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5.0 out of 5

"First I'd like to start by stating that I am a very difficult traveler to please. Considering the price tag I was looking for anything wrong with Jade ... " More

By AlexInternational, from Jersey City, NJ, USA on Thu 20 Sep 2012

Hotel Description

5-star beachfront resort near Anse Chastanet Beach

On the beach

Within a 15-minute walk of the resort, you'll find Anse Chastanet Beach and Anse Mamin Beach. Sulphur Springs and Soufriere Drive In Volcano are also within 6 miles (10 km).

Award-winning

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free resort. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the outdoor tennis court and perks like free self parking.

Jetted tubs, free WiFi

The 29 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include patios, jetted bathtubs, and iPod docks.

Suite (Sky)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$1,225* Per night/room Aug 11 - Aug 12

Suite (Star)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Moon)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Sun)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Galaxy, piton view)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jade Mountain Resort ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Jade Mountain Resort

5 out of 5

Everything I expected and some...

Pros: Free Internet, Quiet
Cons: Nothing close
First I'd like to start by stating that I am a very difficult traveler to please. Considering the price tag I was looking for anything wrong with Jade Mountain to potential warn fellow tourists...fortunately and unfortunately I came up empty handed....this place is simply amazing. I'd also like to add that I am very prone to mosquito bites and can count on one hand the times I was bitten here. (I was once bitten at the restaurant, a server heard me complain and my butler was promptly notified and brought up a brand new bug spray...still speechless about that.# The view was just spectacular as was the food and service all around. I chose the breakfast/dinner meal plan which gave us the flexibility of lunch wherever we wanted #I recommend doing this option#. I also chose the helicopter transfer in both directions #very expensive however worth every penny). I did however make one mistake and that was attempting to use a 3rd party company to book an excursion...I will not go into detail however I will strongly suggest not following in my foot steps. Use Jade, they may be higher priced but they have connections that are unparalleled throughout the island. I can go on and on all day of how pleased I was with everything but I will sum it up by saying I look forward to hopefully someday returning to heaven on earth. I truly hope everyone has the same experience I had. Best of Luck and safe travels...

Posted by , from Jersey City, NJ, USA on Sep 20, 2012

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5 out of 5

Our best vacation experience!!!

Pros: Close restaurants, Free Internet, Quiet, beatiful, excellent food
This place is heaven on earth! My wife and I went here on our honeymoon and had a very memorable experience. The view from our room of the Pitons could have been from a movie set. We chose to eat all of our breakfast and dinners at the resort and all of the meals were top notch. I highly recommend eating at the resort for dinner. The staff were also ready to accommodate us whenever we needed. Also the beach just below the resort is very private and beautiful. Great snorkeling is just minutes away. Even the resort beach has good snorkeling. The resort is also very quite because there are no children under 15 allowed. We will definitely be returning to paradise in the future.

Posted by , from Chicago, IL, USA on May 17, 2012

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5 out of 5

A #1 FIRST CLASS ALL THE WAY

Pros: Free Internet, Quiet, everything you need is available on the resort
Cons: Nothing close
Jade Mountain is amazing beautiful and has first class service and amenities all the way. It is not the cheapest hotel in the world, but the value for the money is well worth it. If you want a quiet, romantic and stunningly beautiful vacation with top class food and service - Jade Mountain is your place

Posted by , from Gaithersburg, MD on Feb 3, 2011

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All-inclusive Details

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included

Property Features

Some rates at Jade Mountain Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Jade Mountain Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a rooftop terrace, and a library are also featured at the luxury Jade Mountain Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Soufriere resort is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hewanorra Intl. Airport (UVF) (38.4 km / 23.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Jade Mountain Resort offers 29 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to patios. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Soufriere resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • IPod dock
  • In-room dining (24 hours)
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Jade Mountain Club - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Sailing on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Spa Services

Kai En Ciel Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Jade Mountain Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between XCD 33.60 and XCD 43.20 per person (approximately)
  • Airport shuttle fee: XCD 100 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jade Mountain
  • Jade Mountain Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Hotel
  • Jade Mountain Resort St. Lucia/Soufriere
  • Jade Mountain St Lucia
  • Jade Mountain St Lucia
  • Jade Mountain Resort St. Lucia/Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Resort Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Resort Resort Soufriere

You should know

  • Jade Mountain Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 16 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Jade Mountain Resort is listed in the 2015 Condé Nast Traveler Top 100 List and the 2018 Travel + Leisure 500.
  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.