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"1) Bathroom plumbing for the shower drain is sitting with standing water as least for the 13the floor.
2) TV reception is terrible and no cable for
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By a verified traveler on Sat 18 Jan 2020
Hotel Description
4-star family-friendly hotel near Raffles Place, connected to a shopping center
In shopping district
At this Financial District Singapore hotel, you'll be well placed to visit Singapore River and Clarke Quay Central, both within a 5-minute walk. Raffles Place and Chinatown Heritage Center are also within half a mile (1 km).
Renovated in 2016
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the fitness center and perks like free self parking and free WiFi.
WiFi, Smart TVs
The 445 guestrooms feature 24-hour room service, Smart TVs with digital channels, and thoughtful touches like bathrobes and slippers. WiFi, Netflix, and minibars are also available.
Furama City Centre ratings based on 6 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Furama City Centre
Everyone (3)
3 out of 5
1) Bathroom plumbing for the shower drain is sitting with standing water as least for the 13the floor.
2) TV reception is terrible and no cable for the entire time of staying. We even called for technician and he was not able to help. Also IT department closed office during weekends.
3) wifi is on and off, my sister in law's room cannot lock in for entire time.
4) The date we checked in, their check in computer was down!
5) The location is good, but the facilities were old. They are either too old or not working at all.
6) If you call front desk for common problem s, sometimes they told you they need to ask manager and they never return your calls.
Posted by a verified traveler on Jan 18, 2020
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5 out of 5
Location and value
Pros:Location
Cons:Meals are overpriced
Location:In Chinatown plus access to the subway.
Very good location plus value for the money. Only one complaint and that is for an American they have only CNN as a news channel instead of the leading Fox News.
Posted by a verified traveler on Oct 10, 2016
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1 out of 5
Worst service from staff
Hotel is good but the checkin was a nightmare.The hotel staff is not at all helpful.I had to deal to complete my billing process for a day to stay for a day .My parents had to wait to checkin for 2 hours and I was made to sign some forms at 2.00AM in morning(USA timing ) so it's way too much charge for service they provide.The hotel does have rediculous hidden policies.VERY DISAPPOINTED
Posted by sanjay , from new york ,usa on Jul 26, 2015
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4 out of 5
I was supprised to find such a good hotel at this price range. Travelosity was perfect for getting us this room at a great rate on very short notice
Pros:Close restaurants, Quiet
Cons:Poor breakfast
Everything was more than expected from the service personnel to the quality of the rooms. The price was excellent thanks to Travelosity
Posted by a verified traveler on Feb 7, 2011
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5 out of 5
Family Friendly, 5 minute covered walk to MRT, Great Value
We stayed at the Furama City Center for 4 days and 3 nights. We booked two rooms After making the reservation I called the local number and asked for two adjoining non-smoking rooms. When we arrived, Voila!, they had exactly what we requested, ready and waiting for us!
To get to the MRT Chinatown Point station;, you walk across a covered walkway to the People's Park Center, and across a second covered walkway to Chinatown Point. It's a 5 minute, total, walk, completely covered, to the MRT station.
There's very good inexpensive food in the food courts in both the People's Park Center and Chinatown Point ;our entire family of 5 ate for less than the cost for one at the buffet in the hotel;. There's also a Swenson's, complete with a children's menu, crayons and coloring upon arrival, in Chinatown Point. Hong Lim Park is across the street with exercise stations.
If you take a Taxi, tell them both the name of the hotel, and that it's across from Chinatown Point. There's more than one Furama hotel in Singapore - but every cabbie knows Chinatown Point.
The service was very good, prompt, and courteous - room service brought us bowls and spoons for breakfast every day within minutes of us calling.
If you're looking for criticisms, the movie channel isn't great (it's Singapore's Vision 4), and the A/C in one room ran a bit cool, despite several attempts by engineering to fix it. The hotel pool is a bit murky but fine/fun.
All in all, it's nice to find a family-friendly, great value hotel in Singapore we're an expat family based in Jakarta, so we visit at least once a year). We'll definitely stay here again!
Posted by a verified traveler on Aug 18, 2009
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4 out of 5
Good Location, Good Service
We stayed at the hotel for 5 days (Thurs - Mon) while in Singapore for military business. The rate was good - averaged $***/ night. The room was modern, clean, and had been renovated in 2008. In room amenities include TV with basic cable, shower, American-style toilet (with seat, which is not always common), separate sink, minibar, fridge, phone, and decent beds. The pool is small but has convenient hours (0600-2200), and the gym is adequate with 1 treadmill, free weights, and a stair-step.
Pros:
- Location is a 2 minute walk from the Chinatown MRT station and a 10 minute walk from Clarke Quay with many restaurants and shops.
- Excellent service in room, in the lobby, and at the bar/restaurant
Cons:
- Internet costs $25sg for 24 hours in room, no wireless available except in lobby
- Laundrette consists of one washer and dryer, and each cycle is $8 sg
The property will be renovating from 28 February 2019 to 31 March 2020 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Property Features
Furama City Centre offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Furama City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Furama City Centre was completed in December 2016. Smoking is allowed in designated areas at this 4-star Singapore hotel.
445 guestrooms or units
23 levels
6458 sq ft of conference space
600 sq m of conference space
Built in 1984
Dining venue
Bar or lounge
Coffee shop
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
ATM
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Metro station: Clarke Quay Station (0.3 km / 0.2 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Furama City Centre offers 445 air-conditioned accommodations with minibars and safes. Smart televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
Smart television
Digital channels
Netflix
Coffee maker
Shower
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Furama City Centre has a restaurant serving dinner only.
Late night fare is available from 24-hour room service.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Health or beauty spa nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Wheelchair accessible parking
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 9 AM
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for SGD 60.0 per day.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Debit cards
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: SGD 33.90 for adults and SGD 25.65 for children (approximately)
Fee for in-room wireless Internet: SGD 0 per stay (rates may vary)
Fee for in-room wired Internet: SGD 0.35 per minute (rates may vary)
Airport shuttle fee: SGD 105.93 per vehicle (one-way)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: SGD 60.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Furama Centre
Furama City
Furama City Centre
Furama City Centre Hotel
Furama City Centre Hotel Singapore
Furama City Centre Singapore
Furama Hotel Singapore
Furama Singapore
Furama City Centre Hotel
Furama City Centre Singapore
Furama City Centre Hotel Singapore
You should know
Furama City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
