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"1) Bathroom plumbing for the shower drain is sitting with standing water as least for the 13the floor. 2) TV reception is terrible and no cable for ... " More

By a verified traveler on Sat 18 Jan 2020

Hotel Description

4-star family-friendly hotel near Raffles Place, connected to a shopping center

In shopping district

At this Financial District Singapore hotel, you'll be well placed to visit Singapore River and Clarke Quay Central, both within a 5-minute walk. Raffles Place and Chinatown Heritage Center are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the fitness center and perks like free self parking and free WiFi.

WiFi, Smart TVs

The 445 guestrooms feature 24-hour room service, Smart TVs with digital channels, and thoughtful touches like bathrobes and slippers. WiFi, Netflix, and minibars are also available.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$68* Per night/room Feb 24 - Feb 25

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Furama City Centre ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Furama City Centre

Everyone (3)
3 out of 5
1) Bathroom plumbing for the shower drain is sitting with standing water as least for the 13the floor. 2) TV reception is terrible and no cable for the entire time of staying. We even called for technician and he was not able to help. Also IT department closed office during weekends. 3) wifi is on and off, my sister in law's room cannot lock in for entire time. 4) The date we checked in, their check in computer was down! 5) The location is good, but the facilities were old. They are either too old or not working at all. 6) If you call front desk for common problem s, sometimes they told you they need to ask manager and they never return your calls.

Posted by on Jan 18, 2020

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5 out of 5

Location and value

Pros: Location
Cons: Meals are overpriced
Location: In Chinatown plus access to the subway.
Very good location plus value for the money. Only one complaint and that is for an American they have only CNN as a news channel instead of the leading Fox News.

Posted by on Oct 10, 2016

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1 out of 5

Worst service from staff

Hotel is good but the checkin was a nightmare.The hotel staff is not at all helpful.I had to deal to complete my billing process for a day to stay for a day .My parents had to wait to checkin for 2 hours and I was made to sign some forms at 2.00AM in morning(USA timing ) so it's way too much charge for service they provide.The hotel does have rediculous hidden policies.VERY DISAPPOINTED

Posted by , from new york ,usa on Jul 26, 2015

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4 out of 5

I was supprised to find such a good hotel at this price range. Travelosity was perfect for getting us this room at a great rate on very short notice

Pros: Close restaurants, Quiet
Cons: Poor breakfast
Everything was more than expected from the service personnel to the quality of the rooms. The price was excellent thanks to Travelosity

Posted by on Feb 7, 2011

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5 out of 5

Family Friendly, 5 minute covered walk to MRT, Great Value

We stayed at the Furama City Center for 4 days and 3 nights. We booked two rooms After making the reservation I called the local number and asked for two adjoining non-smoking rooms. When we arrived, Voila!, they had exactly what we requested, ready and waiting for us! To get to the MRT Chinatown Point station;, you walk across a covered walkway to the People's Park Center, and across a second covered walkway to Chinatown Point. It's a 5 minute, total, walk, completely covered, to the MRT station. There's very good inexpensive food in the food courts in both the People's Park Center and Chinatown Point ;our entire family of 5 ate for less than the cost for one at the buffet in the hotel;. There's also a Swenson's, complete with a children's menu, crayons and coloring upon arrival, in Chinatown Point. Hong Lim Park is across the street with exercise stations. If you take a Taxi, tell them both the name of the hotel, and that it's across from Chinatown Point. There's more than one Furama hotel in Singapore - but every cabbie knows Chinatown Point. The service was very good, prompt, and courteous - room service brought us bowls and spoons for breakfast every day within minutes of us calling. If you're looking for criticisms, the movie channel isn't great (it's Singapore's Vision 4), and the A/C in one room ran a bit cool, despite several attempts by engineering to fix it. The hotel pool is a bit murky but fine/fun. All in all, it's nice to find a family-friendly, great value hotel in Singapore we're an expat family based in Jakarta, so we visit at least once a year). We'll definitely stay here again!

Posted by on Aug 18, 2009

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4 out of 5

Good Location, Good Service

We stayed at the hotel for 5 days (Thurs - Mon) while in Singapore for military business. The rate was good - averaged $***/ night. The room was modern, clean, and had been renovated in 2008. In room amenities include TV with basic cable, shower, American-style toilet (with seat, which is not always common), separate sink, minibar, fridge, phone, and decent beds. The pool is small but has convenient hours (0600-2200), and the gym is adequate with 1 treadmill, free weights, and a stair-step. Pros: - Location is a 2 minute walk from the Chinatown MRT station and a 10 minute walk from Clarke Quay with many restaurants and shops. - Excellent service in room, in the lobby, and at the bar/restaurant Cons: - Internet costs $25sg for 24 hours in room, no wireless available except in lobby - Laundrette consists of one washer and dryer, and each cycle is $8 sg

Posted by on Feb 21, 2009

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Renovations + Closures

The property will be renovating from 28 February 2019 to 31 March 2020 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Furama City Centre offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Furama City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Furama City Centre was completed in December 2016. Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 445 guestrooms or units
  • 23 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Clarke Quay Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Furama City Centre offers 445 air-conditioned accommodations with minibars and safes. Smart televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Netflix
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Furama City Centre has a restaurant serving dinner only.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 60.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 33.90 for adults and SGD 25.65 for children (approximately)
  • Fee for in-room wireless Internet: SGD 0 per stay (rates may vary)
  • Fee for in-room wired Internet: SGD 0.35 per minute (rates may vary)
  • Airport shuttle fee: SGD 105.93 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: SGD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Furama Centre
  • Furama City
  • Furama City Centre
  • Furama City Centre Hotel
  • Furama City Centre Hotel Singapore
  • Furama City Centre Singapore
  • Furama Hotel Singapore
  • Furama Singapore
  • Furama City Centre Hotel
  • Furama City Centre Singapore
  • Furama City Centre Hotel Singapore

You should know

  • Furama City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.