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Hotel Sur

3.0 star property
Enjoy the outdoor pool at this 3-star Son Servera hotel

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Photo gallery for Hotel Sur

Down comforters, minibar, desk, free WiFi
Children's area
Reception
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers
TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Passeig Maritim de Cala Bona, 25, Son Servera, Illes Balears, 07559
  • Place, Bona Beach
    ‪1 min walk‬
  • Place, Platja de na Marins
    ‪2 min walk‬
  • Place, Cala Millor Beach
    ‪16 min walk‬

Room options

View all photos for Superior Double Room, Balcony, Pool View

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Balcony

Single Room, Balcony | Down comforters, minibar, desk, free WiFi

Single Room, Balcony

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Balcony, Pool View (3 Adults)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View (3 Adults)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (3 Adults)

Down comforters, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View (3 Adults)

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Balcony

Down comforters, minibar, desk, free WiFi

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony, Pool View

Down comforters, minibar, desk, free WiFi

Standard Double Room, Balcony, Pool View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Cala Bona

Near the airport.Steps from the hotel, you'll find Bona Beach and Platja de na Marins. Cala Millor Beach and Fantasy Park are also within 2 miles (3 km).

What's nearby

  • Bona Beach - 1 min walk - 0.1 miles
  • Platja de na Marins - 2 min walk - 0.1 miles
  • Cala Millor Beach - 16 min walk - 0.9 miles
  • Fantasy Park - 7 min drive - 1.8 miles
  • Playa de Muro - 42 min drive - 28.1 miles

Getting around

  • Manacor Station - 24 min drive
  • Palma de Mallorca Airport (PMI) - 65 min drive

Restaurants

  • ‪Panetosto - ‬7 min walk
  • ‪Café Sureda - ‬2 min walk
  • ‪Janet & Johns - ‬3 min walk
  • ‪Indian Taj - ‬11 min walk
  • ‪Restaurant L'Oliva - ‬3 min walk

About this property

Hotel Sur

Enjoy the outdoor pool at this 3-star Son Servera hotel
Hotel Sur offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Sur. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Son Servera hotel.

  • 102 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Sur offers 102 air-conditioned accommodations with minibars. Rooms open to balconies. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3.50 for adults and EUR 3.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 3.5 for adults and EUR 3.5 for children
  • Airport shuttle fee: EUR 30 per person (roundtrip)
  • Airport shuttle fee per child: EUR 30 (roundtrip), (from 3 to 12 years old)
  • In-room safe fee: EUR 2.5 per night
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 7:00 PM.

Property is also known as

Hotel Sur Hotel
Hotel Sur Son Servera
Hotel Sur Hotel Son Servera

Frequently asked questions

How close is Hotel Sur to the airport?

Hotel Sur is 43.1 mi (65-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does Hotel Sur have an airport shuttle?

Hotel Sur offers an airport shuttle 24 hours a day, on request, for a charge of EUR 30 per person, roundtrip.

How close is Hotel Sur to the beach?

This hotel is a short 1-minute walk from Bona Beach and 2-minute walk from Platja de na Marins. Don't forget your sunscreen!

Does Hotel Sur offer free breakfast?

Free breakfast isn’t provided at Hotel Sur, but buffet breakfast is offered for a fee of EUR 3.5 for adults and EUR 3.5 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel Sur?

No, there is no casino at this hotel.

What time is check-in at Hotel Sur?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Sur?

Free parking is not available at this hotel.

Does Hotel Sur have a pool?

Hotel Sur features an outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does Hotel Sur have a restaurant?

Hotel Sur is home to Dining room, which features local and international cuisine.

Does Hotel Sur have a spa?

There are no spa services available at this hotel.

How close is Hotel Sur to downtown Son Servera?

Hotel Sur is 0.2 mi away from Cala Bona.

Hotel Sur Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay lovely staff and family run

Stayed 9 nights in Jul 2024

8/10 Good

SALLY

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay very friendly only fault our bed sheets were never changed in the 10 night stay Good was brilliant lots of choice
Stayed 10 nights in Jun 2024

6/10 Okay

ANSAR

Disliked: Property conditions & facilities
If your budget is low , you get in , don't expect too much
Stayed 1 night in Jul 2023

10/10 Excellent

sofie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Yannick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Mirko

Traveled with family
Disliked: Amenities, property conditions & facilities
Das Hotel war alt, was grundsätzlich nicht schlimm ist. Aber wenn man mit einem GYM wirbt, dann sollte es auch nutzbar sein.(stand voller Fahrräder und war unsauber und praktisch nicht nutzbar). Die Zimmer waren abgenutzt und nicht sehr sauber. Die Gegend ist gut, wenn man im Trubel sein möchte. Zum Schlafen ok…. Mehr aber nicht.
Stayed 7 nights in Jul 2022

8/10 Good

Frederic

Traveled with group
Liked: Cleanliness, staff & service
État générale ok,bonne localisation Un peu bruyant
Stayed 6 nights in Jul 2022

8/10 Good

Toril Hansine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rommet var lite, men greit nok til opphold når man har ferie og er ute hele dagen. Fint lite basseng i tilknytning til hotellet. Veldig enkel frokost .
Stayed 14 nights in Jul 2022

10/10 Excellent

Michiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie
Stayed 7 nights in Sep 2021