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The Lodge at Banner Elk

2.5 star property
Hotel near Sugar Mountain Resort in Banner Elk

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Photo gallery for The Lodge at Banner Elk

Lobby
Front of property
Lobby
Standard Double Room | 1 bedroom, pillowtop beds, in-room safe, laptop workspace
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Place, Sugar Mountain Resort
    ‪4 min drive‬
  • Place, Hawksnest Tubing Park
    ‪8 min drive‬
  • Place, Beech Mountain Resort
    ‪9 min drive‬

Room options

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, pillowtop beds, in-room safe, laptop workspace

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Banner Elk

In Banner Elk .Within 2 miles (3 km) of this Banner Elk hotel, you'll find Banner House Museum and Tate-Evans Park. Elk Statue and The Greene are also within 2 miles (3 km).

What's nearby

  • Lees-McRae College - 17 min walk - 0.9 miles
  • Banner House Museum - 2 min drive - 1.1 miles
  • Sugar Creek Gem Mine - 2 min drive - 1.5 miles
  • The Greene - 3 min drive - 1.5 miles
  • Elk Statue - 3 min drive - 1.5 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪Town Tavern of Banner Elk - ‬4 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Blink Elk Tap Room - ‬3 min drive
  • ‪Puerto Nuevo - ‬3 min drive

About this property

The Lodge at Banner Elk

Hotel near Sugar Mountain Resort in Banner Elk
A computer station is on site and WiFi is free in public spaces. A business center and 4 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 3600 square feet (324 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at The Lodge at Banner Elk. The hotel can provide concierge services and wedding services. Self parking is free.

This Banner Elk hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 3600 sq ft of conference space
  • 324 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
The Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Refrigerators, microwaves, and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
Graystone Lodge, an Ascend Collection Hotel
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,182 reviews
$107 nightly
The price is $121
Dec 14 - Dec 15
Total with taxes and fees
Graystone Lodge, an Ascend Collection Hotel

Property amenities

Family friendly

  • Babysitting
  • Children's games
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 11 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Banner Elk Lodge

Frequently asked questions

How close is The Lodge at Banner Elk to the airport?

The Lodge at Banner Elk is 55.3 mi (78-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

How much does it cost to stay at The Lodge at Banner Elk?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at The Lodge at Banner Elk on Dec 1, 2025 start from $181.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Lodge at Banner Elk have an airport shuttle?

Airport shuttle services are not available at The Lodge at Banner Elk.

Does The Lodge at Banner Elk offer free breakfast?

The Lodge at Banner Elk offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Lodge at Banner Elk?

No, there is no casino at this hotel.

What time is check-in at The Lodge at Banner Elk?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Lodge at Banner Elk?

This hotel offers free self parking.

Does The Lodge at Banner Elk have a pool?

The Lodge at Banner Elk does not have a pool.

Does The Lodge at Banner Elk have a spa?

There are no spa services available at this hotel.

How close is The Lodge at Banner Elk to downtown Banner Elk?

The Lodge at Banner Elk is 1.2 mi away from Banner Elk.

The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy B.

Stayed 2 nights in Jul 2025

10/10 Excellent

Froilan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Stayed 1 night, breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Faith

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Pool is closed breakfast just ok very friendly people had to ask for tp everyday
Stayed 4 nights in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service, room comfort

Comfortable motel

Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled a little musty from the carpet but otherwise the room was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Mary Luzbella, Wilson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for an overnight. Clean room easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visit in the city we was in

Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal A

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Apr 2025

6/10 Okay

George

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Completely average.
Stayed 2 nights in Jul 2025

8/10 Good

HENRY

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

brenda

Disliked: Property conditions & facilities, room comfort

No elevator and tiny bathroom

The worst thing about this hotel was lack of elevator. As an older couple, lugging bags upstairs was annoying and unsafe. We should’ve requested a 1st floor room.
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sheila

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly employees and very helpful
Stayed 1 night in Jun 2025

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Banner Elk turned us away from their door because we live under 30 miles away. We wanted to be in banner elk to see my nine-month old grandson as my son’s family were passing through the area. My wife and I are retired, in our sixties and not used to such stupid BS. We do still love Hotels.Com as are travel app.
Stayed 1 night in Jun 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. Nice mountain resort. May need
Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Construction added tile to upstairs making the stair height taller - trip hazard!
Stayed 2 nights in May 2025