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4.3 out of 5

"The surroundings are messy with construction work for train tunnels " More

By a verified traveler on Sun 29 Aug 2021

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Hotel Description

4-star eco-friendly hotel in East Coast

In shopping district

Your stay at this East Coast hotel places you within 2 miles (3 km) of Parkway Parade and East Coast Park. Joo Chiat Complex and Tanjong Katong Complex are also within 2 miles (3 km).

Multiple dining options

This eco-friendly hotel includes 3 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the 8 conference rooms, free WiFi in public areas, and express check-in. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 576 guestrooms offer free WiFi and 24-hour room service. Coffee/tea makers, free bottled water, and hair dryers are also available.

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$92* Per night/room Oct 18 - Oct 19

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Mercure Singapore Roxy (SG Clean) ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Mercure Singapore Roxy (SG Clean)

Everyone (2) Family (1)
4 out of 5
The surroundings are messy with construction work for train tunnels

Posted by on Aug 29, 2021

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5 out of 5

Highly recommended hotel

Pros: The location, facilities, and the mobile phone useage.
Cons: Small face washers in the bathroom.
Location: East Coast Park Beach was perfect for relaxing. The shopping mall across the road was excellent for eating and shopping. The airport is close by.
I have stayed at this hotel several years ago and was more than pleased to return. The location was convenient to a large shopping mall across the road and was also only a few minutes walk to East Coast Park Beach. The hotel staff was very obliging and the check-in and check-out were hassle free. The room was comfortable, quiet and clean. The best feature was the complimentary use of a Handy mobile phone which had free internet and local calls around Singapore, making it a breeze to find my way with Google Maps and finding various shops and restaurants. The airport shuttle bus was hourly and much appreciated too.

Posted by , from Jakarta, Indonesia on May 9, 2017

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Comment from Hotel Management

May 11, 2017 by General Manager

Dear Gary, Thank you for this wonderful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

4 out of 5

Close to airport

Pros: Close to airport
Our room was clean and the bed was comfortable. The hotel staff was very helpful and pleasant.

Posted by , from US on Nov 16, 2016

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Comment from Hotel Management

Nov 18, 2016 by General Mananger

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

About the Grand Mercure Singapore Roxy (SG Clean)

Location 50 East Coast Road, Singapore, 428769

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Grand Mercure Singapore Roxy (SG Clean) offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Grand Mercure Singapore Roxy (SG Clean). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 576 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Grand Mercure Singapore Roxy (SG Clean) offers 576 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Feast East Buffet Restaur - This restaurant serves breakfast, brunch, lunch, and dinner.

Jia Wei Restaurant - This restaurant serves lunch and dinner.

Wave Cafe and Wine Bar - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Breez bistro bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 70.62 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and ALLSAFE (Accor Hotels).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines SG Clean (Singapore)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: SGD 33 per person (approximately)
  • Rollaway bed fee: SGD 70.62 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Roxy
  • Grand Mercure Roxy Hotel
  • Grand Mercure Roxy Hotel Singapore
  • Grand Mercure Roxy Singapore
  • Hotel Mercure Roxy
  • Mercure Hotel Roxy
  • Mercure Roxy Hotel
  • Roxy Grand Mercure
  • Roxy Grand Mercure Hotel
  • Roxy Mercure
  • Grand Mercure Roxy Singapore Hotel Singapore
  • Grand Mercure Singapore Roxy
  • Grand Mercure Singapore Roxy Hotel
  • Grand Accor Roxy Hotel
  • Mercure Singapore
  • Grand Mercure Singapore Roxy
  • Grand Mercure Singapore Roxy (SG Clean) Hotel
  • Grand Mercure Singapore Roxy (SG Clean) Singapore
  • Grand Mercure Singapore Roxy (SG Clean) Hotel Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.