Tunnel Urban Retreat
4.0 star property
Family-friendly 4-star hotel near Angkor Eye
Choose dates to view prices
Photo gallery for Tunnel Urban Retreat
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pet friendly
- Breakfast available
- Bar
- Room service
- Spa
Explore the area
Street 82, Siem Reap, Siem Reap Province, 171202
- Old Market AreaPlace, Old Market Area9 min walk
- Angkor Night MarketPlace, Angkor Night Market9 min walk
- Pub StreetPlace, Pub Street10 min walk
- Siem Reap Angkor Intl. Airport (SAI)Airport, Siem Reap Angkor Intl. Airport (SAI)54 min drive
Room options
View all photos for Double Room with Garden View
Double Room with Garden View
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 194 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Family Room
Family Room
- 388 sq ft
- Sleeps 4
- 1 King Bed and 2 Twin Beds
View all photos for Three-Bedroom Villa
Three-Bedroom Villa
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 538 sq ft
- 3 bedrooms
- Sleeps 6
- 3 King Beds
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About the neighborhood
Siem Reap
In Siem Reap .Within a 15-minute walk of the hotel, you'll find Old Market Area and Pub Street. Siem Reap Royal Residence and Angkor National Museum are also within 2 miles (3 km).
What's nearby
- Old Market Area - 9 min walk - 0.5 miles
- Angkor Night Market - 9 min walk - 0.5 miles
- Pub Street - 10 min walk - 0.6 miles
- Siem Reap Royal Residence - 3 min drive - 1.2 miles
- Angkor National Museum - 4 min drive - 1.7 miles
Getting around
- Siem Reap Angkor Intl. Airport (SAI) - 59 min drive
Restaurants
- Aroma Coffee Shop - 8 min walk
- The Harbour - 4 min walk
- Best mom - 6 min walk
- Taj Mahal - 6 min walk
- Temple Design Restaurant - 5 min walk
About this property
Tunnel Urban Retreat
Family-friendly 4-star hotel near Angkor Eye
Tunnel Urban Retreat offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Business amenities include meeting rooms and coworking spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Tunnel Urban Retreat. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Tunnel Urban Retreat was completed in June 2024.
Smoking is allowed in designated areas at this 4-star Siem Reap hotel.
- 1 floor
- 19 guestrooms or units
- 4 buildings
- Meeting rooms
- Built in 2015
- Childcare (surcharge)
- Poolside lounge chairs
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Terrace
- Garden
- Smoking in designated areas
- Water dispenser
- Bar or lounge
- 1 conference room
- Dining venue
Tunnel Urban Retreat offers 19 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
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Property amenities
Family friendly
- In-room babysitting (surcharge)
- In-room crib
- Outdoor pool
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free secured self parking on site
Food and drink
- Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 for adults and USD 6 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Things to do
- Bicycle storage
- Bicycle tours
- Books
- Cooking classes
- Full-service spa
- