Skip to main content
Beginning of main content
5.0 out of 5

"Very good location ADVERTISING EVERYWHERE IN THE BUILDING FOR A SAMPLE MALAYSIAN DINNER AND BEING TOLD A COUPLE OF TIMES IT WASN,T AVAIL AND ONLY THE ... " More

By a verified traveler on Mon 28 Nov 2022

Enter dates to see availability

Hotel Description

4.5-star luxury hotel near Orchard Road

Downtown Singapore stay

A stay at this Downtown Singapore hotel places you within half a mile (1 km) of Raffles Place and 2 miles (3 km) of Orchard Road. Marina Bay Sands Casino and Bugis Street Shopping District are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Premier Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$200* Per night/room Oct 21 - Oct 22

Select Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Select Clarke Quay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Paradox Singapore Merchant Court at Clarke Quay ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paradox Singapore Merchant Court at Clarke Quay

Family (1)
5 out of 5
Very good location ADVERTISING EVERYWHERE IN THE BUILDING FOR A SAMPLE MALAYSIAN DINNER AND BEING TOLD A COUPLE OF TIMES IT WASN,T AVAIL AND ONLY THE MORE EXPENSIVE BUFFET AVAIL Secured only after making a complaint to the restaurant manager

Posted by on Nov 28, 2022

Was this review helpful to you?
Comment from Hotel Management

Dec 6, 2022 by Jessie Khoo-Gan, General Manager

Dear Peter,Thank you for taking the time to share your experience with us.We appreciate your feedback as it is only with constructive comments that we can enhance the overall experience for our guests. It is with regret to hear that you did not have a good experience with us. We value our guests and understand how important it is to offer exceptional service. These areas of shortfall have been shared with the relevant head of departments and will ensure trainings are set in placed for improvement. We hope to have the opportunity to welcome you back for an improved experience in the near future.Warm regards, Jessie Khoo-Gan, General Manager

About the Paradox Singapore Merchant Court at Clarke Quay

Location Merchant Road, 20, Singapore, SIN 058281

Property Features

Paradox Singapore Merchant Court at Clarke Quay offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Paradox Singapore Merchant Court at Clarke Quay. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 476 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1997
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Clarke Quay Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Paradox Singapore Merchant Court at Clarke Quay offers 476 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Ellenborough Market Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Blue Potato - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Crossroads Bar - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Paradox Spa & Sport. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 120.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per day
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 42.40 for adults and SGD 21.20 for children
  • Rollaway bed fee: SGD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merchant Court
  • Merchant Court Swissotel
  • Swissotel Merchant
  • Swissotel Merchant Court
  • Swissotel Merchant Court Hotel
  • Swissotel Merchant Court Hotel Singapore
  • Swissotel Merchant Court Singapore
  • Swissotel Merchant Court
  • Swissotel Merchant Court (SG Clean)
  • Paradox Singapore Merchant Court at Clarke Quay Hotel
  • Paradox Singapore Merchant Court at Clarke Quay Singapore
  • Paradox Singapore Merchant Court at Clarke Quay Hotel Singapore

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.travelocity.com/Singapore-Hotels-Paradox-Singapore-Merchant-Court-at-Clarke-Quay.h447795-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Singapore-Hotels-Paradox-Singapore-Merchant-Court-at-Clarke-Quay.h447795-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Singapore-Hotels-Paradox-Singapore-Merchant-Court-at-Clarke-Quay.h447795-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions