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5.0 out of 5

"The staff the the Pan Pacific were all very friendly and accommodating. I stayed in one of the Pacific Club rooms on the 33rd floor, which provided so ... " More

By a verified traveler on Wed 18 Sep 2019

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Hotel Description

5-star luxury hotel near Marina Square, connected to a shopping center

City center stay

You'll be steps from Marina Square and within a 10-minute walk of Suntec City with a stay at this Marina Bay hotel. Gardens by the Bay and Bugis Street Shopping District are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this luxury hotel. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus. Enjoy the 24-hour gym and perks like free WiFi.

Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max
$251* Per night/room Oct 14 - Oct 15

Pacific Club Select Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Marina Bay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Marina Bay King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Panoramic

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Club Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pan Pacific Singapore ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pan Pacific Singapore

Everyone (3) Couples (1)
5 out of 5
The staff the the Pan Pacific were all very friendly and accommodating. I stayed in one of the Pacific Club rooms on the 33rd floor, which provided some great views of the city and was very comfortable. Upon my arrival there was a nice welcome message on the screen in my room as well as a complimentary gift. Overall I was very happy with my stay here, and would gladly recommend this hotel and would book here again.

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 19, 2019 by Pan Pacific Singapore Team

Thank you for your review, we are delighted that you had an overall positive experience and look forward to welcoming you back.

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Pan Pacific Singapore Team

Thank you for taking the time to share your positive experience. We look forward to welcoming you back.

5 out of 5
The hotel is nice, clean. Food is excellent. The staff are attentive, cordial.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 4, 2019 by Pan Pacific Singapore Team

Thank you for sharing your positive review, we are delighted to know that you had an overall positive experience and we hope to welcome you back soon.

5 out of 5

Posted by on Feb 19, 2019

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Comment from Hotel Management

Apr 1, 2019 by Pan Pacific Singapore Team

Thank you for your positive review, we hope to welcome you back soon.

About the Pan Pacific Singapore (SG Clean)

Location 7 Raffles Boulevard, Singapore, 039595

Property Features

Pan Pacific Singapore offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Meeting rooms and limo/town car service are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Singapore. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 1 building
  • 790 guestrooms or units
  • 35 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 1986
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: Promena Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pan Pacific Singapore offers 790 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Edge - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner.

Hai Tien Lo - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Rang Mahal - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.

Pacific Emporium - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport limousine service (surcharge). Guests must contact this property in advance to reserve the service.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 100.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property enforces a smart, elegant dress code for guests accessing the Pacific Club. Guests above the age of 12 are welcome.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Grey water recycling system
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Self parking fee: SGD 15 per day
  • Nearby parking fee: SGD 1.10 per hour
  • Rollaway bed fee: SGD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Pan
  • Pacific Pan Singapore
  • Pacific Singapore
  • Pan Pacific Hotel Singapore
  • Pan Pacific Singapore
  • Pan Singapore
  • Singapore Pacific
  • Singapore Pan
  • Singapore Pan Pacific
  • Pan Pacific Singapore Hotel Singapore
  • Pan Pacific Singapore Hotel
  • Pan Pacific Singapore Hotel
  • Pan Pacific Singapore Singapore
  • Pan Pacific Singapore (SG Clean)
  • Pan Pacific Singapore Hotel Singapore

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.