Novotel Southampton

4.0 star property
4-star hotel near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Bar (on property)
Bar (on property)
Bar (on property)
Dock
Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪9 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(72 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(18 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Southampton

Central Southampton getaway .Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪Costa Coffee - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Novotel Southampton

4-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

How close is Novotel Southampton to the airport?

Novotel Southampton is 10.7 mi (18-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Southampton?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Novotel Southampton on Oct 26, 2025 start from $64.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Southampton have an airport shuttle?

Airport shuttle services are not available at Novotel Southampton.

How close is Novotel Southampton to the beach?

This hotel is 3.1 mi (12-min drive) from Weston Hard Woolston Beach and 7 mi (20-min drive) from Hamble Common Beach. Don't forget your sunscreen!

Does Novotel Southampton offer free breakfast?

Free breakfast isn’t provided at Novotel Southampton, but to-go breakfast is offered for a fee of GBP 18.00 per person.

Is there a casino at Novotel Southampton?

No, there is no casino at this hotel, but Grosvenor Casino (6-min walk) is nearby.

What time is check-in at Novotel Southampton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Novotel Southampton?

Free parking is not available at this hotel. Self parking is available for GBP 12 per night.

Does Novotel Southampton have a pool?

Novotel Southampton does not have a pool.

Does Novotel Southampton have a restaurant?

Novotel Southampton is home to Elements, which features international cuisine.

Does Novotel Southampton have a spa?

There are no spa services available at this hotel.

How close is Novotel Southampton to downtown Southampton?

Novotel Southampton is 0.6 mi away from Southampton.

Reviews

Novotel Southampton Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

Reviews

10/10 Excellent

NED, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lovely hotel, super convenient to shopping and activities, as well as the cruise docks!
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
the Hotel suited our purposes it was very basic.
Stayed 5 nights in Jul 2025

6/10 Okay

Denise

It was really warm and the fans provided did not keep it cool enough. Everything else was very good…
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Would def stay again. Note that there is no AC in this hotel. They do provide a fan but it was quite warm even with. Kudos for doing their best given the heat. Stayed here for one night prior to cruising — can walk to cruise ship from hotel no problem. Lots of things to in the area. Very close to Southampton central station as well.
Stayed 1 night in Jul 2025

2/10 Terrible

David, Watsonville

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would not stay here. The hotel does not have air conditioning and they advertised a pool but i did not find one. They first said no pool thèn they said under maintenance. The temperature in London over 90F and no AC expedia did not show no ÀC.
Stayed 2 nights in Jul 2025

6/10 Okay

Nural

Liked: Cleanliness, staff & service
Hotel rooms need modernising
Stayed 1 night in Jul 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good but could do with a refurb

A bit tired. Shame pool out of use. Service, staff and apart from one meal, food, all very good however
Stayed 4 nights in Jul 2025

10/10 Excellent

Andria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities Friendly staff Excellent breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walkable location from Southampton Central (5min). There’s a McDonalds across the parking lot that we had dinner and breakfast at. It was easy to book a cab for the cruise ship terminal on the self-service tablet in the lobby and the cab arrived within a few minutes. The location is outside the old part of the town so it’s not very scenic but was good for what we needed. There were three of us in the room and the pull out bed was bit squeaky with some springs sticking out. There is no AC and just a table fan so it was quite warm at night. Overall we would stay here again. The room isn’t fancy but serviceable and clean and we had no serious issues beyond being a bit warm at night.
Stayed 1 night in Jul 2025

6/10 Okay

Martin

Stayed 1 night in Jun 2025

8/10 Good

Julie

Stayed 1 night in Jun 2025

8/10 Good

Mohammad

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 1 night in Jun 2025

4/10 Poor

Andy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Uma

Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Stayed 1 night in Jun 2025

6/10 Okay

Donalda

Traveled with family
Liked: Room comfort
We booked this hotel because it had a pool and spa are which were out of order the day we arrived.
Stayed 1 night in Jun 2025

4/10 Poor

trevor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First room given wasn’t ready, voucher given for one drink when two occupants staying. We had an executive room. Poor overall condition glad we didn’t get a standard. Wood chip wall paper 1980’s separate toilet to bathroom. Wedding on, constant vibrating/droning from above. Breakfast not the best, decor dated and threadbare Never again.
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night before embarking on a cruise ship. Cathy the receptionist was extremely helpful when my husband discovered he had forgotten to print some documents he needed for parking at cruise terminal. We were upgraded as it was our Ruby Wedding Anniversary and as a real treat was greeted with a lovely dessert treat saying Happy Anniversary and drinks voucher. Whole experience was 10/10 and a big thank you to Cathy and staff again. You made us a very happy couple .
Stayed 1 night in Jun 2025

10/10 Excellent

bonnie

Stayed 1 night in Jun 2025

6/10 Okay

ad

Stayed 1 night in Jun 2025

8/10 Good

Martin

Stayed 1 night in Jun 2025

8/10 Good

Lindsay

Stayed 1 night in Jun 2025

8/10 Good

WEN

Traveled with partner
Liked: Cleanliness
walking distance to cruise terminal. The amenities are outdated
Stayed 1 night in May 2025

6/10 Okay

james

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Needs updating stuck in the 90s! Bathtub very high to get in and out of for showing. Sofa bed for 3rd person really uncomfortable, springs in ribs!
Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Needs updating, its's stuck in the 90s. Way Overpriced
Stayed 1 night in May 2025