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"Great location, pool, gardens and beach. super view from room " More

By a verified traveler on Sun 06 Oct 2019

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Hotel Description

5-star beachfront hotel near Sorrento Marina

On the beach

With a stay at this Sorrento City Centre hotel, you'll be steps from Museo Correale di Terranova and Piazza Lauro. Sorrento Marina and Corso Italia are also within half a mile (1 km).

Luxury amenities

A private beach, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Unwind with a drink at one of the 3 bars/lounges and enjoy free perks like continental breakfast and WiFi in public areas.

Basic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$347* Per night/room Mar 30 - Mar 31

Standard Double or Twin Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Suite, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Balcony, Sea View (Imperial)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Royal Junior Suite, jetted tub on terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double or Twin Room, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Hotel Royal ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Royal

Everyone (3) Family (1)
3 out of 5

Posted by on Oct 14, 2019

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5 out of 5
Great location, pool, gardens and beach. super view from room

Posted by on Oct 6, 2019

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4 out of 5

Lovely Hotel

We stayed just one night. Its a lovely hotel. I would stay again.

Posted by on Oct 30, 2016

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2 out of 5

Not a good experience

Pros: Beautiful grounds
Cons: New management that listen to customers and is able to resolve issues in a competent and rapid manner
Location: The hotel is 20 minutes to the pier and 10 minutes to center of town.
The Royal Hotel in Sorrento has beautiful grounds and a very good location but that's all. It lacks customer service, good management and attention to client's needs. We have booked for 2 nights and had to leave after the first night, unable to sleep all night. The hotel shuts the air conditioning until summer, when we arrived it was April 10th and the outside temperature was above 80 degrees.When we call the desk, they told us the air cannot be turn on, and advice to open the doors to the terrace.The terrace is not separated from the other guest terraces so you could not leave it open and feel secure.The traffic in the streets makes it impossible to sleep...it's constant! So....here we are in a $200 plus hotel, looking at the ceilings and unable to sleep all night on our dream vacation! Needless to say, we got up in the morning ,pack our bags and headed to the front desk.It took them over an hour to get us to talk to the only staff person that could make a decision about us leaving a day earlier.This staff member insisted we had to pay half of the 2nd day stay.After much arguing, they let us check out! We met other Americans in the hotel that had problems with their room ranging from "bad smell" up the pipes of the bathroom to ants in the room. The rating in this hotel does not commensurate with it's service.

Posted by , from Florida on Apr 21, 2016

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 16 to October 31:

  • Beach

Property Features

Simply walk outside to feel the sun on your face at the black sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Grand Hotel Royal like an outdoor pool and a health club. Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a rooftop terrace and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sorrento hotel is smoke free.

  • 96 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sorrento Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel Royal offers 96 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Glicini Room - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner.

La Terrasse Royal - Overlooking the ocean and garden, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Bellevue - Overlooking the ocean and garden, this rooftop bar specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

La Marine - This beachfront bar specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Caprice - Overlooking the ocean and garden, this lobby lounge specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

A private beach and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials.

  • Hot stone massage
  • Swedish massage
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 40.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve cribs/infant beds and onsite parking

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Sustainability/community reinvestment (10% revenue or more)
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Royal
  • Grand Hotel Royal Sorrento
  • Grand Royal Hotel
  • Grand Royal Sorrento
  • Hotel Grand Royal
  • Hotel Royal Grand
  • Royal Grand Hotel
  • Grand Royal
  • Grand Hotel Sorrento
  • Grand Hotel Royal Hotel
  • Grand Hotel Royal Sorrento
  • Grand Hotel Royal Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.