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"The staff was very helpful. Anastasia willingly helped us make local calls to confirm reservations for a hot air balloon ride, and later for made rest ... " More

By a verified traveler on Sun 15 May 2016

Hotel Description

Historic B&B near Fisiocritici Onlus Academy Natural History Museum

City center stay

With a stay at this Siena Historical Center B&B, you'll be steps from Pinacoteca Nazionale and Sant'Agostino. Fisiocritici Onlus Academy Natural History Museum and Accademia Musicale Chigiana are also within half a mile (1 km).

Terrace

Free WiFi in public areas, a terrace, and a garden are available at this bed & breakfast. A library, luggage storage, and laundry facilities are also on offer.

Flat-screen TVs

In addition to flat-screen TVs, the 12 guestrooms offer Frette Italian sheets and hair dryers. Safes, showers, and phones are also available.

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Quadruple Room, 2 Bedrooms, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

B&B Relais il Casato ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for B&B Relais il Casato

Everyone (1)
3 out of 5
The staff was very helpful. Anastasia willingly helped us make local calls to confirm reservations for a hot air balloon ride, and later for made restaurant reservations for us. She left for the night before we returned, but kindly left a note confirming she was successful in getting the reservation. We recognize that a very old, damp building provides challenges, especially with mold, but it appeared that more could be done with simple maintenance to make the facilities look better and shine as special and unique. For instance there were rips in the seams of the bedspread that could have been easily sewn. Extra attention to small details can make all the difference so as to make this a special place to stay. We really enjoyed the neighborhood, the nearby university grounds and the views from there. We also enjoyed the university botanical gardens. We took a taxi from the train station since we were unfamiliar with the city and didn't want to go up and down hills with the carry-on roller bags, which cost 17 euro, but we realized that it was easy to catch a bus outside the nearby city gate to return to the station. The highlights of our stay in Siena were walking the non-touristy parts of the city, the views of the Tuscan countryside, and the hot air balloon ride with Balloon Team Italia. The view of the countryside over the rooftops from the hotel window was amazing, especially in the early morning light.

Posted by on May 15, 2016

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Comment from Hotel Management

Jun 30, 2016 by caty

thankk you :-)

Property Features

As a guest of B&B Relais il Casato, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The historic B&B Relais il Casato also features a garden and laundry facilities. Smoking is allowed in designated areas at this Siena bed & breakfast.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1300
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Galileo Galilei Airport (PSA)

Room Amenities

B&B Relais il Casato offers 12 accommodations with safes and hair dryers. Beds feature Frette Italian sheets. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Frette Italian linens
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 11 AM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

This property’s breakfast service is available only by reservation and must be requested in advance of arrival. Breakfast is served in guestrooms.

This hotel’s reception is open daily from 11 AM to 1 PM, and from 3:30 PM to 7:30 PM. Guests planning to arrive outside these hours must contact this property in advance to arrange check-in.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 29.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 5.00 per pet, per night
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards.

  • One child stays free
  • No elevators
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: EUR 5 per person (approximately)
  • Pet fee: EUR 5.00 per pet, per night
  • Rollaway bed fee: EUR 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residenza d'Epoca il Casato
  • Residenza d'Epoca il Casato House
  • Residenza d'Epoca il Casato House Siena
  • Residenza d'Epoca il Casato Siena
  • Il Casato Residenza d` Epoca Hotel Siena
  • Resinza d'Epoca il Casato Hou
  • B&B Relais il Casato Siena
  • Residenza d'Epoca il Casato
  • B&B Relais il Casato Bed & breakfast
  • B&B Relais il Casato Bed & breakfast Siena

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.