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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property
3.5-star hotel perfect for exploring South Carnarvon

Choose dates to view prices

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

Outdoor pool, sun loungers
Executive King Room | Minibar, desk, blackout drapes, iron/ironing board
Bar (on property)
Aerial view
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6 West Street, South Carnarvon, WA, 6701
  • Place, Fascine Boardwalk
    ‪1 min walk‬
  • Place, Carnarvon War Memorial
    ‪12 min walk‬
  • Place, Carnarvon Visitor Centre
    ‪3 min drive‬
  • Airport, Carnarvon, WA (CVQ)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive King Room

Executive King Room | Minibar, desk, blackout drapes, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Minibar, desk, blackout drapes, iron/ironing board

Executive Queen Room

9.0 out of 10
Wonderful
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, iron/ironing board

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2

Motel

  • Sleeps 2

About the neighborhood

South Carnarvon

Oceanside stay.Within a 5-minute walk of this South Carnarvon hotel, you'll find Fascine Boardwalk and Gascoyne River. Carnarvon War Memorial and Carnarvon Visitor Centre are also within 2 miles (3 km).

What's nearby

  • Gascoyne River - 1 min walk - 0.1 miles
  • Fascine Boardwalk - 1 min walk - 0.1 miles
  • Carnarvon War Memorial - 12 min walk - 0.7 miles
  • Carnarvon Visitor Centre - 3 min drive - 1.6 miles
  • Lighthouse Keepers Cottage - 8 min drive - 3.5 miles

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Carnarvon Hotel - ‬7 min walk
  • ‪Sunsets Cafe - ‬6 min drive
  • ‪Outback Travel Centre - ‬9 min drive
  • ‪Harborside. Cafe - ‬15 min walk
  • ‪Sails - ‬1 min walk

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

3.5-star hotel perfect for exploring South Carnarvon
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hospitality Carnarvon, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star South Carnarvon hotel.

  • 1 floor
  • 45 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and hair dryers. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Apr 12 - Apr 13
Total with taxes and fees
Carnarvon Motel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.94 percent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.94 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Frequently asked questions

How close is Hospitality Carnarvon, SureStay Collection by Best Western to the airport?

Hospitality Carnarvon, SureStay Collection by Best Western is 1.3 mi (3-min drive) away from the Carnarvon, WA (CVQ) airport, the closest popular airport to the property.

How much does it cost to stay at Hospitality Carnarvon, SureStay Collection by Best Western?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Hospitality Carnarvon, SureStay Collection by Best Western on Mar 27, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hospitality Carnarvon, SureStay Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Hospitality Carnarvon, SureStay Collection by Best Western.

Does Hospitality Carnarvon, SureStay Collection by Best Western offer free breakfast?

Hospitality Carnarvon, SureStay Collection by Best Western offers free continental breakfast every day from 7 AM to 9 AM.

Is there a casino at Hospitality Carnarvon, SureStay Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at Hospitality Carnarvon, SureStay Collection by Best Western?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Hospitality Carnarvon, SureStay Collection by Best Western?

This hotel offers free self parking.

Does Hospitality Carnarvon, SureStay Collection by Best Western have a pool?

Hospitality Carnarvon, SureStay Collection by Best Western features an outdoor pool.

Does Hospitality Carnarvon, SureStay Collection by Best Western have a restaurant?

Hospitality Carnarvon, SureStay Collection by Best Western is home to Sails Restaurant, which features international cuisine and al fresco dining. The dining venue(s) are closed on Christmas Day.

Does Hospitality Carnarvon, SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Hospitality Carnarvon, SureStay Collection by Best Western to downtown South Carnarvon?

Hospitality Carnarvon, SureStay Collection by Best Western is 0.3 mi away from South Carnarvon.

