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 Singapore • 1 Room
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Carlton Hotel Singapore (SG Clean)

4.5-star property
76 Bras Basah Road, Singapore, 1-855-201-7819
4.6 out of 5
Exceptional!
See all 8 travelocity Reviews

"Glass view washroom that allowed us to look into the room and watch the TV. " More

By a verified traveler on Sat 27 Mar 2021

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Hotel Description

4.5-star luxury hotel near Cathedral of the Good Shepherd

City center stay

With a stay at this Downtown Singapore hotel, you'll be steps from Cathedral of the Good Shepherd and CHIJMES. Singapore Art Museum and Bras Basah Complex are also within half a mile (1 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 13 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, Smart TVs

The 940 guestrooms offer free WiFi and free wired Internet, Smart TVs with digital channels, and 24-hour room service. Minibars, coffee/tea makers, and free newspapers are also available.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Carlton Hotel Singapore (SG Clean) ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Carlton Hotel Singapore (SG Clean)

Everyone (1) Couples (2) Family (4)
5 out of 5
Glass view washroom that allowed us to look into the room and watch the TV.

Posted by on Mar 27, 2021

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2 out of 5
It felt like they don't care about guests satisfaction. We made the booking specially for anniversary celebration. Requested for a room with a nice view which was acknowledged on the booking app and subjected to room availability. Upon check-in, I repeated my request which was acknowledged but ended up with a room facing a blue building with no view. Massive disappointment. I called the hotel reception and asked to change the room and yes in the end, I got what I wanted - room with a decent view which was available all along (it was a mid week booking so occupancy cannot be high). So why didn't they strive to listen and attend to their guests' requests right from the start. Failed!

Posted by on Feb 15, 2021

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5 out of 5
The location was perfect, the staff was friendly and accommodating. They provide access to a shower for you to freshen up after you check out if you have a late flight. That was wonderful. Definitely would stay her again.

Posted by on Nov 11, 2019

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5 out of 5

Posted by on Sep 22, 2019

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5 out of 5
Great location and continued excellent service. All staff, from bellmen to concierge, to reception, and housekeeping are always professional and courteous.

Posted by on Jul 22, 2019

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5 out of 5
Service has always been excellent since I started staying here three years ago. From the moment I step out of the taxi, someone is there to help. The hotel is always full, but check-in and check-out are always efficient. Staff are professional and friendly.

Posted by on May 20, 2019

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5 out of 5
The hotel is fabulous. We thoroughly enjoyed our stay here. It's close to everything such as MRT station, restaurants, shopping, etc...all within walking distance. The staff is wonderful, courteous, and helpful. We liked the fact that everyone there speaks English so communication is very easy :-) We'd loved to stay here again whenever we come back to Singapore. Thank you for the wonderful hospitality :-)

Posted by , from Garden Grove, USA on Mar 13, 2019

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5 out of 5
Excellent location and nothing but first class service and amenities.

Posted by on Nov 23, 2019

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About the Carlton Hotel Singapore (SG Clean)

Location 76 Bras Basah Road, Singapore, 189558

Property Features

Carlton Hotel Singapore (SG Clean) offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 4370 square feet (406 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the luxury Carlton Hotel Singapore (SG Clean). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 940 guestrooms or units
  • 26 levels
  • 4 dining venues
  • 4370 sq ft of conference space
  • 406 sq m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Bras Basah Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Carlton Hotel Singapore (SG Clean) offers 940 air-conditioned accommodations with minibars and safes. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Tuxedo - This café serves light fare only. Open daily.

Shinji by Kanesaka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

LifeSpa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 33 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Hotel Singapore
  • Carlton Singapore
  • Carlton Singapore Hotel
  • Hotel Carlton Singapore
  • Hotel Singapore Carlton
  • Singapore Carlton
  • Singapore Carlton Hotel
  • Singapore Hotel Carlton
  • Carlton Hotel Singapore
  • Carlton Singapore Sg Clean
  • Carlton Hotel Singapore (SG Clean) Hotel
  • Carlton Hotel Singapore (SG Clean) Singapore
  • Carlton Hotel Singapore (SG Clean) Hotel Singapore

You should know

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.