Serras Andorra
5.0 star property
Upscale ski-in/ski-out hotel with spa
Choose dates to view prices
Photo gallery for Serras Andorra
Reviews
1010 out of 10
Exceptional
Popular amenities
- Breakfast available
- Bar
- Pool
- Room service
- Pet friendly
- Parking available
Explore the area
Carretera General 2, nº26, Soldeu, Andorra, AD100
- Soldeu Ski ResortPlace, Soldeu Ski Resort5 min walk
- Pas de la Casa ResortPlace, Pas de la Casa Resort15 min drive
- Caldea SpaPlace, Caldea Spa19 min drive
- La Seu d'Urgell (LEU)Airport, La Seu d'Urgell (LEU)54 min drive
Room options
View all photos for Family Room
Family Room
- 377 sq ft
- Sleeps 4
- 2 Twin Beds and 1 King Bed
View all photos for Grand Deluxe Room
Grand Deluxe Room
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 431 sq ft
- Sleeps 3
- 2 Twin Beds and 1 King Bed
View all photos for Junior Suite
Junior Suite
- 484 sq ft
- Sleeps 2
- 2 Twin Beds and 1 King Bed
View all photos for Superior Room
Superior Room
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 269 sq ft
- Sleeps 2
- 1 King Bed and 2 Twin Beds
View all photos for Family Grand Deluxe
Family Grand Deluxe
- 431 sq ft
- Sleeps 4
- 1 King Bed and 2 Twin Beds
View all photos for Deluxe Room
Deluxe Room
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 323 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Family Suite
Family Suite
- 861 sq ft
- Sleeps 6
- 1 Double Bed
View all photos for Penthouse
Penthouse
- 1076 sq ft
- 2 bedrooms
- Sleeps 5
- 1 King Bed
About the neighborhood
Soldeu
Skiing getaway.Stay at this Soldeu hotel and you'll be within half a mile (1 km) of Soldeu Ski Resort and 9 miles (15 km) of TSF4 Solana Ski Lift. Also within 9 miles (15 km) are TSD4 Pas De La Casa Ski Lift and Pas de la Casa Resort.
What's nearby
- Soldeu Ski Resort - 5 min walk - 0.3 miles
- TSD4 Pas De La Casa Ski Lift - 12 min drive - 6.6 miles
- Pas de la Casa Resort - 15 min drive - 5.9 miles
- Caldea Spa - 19 min drive - 10.3 miles
- Pyrenees Andorra Shopping Centre - 20 min drive - 10.9 miles
Getting around
- L'Hospitalet-pres-l'Andorre Station - 31 min drive
- Barcelona El Prat Airport (BCN) - 170 min drive
Restaurants
- Lamont Grill And fondue ! - 12 min walk
- Restaurant Manacor Grill - 2 min drive
- Dylan's Andorra Restaurante, Cocteleria y Chillout - 2 min drive
- Restaurant Borda del Rector - 1 min drive
- Sa Tarrasseta - 1 min drive
About this property
Serras Andorra
Upscale ski-in/ski-out hotel with spa
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers a 24-hour fitness center, a sauna, and ski passes. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Serras Andorra was completed in December 2021.
This 5-star Soldeu hotel is smoke free.
- 1 building
- 60 guestrooms or units
- 4 levels
- Built in 2009
- Deli
- Childcare (surcharge)
- Ski lift tickets
- Ski equipment storage
- Ski equipment rentals
- Charging station for electric cars
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Game room or arcade
- Terrace
- Television in lobby
- Elevator
- No smoking on site
- Lockers available
- Bar or lounge
- Dining venue
Serras Andorra offers 60 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Soldeu hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.
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Property amenities
Family friendly
- Arcade/game room
- Babysitting (surcharge)
- Children's toys
- Indoor pool
- Laundry facilities
- Playground
- Snack bar/deli
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Free offsite parking
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free ski shuttle
- Secured, covered self parking on site (EUR 25 per night)
- Secured, covered valet parking on site (EUR 25 per night)
- Limited onsite parking
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
- Snack bar/deli
Things to do
- 24-hour gym
- Arcade/game room
- Bicycle rentals
- Bicycle storage
- Full-service spa
- Helicopter/airplane tours
- Hiking/biking trails
- Indoor pool
- Optional ski privileges
- Playground
- Sauna
- Ski equipment rentals
- Ski lessons
- Ski passes
- Ski storage
- Ski-in/ski-out access
- Snow sports gear
- TV in common areas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Accessible airport shuttle
- Elevator (47 inch wide door)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
Room amenities
Entertainment
- 32-inch flat-screen TV with satellite channels
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Bathrobes
- Children's robes
- Free toiletries
- Hair dryer
- Heated bathroom floor
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Food and drink
- Espresso maker
- Free bottled water
- Limited room service
- Minibar
More
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Individual furnishings
- LED lighting
- Phone
- Safe
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- Pets: EUR 50 per pet, per night
- Only dogs are allowed
- Maximum 1 (weight limit: 22 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for EUR 95.0 per night.
- Cribs (infant beds) are available for EUR 55.0 per day.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
- Airport shuttle fee: EUR 540 per vehicle (one-way, maximum occupancy 5)
- Covered self parking fee: EUR 25 per night
- Covered valet parking fee: EUR 25 per night
- Pet fee: EUR 50 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 55.0 per day
- Rollaway bed fee: EUR 95.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
We should mention
- Pool access available from 10:00 AM to 9:00 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Parador Canaro Hotel
Parador Canaro Hotel Soldeu
Parador Canaro Soldeu
Parador Canaro Hotel Incles
Parador Canaro Incles
Hotel Parador Canaro Andorra/Incles
Frequently asked questions
How close is Serras Andorra to the airport?
Serras Andorra is 26.8 mi (72-min drive) away from the La Seu d'Urgell (LEU) airport, the closest popular airport to the property.
Does Serras Andorra have an airport shuttle?
Serras Andorra offers an airport shuttle 24 hours a day, on request, for a charge of EUR 540 per vehicle, one-way.
How close is Serras Andorra to the beach?
This hotel is 14.8 mi (26-min drive) from Pontal de Maceió Beach.
Does Serras Andorra offer free breakfast?
Free breakfast isn’t provided at Serras Andorra, but buffet breakfast is offered for a fee of EUR 28 for adults and EUR 28 for children. It's available every day from 8:00 AM to 10:30 AM.
Is there a casino at Serras Andorra?
No, there is no casino at this hotel.
What time is check-in at Serras Andorra?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.
Is there free parking at Serras Andorra?
Free parking is not available at this hotel. Self parking is available for EUR 25 per night, and valet parking for EUR 25 per night.
Does Serras Andorra have a pool?
Serras Andorra features an indoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.
Does Serras Andorra have a restaurant?
Serras Andorra is home to Restaurante Bruna, which features local cuisine.
Does Serras Andorra have a spa?
This hotel has a spa, which features massages, body scrubs, and facials.
How close is Serras Andorra to downtown Soldeu?
Serras Andorra is 0.2 mi away from Incles.