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The Quay Hotel

2.0 star property
Hotel near Gardens by the Bay in Singapore

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Photo gallery for The Quay Hotel

Deluxe Family Room | In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Front of property
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
57 South Bridge Road, Singapore, 058688
  • Raffles Place
    ‪5 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room without windows

Superior Twin Room without windows | In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room without windows

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room without windows

Superior Double Room without windows | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room without windows

7.8 out of 10
Good
(34 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, City View

8.2 out of 10
Very good
(11 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room without Windows

Triple Room without Windows | In-room safe, desk, iron/ironing board, free WiFi

Triple Room without Windows

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Family Room

8.0 out of 10
Very good
(1 review)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Singapore

Downtown Singapore stay.A stay at this Downtown Singapore hotel places you steps from Boat Quay and within a 10-minute walk of Raffles Place. Gardens by the Bay and Marina Bay Sands Casino are also within 2 miles (3 km).

What's nearby

  • Boat Quay - 3 min walk - 0.2 miles
  • Raffles Place - 5 min walk - 0.3 miles
  • Orchard Road - 2 min drive - 1.4 miles
  • Marina Bay Sands Casino - 3 min drive - 1.4 miles
  • Marina Bay Sands Skypark - 3 min drive - 1.4 miles

Getting around

  • Clarke Quay Station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 25 min drive

Restaurants

  • ‪Un-Yang-Kor-Dai - ‬1 min drive
  • ‪Dawn - ‬1 min walk
  • ‪Dumpling Darlings - ‬2 min walk
  • ‪Killiney Kopitiam - ‬3 min walk
  • ‪Lumo Bar & Restaurant - ‬1 min walk

About this property

The Quay Hotel

Hotel near Gardens by the Bay in Singapore
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, a vending machine, and multilingual staff are also featured at The Quay Hotel.

This Singapore hotel is smoke free.

  • 41 guestrooms or units
  • Built in 2017
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
The Quay Hotel offers 41 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Smart televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 16 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: SGD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 16 per person
  • Airport shuttle fee: SGD 75 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: SGD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel Hotel
The Quay Hotel Singapore
The Quay Hotel (SG Clean)
The Quay Hotel Hotel Singapore

Frequently asked questions

How close is The Quay Hotel to the airport?

The Quay Hotel is 11.3 mi (24-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

Does The Quay Hotel have an airport shuttle?

The Quay Hotel offers an airport shuttle 24 hours a day, for a charge of SGD 75 per vehicle, one-way.

How close is The Quay Hotel to the beach?

This hotel is 4.1 mi (15-min drive) from Palawan Beach and 4.7 mi (17-min drive) from Tanjong Beach. Don't forget your sunscreen!

Does The Quay Hotel offer free breakfast?

Free breakfast isn’t provided at The Quay Hotel, but buffet breakfast is offered for a fee of SGD 16 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at The Quay Hotel?

No, there is no casino at this hotel, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are nearby.

What time is check-in at The Quay Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at The Quay Hotel?

Free parking is not available at this hotel.

Does The Quay Hotel have a pool?

The Quay Hotel does not have a pool.

Does The Quay Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Quay Hotel have a spa?

There are no spa services available at this hotel.

How close is The Quay Hotel to downtown Singapore?

The Quay Hotel is 0.3 mi away from Singapore.

The Quay Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 199 out of 527 reviews
Rating 8 - Good. 212 out of 527 reviews
Rating 6 - Okay. 81 out of 527 reviews
Rating 4 - Poor. 21 out of 527 reviews
Rating 2 - Terrible. 14 out of 527 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness
Great area, hotel as expected. Nothing amazing but clean.
Stayed 3 nights in Apr 2025

6/10 Okay

Hussein

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
although it's a bit expensive, but it's conveniently located near the Clarke Quay area, easy to reach by metro/bus and many attractions are at walkable distance, the staff have been very helpful, the room is clean and nice but small, we paid more for a room with a window, but there's no breakfast or any amenities.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

Decent

Hotel was fine. Clean, friendly staff, great location. The bed was pretty uncomfortable however and room was much smaller than it looked in the photos.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eidiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Ankit

Good location. Average property but higher prices
Stayed 1 night in Mar 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in a central part of the city with access to popular sites and many amenities.
Stayed 1 night in Mar 2025

8/10 Good

judy

Liked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Dan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The location is great.
Stayed 1 night in Mar 2025

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but take ear plugs!

The hotel is in a great location, we walked to Gardens by the Bay and Little India and it's very close to Chinatown area. The bed was fine but a bit creaky, room is compact but perfectly adequate and shower room was great. It's excellent value for the location, only downside is the nightclub very close by - unless you like very bad karaoke blasting out into the early hours!
Stayed 2 nights in Mar 2025

8/10 Good

bessie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, at the center of everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Lauren, Houston

Stayed 2 nights in Nov 2024

10/10 Excellent

Janmir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop was right outside! Very clean and modern. Room was a little small.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

Stayed 5 nights in Feb 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Quay, which is walkable and also has a bus stop right in front of the hotel. There were many shops and restaurants around to enjoy. The actual room was very clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quay hotel is in a great location next to tourist attractions and Singapore river area ! Hotel room is very small but well kept ! Staff members are very friendly! They got a laundry room on the top floor very nice! Front desk employees are very kind and helpful! Hotel amenities are limited but price is affordable for the area you staying at ! Most attractions are in walking distance! Lots of places prefer cash but that can be negotiated! Love my stay though! Hotel is in excellent condition and well located! Will be back when am In Singapore
Stayed 4 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were disappointed to find there was no restaurant or rooftop tce. The room was comfortable if tight with the oversized tv. The quote for airport transfer was ridiculously high. Very close to everything
Stayed 2 nights in Feb 2025

6/10 Okay

KHANH

Traveled with partner
Liked: Cleanliness
The towels were old.
Stayed 5 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, walking distance to Chinatown, MRT. Reception staff not very attentive. More interested in sitting on their mobile phones!
Stayed 7 nights in Feb 2025

10/10 Excellent

maria ignacia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by everything! Excellent customer service. If I were you definitely I will stay here=)
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 10 nights in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Had everything we needed. The only criticism was the mattress could have been better.
Stayed 1 night in Feb 2025

8/10 Good

precy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Feb 2025

6/10 Okay

Ron

Liked: Staff & service
Good central location and the staff are nice. The room I had was dated and run down. The carpet looked old and patchy. The bathroom was renovated and had good water pressure.
Stayed 2 nights in Feb 2025