km) of this hotel. Also, Centene Community Ice Center is within 3 miles (5 km) and Ameristar Casino St. Charles is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and perks like free self parking and free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 155 guestrooms also offer free WiFi and flat-screen TVs. Free wired Internet, refrigerators, and microwaves are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$97* Per night/room Oct 25 - Oct 26

Room, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel

Everyone (8) Business (1) Couples (3) Family (6)
4 out of 5
Building is kind of old, with really slow elevators, but clean and functional. Had to wait over an hour to check-in due to a cleaning staff shortage, but I assume this was a one-time problem. Overall it went well.

Posted by , from LONGMONT on Sep 9, 2021

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Comment from Hotel Management

Sep 9, 2021 by Lori

Hello Edward, Thank you for your feedback and thank you for staying with us. We are sorry to hear that you experienced these issues during your stay. We are in the process of upgrading our elevators and have brought on more staff to help prevent check in delays. Thank you again for the review and travel safe!

3 out of 5
It seemed somewhat run down. There were marks on the walls in our room. The bathroom was cramped and dated. The halls were on the scary side and an access panel had fallen from the ceiling and was laying on the floor outside of our room.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 9, 2021 by Lori L

Hello, Thank you for your review and thank you for staying with us. We are sorry to hear that you experienced these issues with the cleanliness and condition of your guest room and hallways. We have notified the restoration team to ensure these issues are addressed immediately. Thank you again for the feedback and travel safe!

4 out of 5

Posted by on May 26, 2021

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Comment from Hotel Management

Jun 9, 2021 by Lori L.

Hello! Thank you for the feedback and thank you for staying with us! We are glad you enjoyed your stay and we look forward to your next visit!

5 out of 5
Loved that there was a mini fridge and a microwave in the room. Beds were very comfy, room smelled nice and was clean.

Posted by on May 6, 2021

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Comment from Hotel Management

May 6, 2021 by Lori L.

Hello! Thank you for staying with us and thank you for your feedback! We are glad that you enjoyed your stay at the Holiday Inn Airport West in Earth City and we look forward to your next visit!

5 out of 5
Staff was friendly & like the amenities that they provide

Posted by , from St. Louis on Oct 7, 2020

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Comment from Hotel Management

Oct 8, 2020 by Lori L.

Hello Mike! Thank you for your review and thank you for staying with us! We are glad you enjoyed the friendly and convenient atmosphere at the Holiday Inn Airport West in Earth City!

4 out of 5
Close to Saint Charles casino and restaurants as well as easy access to the interstate

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 28, 2020 by Lori L.

Hello! Thank you for your review and thank you for staying with us! We are glad you enjoyed the proximity to area attractions and we look forward to your next visit!

4 out of 5

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 28, 2019 by Lori L

Hello! Thank you for staying at the Holiday Inn Airport West in Earth City! We appreciate your feedback and look forward to your next visit!

2 out of 5
The main thing we didn’t like the way the breakfast was setup. They gave us a voucher for the free breakfast for there restaurant. They brought us out a little plate with little bit of eggs, a slice of bacon, a piece of sausage and a little bit of potatoes. We only got a cup of orange juice. There wasn’t hardly any food. We definitely won’t be staying again bc we were still hungry after that bc it was very little.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Lori L.

Hello! Thank you for staying with us and thank you for your review! It is our goal to provide excellent customer service and unfortunately we fell short during your stay. The appropriate department heads have been notified to ensure this is a one time issue and moving forward does not repeat itself.

5 out of 5
The room was so clean and the beds very super comfy

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 5, 2019 by Lori L

Hello! Thank you for staying at the Holiday Inn Airport West Earth City! We appreciate your feedback and are glad you were able to enjoy your stay! We look forward to your next visit.

4 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Sep 10, 2019 by Lori L

Hello! Thank you for your review and thank you for staying with us! We appreciate your feedback and look forward to your next visit!

About the Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel

Location 3400 Rider Trl S, Earth City, MO 63045

Property Features

Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3.5-star Earth City hotel is smoke free.

  • 155 guestrooms or units
  • 8 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel offers 155 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Earth City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Elements - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lbs
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Earth City Airport West
  • Holiday Inn Airport West Earth City Hotel
  • Holiday Inn St. Louis Arpt West Earth City
  • Holiday Inn St. Louis Arpt West-Earth City, an IHG Hotel Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.