Crystal Cove Riverfront Resort, St. Augustine: 2020 Room Prices & Reviews

Room, 2 Queen Beds, Non Smoking (West Building- Exterior Entrance)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

$80* Per night/room Dec 13 - Dec 14

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Main Street- Interior Entrance)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Handicap West Building Ground Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (West Building Ground Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (West Building Ground Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (West Building- Exterior Entrance)

Bed Count 1 King Bed Maximum Occupancy 2 Max

See all rooms (11)

Crystal Cove Riverfront Resort ratings based on 6 Verified Reviews

Review Summary

3.8 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Crystal Cove Riverfront Resort

5 out of 5

Posted by a verified traveler on Mar 23, 2019

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Comment from Hotel Management

Apr 6, 2019 by Jessica

Thank you for taking the time to leave us your feedback we value the perspective of all of our guest!

2 out of 5

Crystal Cover Riverfront Resort

Pros: Looked good.

Cons: See above.

As the desk clerk was reaching our room key to us, the manager called out and said to give us a different room. That replacement room was significantly substandard. The wall sockets had been used so many times they had no friction left; our power cords would not stay in the wall and just fell out. The heater kept the room 10 degrees warmer than whatever you set, which took forever to figure out and roasted us until we found the formula. Internet died several times. When it was time to print boarding passes, their printer was down. The walls were so thin we could hear the people next door talking and they weren't even talking loud. Even finding it was difficult as it has no signage, not even marking where the office is. Even GPS couldn't find it. We went past it twice then stopped what we thought was someplace else to ask directions but it was the hotel. Somebody was having a party in the parking lot, right outside our window, keeping us awake, and it took 3 calls to the desk to get the party moved eventually, but it was almost 1 am by that point. Then breakfast was moved from the hall near us to a restaurant across the parking lot so we had to walk outside in sub-freezing weather... and breakfast was substandard too. There is something wrong with the rating system if this really is a 4 star. We travel a lot, having stayed in thousands of rooms, and this was about the most continually irritating experience we ever encountered.

Posted by Robin, from AL on Jan 10, 2017

Jan 12, 2017 by Jessica

Wow sounds like you had an eventful stay I apologize that you did not bring any of this to our attention as our number one goal is customer satisfaction and we certainly would have gone above and beyond to fix any complaints you may have had... I am not aware of a four star rating for our property but certainly shooting for that one day! As far as breakfast we offer it at our café so that if guest prefer a hot breakfast they have that option. I encourage all guest to check out their menu it's quite delightful!

3 out of 5

Looks kinda sketchy from the outside but we had a nice stay.

Posted by a verified traveler on Jan 10, 2016

Jan 18, 2016 by Jessica

Thank you for taking the time to leave us your feedback, while our place is located a little off the beaten path I do reassure you that we are the furthest thing from Sketchy. I was glad to see that you had a nice stay and hope that you will return to stay again! Thank you for your business

4 out of 5

2 nights stay.

Pros: Clean.

Cons: Small frig and coffee maker would be nice.

Location: Tough location to get out of with a left turn. Close enough to Disney.

Good deal for bare bones room. Clean. Got one night using Travelocity, the next night an additional discount from the hotel. No issues.

Posted by Alan, from ME on Nov 11, 2015

Nov 18, 2015 by Jessica, General Manager

Alan, we thank you for the review and the information we appreciate it very much! All our rooms do have mini fridges and coffee makers and we have a few that have full size fridges so if your ever back in the area and your in need of a bigger fridge just let us know! So on your next trip to Disney give us a call and we would be thrilled to book you for another stay!

Dated but clean and friendly

Although the decor seemed like a scene out of the walking dead. The hotel was you get what you pay for. It was clean staff friendly and a breakfast Overall not too shabby

Posted by weekend getaway, from k on Aug 30, 2015

Aug 31, 2015 by Whitney R.

Thanks so much for allowing our staff the opportunity to serve you! As our amenities expand we are continually investing in our customers. Thanks so much for taking the time to give us your review. We look forward to earning your continued trust and business!

Great water front getaway.

Upon arrival to the entrance to the property, I was a little worried because the marina was the first thing I saw. But then after pulling up to the resort itself, I was pleased. When entering the front doors, the sound of the koi pond was pleasant and the staff quickly greeted my wife and I with a welcoming attitude. There is a big open area waking to the rooms that is very nice and well decorated. We walked into the room, a king suite, and the curtains were open showing off the beautiful view of the St. Johns river. The room was very comfortable. The bed was a memory foam type of mattress. The view also included the pool, the river, and a portion of the docks for boat parking. The shower was great! Instant hot water with great water pressure and a big shower head. The total experience was very nice. The price was good, the room was nice and very quiet, and the staff was very nice. I would say it was perfect but I think the room could use a little updating. The bathroom was a tad small but still nice. I do plan to return at some point in the near future. I'll be coming in from the water next time on my boat so I'll see how the marina side works.

Posted by Chad, from Fl on Aug 26, 2015

Aug 29, 2015 by Whitney R.

It's truly a blessing to earn your 5 Star Rating! We want to know we are putting our "best foot forward" in earning your trust plus Repeat Stay! We will continually be improving our guest rooms esthetically to compliment our beautiful river views! Also, we are underway with an entire new casual dining environment in our river front bar. Plus, marina slip expansion! Thanks for allowing us the opportunity to serve you! We look forward to serving you again at our property soon!

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Points Of Interest

Hotel Description

Room, 2 Queen Beds, Non Smoking (West Building- Exterior Entrance)

Room, 1 King Bed, Non Smoking

Room, 2 Queen Beds, Non Smoking (Main Street- Interior Entrance)

Room, 1 King Bed, Non Smoking

Room, 2 Queen Beds, River View

Room, 2 Queen Beds, Non Smoking (Handicap West Building Ground Floor)

Crystal Cove Riverfront Resort ratings based on 6 Verified Reviews

Guest reviews for Crystal Cove Riverfront Resort

Crystal Cover Riverfront Resort

2 nights stay.

Dated but clean and friendly

Great water front getaway.

About the Crystal Cove Riverfront Resort

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