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 332 out of 878 reviews
Rating 8 - Good. 412 out of 878 reviews
Rating 6 - Okay. 94 out of 878 reviews
Rating 4 - Poor. 23 out of 878 reviews
Rating 2 - Terrible. 17 out of 878 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Courtney

Traveled with family
Room was in good condition, staff was nice.
Stayed 1 night in Dec 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Nice enough room with fridge but compared with other places we stayed just not as nice. The only options for food that night was the kebab shop which was a challenge for us, tasty but not a preferred option!
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms clean and comfortable. Friendly staff and good service all round. Restaurant was good and decent menu- the chowder was really nice and plenty of fresh seafood, didn’t disappoint.
Stayed 1 night in Dec 2025

10/10 Excellent

mayson

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, quiet location and good dinner options. Fantastic to see these guys keeping the restaurant open in the low tourist season when big hotels in big locations ( broome) shut them down inconveniencing guests
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Amenities, property conditions & facilities
Good overnight accommodation.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Liked: Room comfort
Disliked: Property conditions & facilities
Pros: Comfortable bed Good food in restaurant Easy walk to beach Cons: In desperate need of renovation and redecoration Leaking shower head in very smelly shower cubicle Peeling paint Dusty skirting boards
Stayed 1 night in Oct 2025

4/10 Poor

Michelle, Perth

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our stay at Hospitality Carnarvon was far from restful. While the room was tidy, staff were polite & breakfast was fresh, several serious issues made the experience distressing. The toilet walls had bad water damage & the shower covered in extreme mould & mildew. We had to lay a towel down to shower on as it was so dirty. Folded sheets were used instead of a proper comforter cover, which came undone and exposed an unhygienic blood stained doona. The door lock could be disengaged from inside by simply pulling the handle & with our room right by the water, our toddler could have walked out unnoticed. We had to stay hyper-alert the entire time. Most concerning was a violent guest who screamed threats, smashed doors (including ours) & kicked walls for over three hours right near our car too. Our toddler woke crying every 20 minutes all night due to being terrified. We called police but couldn’t get through. Staff said “I’m sorry but at least everyone is safe”. There was also confusion with our check-in paperwork, our credit card form was misplaced & we had to fill it out again. While staff were courteous, the combination of hygiene issues, safety risks, and lack support made this a stay we wouldn’t repeat.
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Stayed 2 nights in Oct 2025

4/10 Poor

George

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, everywhere, everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Conor Liam

Liked: Cleanliness, amenities, property conditions & facilities
Great people and safe place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed there - whilst rooms are a bit old and tired, the staff are excellent, rooms clean and beds very comfortable. It is very good value and I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Heinrich

Liked: Cleanliness
Thanks for the accommodation and breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Staff were friendly and efficient. Restaurant offered good evening meals and continental breakfast
Stayed 1 night in Sep 2025

8/10 Good

Sue

Traveled with partner
Liked: Amenities
This property is an older style however the rooms are a good size with lots of wardrobe & bench space.Facilities in the rooms are good .Beds are comfortable. The on site restaurant Sails serves very good food with generous helpings.
Stayed 2 nights in Sep 2025

8/10 Good

Yves

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Good value
Stayed 1 night in Aug 2025

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet area with excellent restaurant.

Quiet motel with a very good restaurant and excellent complimentary continental breakfast. Free guest laundry facility was very useful on our long trip. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

JIll

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was comfortable, good location, restuarant excellent
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
After a long day of driving we slept comfortably in the king size bed :)
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall - nice room with comfy bed, decent bathroom, and easy parking out front. Would be happy staying there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Jo-Ellen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I walked in, the Indian man continued to type on the computer and made no eye contact, no greeting and no can I help you! Terrible service. I travel a lot and never complain but seriously when a customer walks in, at least say hello and can I help you. Very poor customer service. Also the bathroom was dirty and there was a Band-Aid on the shower floor, dirt in corners that a mop and sweep/vacuum could have removed. Won’t be recommending or coming back. You need to chat to your cleaners.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Beds were comfy. Linen and towels spotless. All meals we had at the restaurant were delicious. Wouldn’t bother going into town to eat.
Stayed 1 night in Jun 2025