Novotel Southampton

4.0 star property
4-star hotel near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Fitness facility
Exterior
Dock
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service

Explore the area

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1 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(68 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Southampton

Central Southampton getaway .Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪Costa Coffee - ‬13 min walk
  • ‪PizzaExpress - ‬16 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Bill's - ‬16 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Novotel Southampton

4-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Pool
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

How close is Novotel Southampton to the airport?

Novotel Southampton is 10.7 mi (18-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Southampton?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Novotel Southampton on Oct 9, 2025 start from $72.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Southampton have an airport shuttle?

Airport shuttle services are not available at Novotel Southampton.

How close is Novotel Southampton to the beach?

This hotel is 3.1 mi (12-min drive) from Weston Hard Woolston Beach and 7 mi (20-min drive) from Hamble Common Beach. Don't forget your sunscreen!

Does Novotel Southampton offer free breakfast?

Free breakfast isn’t provided at Novotel Southampton, but to-go breakfast is offered for a fee of GBP 18.00 per person.

Is there a casino at Novotel Southampton?

No, there is no casino at this hotel, but Grosvenor Casino (6-min walk) is nearby.

What time is check-in at Novotel Southampton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Novotel Southampton?

Free parking is not available at this hotel. Self parking is available for GBP 12 per night.

Does Novotel Southampton have a pool?

Yes, there's a pool.

Does Novotel Southampton have a restaurant?

Novotel Southampton is home to Elements, which features international cuisine.

Does Novotel Southampton have a spa?

There are no spa services available at this hotel.

How close is Novotel Southampton to downtown Southampton?

Novotel Southampton is 0.6 mi away from Southampton.

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1006 reviews
Rating 8 - Good. 311 out of 1006 reviews
Rating 6 - Okay. 159 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 61 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

NED, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lovely hotel, super convenient to shopping and activities, as well as the cruise docks!
Stayed 1 night in Aug 2025

6/10 Okay

james

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Needs updating stuck in the 90s! Bathtub very high to get in and out of for showing. Sofa bed for 3rd person really uncomfortable, springs in ribs!
Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Needs updating, its's stuck in the 90s. Way Overpriced
Stayed 1 night in May 2025

10/10 Excellent

Dalia

Stayed 1 night in Jun 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed good but not the best, generally room was clean and roomy. Staff were great and very friendly. TGI & McDonalds next to hotel for food.
Stayed 1 night in Jun 2025

4/10 Poor

Emma

Business traveler
No plug sockets were working in my room. So I had to pack all my belongings and move to another room and unpack again. And there was a fly in both rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It wasn’t an issue for us because it was not too hot, no AC in this hotel, portable fans were supplied.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive welcome at reception. Service very good, room basic clean and comfortable. Breakfast very good.
Stayed 1 night in May 2025

8/10 Good

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Ciara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel comfortable. Lovely pool small but suited us. Staff very helpful. Breakfast was lovely. Only issue we had was the fire alarm going off at 11 pm (not great with small kids) which is Beyond the staffs control.
Stayed 2 nights in May 2025

2/10 Terrible

Thomas

Didn’t make it because Expedia did not honour the tickets I paid for. The flight from guernsey to Southampton, I turned up and they hadn’t put me on the flight. Would like a refund but not sure you are a honourable reputable company!!! Not judging by this experience!! Never book with Expedia!!
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not hear any noise from adjoining rooms. Still able to sleep comfortably despite having no air conditioning. Pool was fine for the kids. Parking was expensive but convenient!
Stayed 2 nights in May 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay over

Hotel rooms basic but ok no air con crazy for a 4 star
Stayed 1 night in May 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Convenient area
Stayed 1 night in May 2025

8/10 Good

Monique

Stayed 2 nights in May 2025

10/10 Excellent

Miss K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ian James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

rui, fredon

Stayed 2 nights in May 2025

10/10 Excellent

Suzanne, Stillwater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly service. Comfortable beds
Stayed 1 night in May 2025

8/10 Good

Edward

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Byeong, Brea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hygiene of the breakfast restaurant is a problem. There were several ants crawling on the food display table, and it was very unpleasant that the staff didn't even try to catch them after I informed them. During my two-day stay, I was supposed to receive two bottles of water per day, but instead, I was only given two bottles at once. When I asked for a refill of the water the next day, they refused. Additionally, the facilities seemed outdated, and I felt that it did not meet the standards of a four-star hotel, but rather fell short of even a two-star rating. - [ ]
Stayed 2 nights in May 2025