Pan Pacific Orchard

5.0 star property
5-star luxury hotel near ION Orchard

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Photo gallery for Pan Pacific Orchard

Experience the inviting atmosphere of our lobby, featuring a high ceiling, geometric tile design, and comfortable seating areas.
Experience the unique blend of architecture and serenity at this hotel, featuring a reflective pool and lush surroundings.
Enjoy a panoramic view of the city from the spacious balcony with a glass enclosure.
Relax in a spacious room with a large bed, a cozy seating area, and a city view.
Welcome to our lobby, featuring a central fountain, comfortable seating, and a reception desk.

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • ION Orchard
    ‪5 min walk‬
  • Orchard Road
    ‪17 min walk‬
  • Singapore Botanic Gardens
    ‪17 min walk‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

Deluxe 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Pacific Club Balcony King

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Loft

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Pacific Club Balcony Loft

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Balcony King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Beach Terrace Balcony King

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Beach Terrace Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Cloud Terrace Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Singapore

City center retreat .With a stay at this Orchard hotel, you'll be within half a mile (1 km) of ION Orchard and 2 miles (3 km) of Orchard Road. Singapore Botanic Gardens and Marina Bay Street Circuit are also within 3 miles (5 km).

What's nearby

  • ION Orchard - 5 min walk - 0.3 miles
  • Orchard Road - 17 min walk - 0.9 miles
  • Singapore Botanic Gardens - 17 min walk - 0.9 miles
  • Marina Bay Sands Skypark - 6 min drive - 3.3 miles
  • Marina Bay Sands Casino - 7 min drive - 3.5 miles

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Muddy Murphy's - ‬3 min walk
  • ‪French Fold - ‬4 min walk
  • ‪Ps Cafe - ‬2 min walk
  • ‪Isle Eating House - ‬2 min walk
  • ‪Merci Marcel - ‬4 min walk

About this property

Pan Pacific Orchard

5-star luxury hotel near ION Orchard
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Malay, Thai

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Frequently asked questions

How close is Pan Pacific Orchard to the airport?

Pan Pacific Orchard is 10.3 mi (23-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

Does Pan Pacific Orchard have an airport shuttle?

Airport shuttle services are not available at Pan Pacific Orchard.

How close is Pan Pacific Orchard to the beach?

This hotel is 5.1 mi (18-min drive) from Palawan Beach and 6.2 mi (22-min drive) from Siloso Beach. Don't forget your sunscreen!

Does Pan Pacific Orchard offer free breakfast?

Free breakfast isn’t provided at Pan Pacific Orchard, but buffet breakfast is offered for a fee of SGD 48 for adults and SGD 24 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Pan Pacific Orchard?

No, there is no casino at this hotel, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (11-min drive) are nearby.

What time is check-in at Pan Pacific Orchard?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Pan Pacific Orchard?

This hotel offers free self parking.

Does Pan Pacific Orchard have a pool?

Pan Pacific Orchard features 2 outdoor pools. Guests can enjoy pool access from 7:30 AM to 9:00 PM.

Does Pan Pacific Orchard have a restaurant?

Pan Pacific Orchard is home to Mosella, which features al fresco dining and brunch.

Does Pan Pacific Orchard have a spa?

This hotel doesn't have a spa, but it does offer facials, body treatments, and massages.

How close is Pan Pacific Orchard to downtown Singapore?

Pan Pacific Orchard is 1.9 mi away from Singapore.

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 278 out of 415 reviews
Rating 8 - Good. 73 out of 415 reviews
Rating 6 - Okay. 28 out of 415 reviews
Rating 4 - Poor. 21 out of 415 reviews
Rating 2 - Terrible. 15 out of 415 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dr Amani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a 4-bedroom and made a full payment. However, as I was leaving the hotel in a car bound for the airport, the receptionist approached me and demanded additional payment for the next day, despite my not using the room and having already left the country. She insisted that I pay. Interestingly, she mentioned that they wouldn't have charged me if I had booked directly through the hotel. She advised me to submit an official complaint to Expedia to get a refund.
Stayed 8 nights in Mar 2025

10/10 Excellent

Anas

Stayed 2 nights in Apr 2025

10/10 Excellent

Nova

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my best hotel experience ever! pool access suite is the best
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique building and amazing views. However, the pool was too cold the entire time to enjoy so we never ended up using it.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The hotel was absolutely fantastic! It was impeccably clean, and the staff were incredibly helpful and friendly. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very friendly staff, excellent service on all areas of the hotel. Beautiful comfortable bed
Stayed 3 nights in Apr 2025

4/10 Poor

Josh

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Pahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Charissa

Liked: Staff & service, room comfort
Disliked: Cleanliness

Excellent staff but dirty room. Just our luck

Excellent staff but dirty room and the key didn’t work cos the batteries needed replacing. The staff was nice and tried to do service recovery.
Stayed 2 nights in Mar 2025

6/10 Okay

Charlie Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Stella

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay at Pan Pacific Orchard – A 5/5

We had a fantastic four-night stay at Pan Pacific Orchard. The room was of a high standard, and the balcony was a great bonus. The staff was incredibly helpful and friendly, and we especially want to highlight Hanh from Housekeeping on our floor (13) – what a star you have in her! We rate our stay 5 out of 5. However, there is room for improvement in the breakfast experience at Mosella. We felt that the process for welcoming breakfast guests and the waiting time for coffee and water could be optimized for an even better start to the day.
Stayed 4 nights in Mar 2025

8/10 Good

Brinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny bathroom and tiny room

The hotel itself was very nice. The staff were great. The Bathroom however did not feel like Premier or luxury. It was very small. Very crammed. We booked the Premier room with balcony and expected the room to stand out but it didnt. The rooms felt small. You are paying the price for the pool.
Stayed 1 night in Mar 2025

10/10 Excellent

KYUNGHEE

Stayed 2 nights in Mar 2025

10/10 Excellent

Pyi Nyein, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with short walking distance to Orchard area. Hotel architectural style is also amazing !!
Stayed 4 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
The staff are great and super accommodating! I had an issue with the air con in one of my rooms and they immediately offered me alternatives which was great, found a room that worked in the end. The food from the restaurant is delicious and highly recommend the red tuna tartar and Australian Wagyu. When you order a main you also get this delicious freshly made bread which is to die for. The cocktails in the bar on the 11th floor aren't the best though, there's a focus on bitter/spicey flavours which I think require a specific palette to enjoy. Some less complicated cocktails would be welcomed. Great service otherwise!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shea, Arvada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel and staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, super friendly stuff.
Stayed 3 nights in Mar 2025

8/10 Good

Pomp

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Tsung pei

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Arman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. 10/10.
Stayed 1 night in Mar 2025