Pier House

3.5 star property
3.5-star beach B&B near Eden Project

Choose dates to view prices

Photo gallery for Pier House

Spa
Restaurant
Terrace/patio
Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Shipwreck and Heritage Centre
    ‪1 min walk‬
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Charlestown Beach
    ‪3 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪39 min drive‬

Room options

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Double Room (Cosy)

9.0 out of 10
Wonderful
(4 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

St Austell

Seaside stay .At this B&B, you'll be steps from Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. Charlestown Beach and Duporth Beach are also within half a mile (1 km).

What's nearby

  • Charlestown Shipwreck and Heritage Centre - 1 min walk - 0.1 miles
  • Charlestown Harbour - 2 min walk - 0.1 miles
  • Charlestown Beach - 3 min walk - 0.2 miles
  • Duporth Beach - 14 min walk - 0.8 miles
  • Porthpean Beach - 5 min drive - 1.5 miles

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪Rashleigh Arms - ‬3 min walk
  • ‪Chinese Kitchen - ‬16 min walk
  • ‪The New Taj Bangladeshi and Indian Cuisine - ‬19 min walk
  • ‪The Holmbush Inn - ‬14 min walk

About this property

Pier House

3.5-star beach B&B near Eden Project
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A complete renovation of Pier House was completed in June 2024.

This 3.5-star St Austell bed & breakfast is smoke free.

  • 23 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

How close is Pier House to the airport?

Pier House is 17 mi (28-min drive) away from the Newquay (NQY-Newquay Cornwall) airport, the closest popular airport to the property.

How much does it cost to stay at Pier House?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Pier House on Jun 14, 2026 start from $230, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pier House have an airport shuttle?

Airport shuttle services are not available at Pier House.

How close is Pier House to the beach?

This bed & breakfast is a short 3-minute walk from Charlestown Beach and 10-minute walk from Duporth Beach. Don't forget your sunscreen!

Does Pier House offer free breakfast?

Pier House does not offer free breakfast.

Is there a casino at Pier House?

No, there is no casino at this bed & breakfast.

What time is check-in at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Pier House?

Free parking is not available at this bed & breakfast.

Does Pier House have a pool?

Pier House does not have a pool.

Does Pier House have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from December 25 to December 25.

Does Pier House have a spa?

There are no spa services available at this bed & breakfast.

How close is Pier House to downtown St Austell?

Pier House is 0.1 mi away from Charlestown.

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 384 reviews
Rating 8 - Good. 50 out of 384 reviews
Rating 6 - Okay. 12 out of 384 reviews
Rating 4 - Poor. 5 out of 384 reviews
Rating 2 - Terrible. 3 out of 384 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, fabulous staff and food, parking nearby.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Rooms were amazing and the location was perfect!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and staff very attentive.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, in a lovely location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, scenery is beautiful.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities
Fantastic St. Germain Winter High Spritz cocktail, incredible dinner and breakfast!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hanley

Liked: Cleanliness, staff & service, amenities
Room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jackie

We had a superb stay highly recommend
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly, lovely room and lovely food. Highly recommended
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation-lovely staff and a great breakfast !
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff, good food, will be back.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Amazing room, food and all the staff so friendly and helpful - great stay and we will be back!!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this lovely place , will definitely come again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay, lovely staff, great food and wonderful sea views from the room.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel matched with an incredible location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

It was amazing. And very friendly and cosy.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully recommend

Very friendly and a lovely hotel really do go the extra mile to make your stay a pleasant one
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with excellent food

What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Stayed 1 night in Nov 2024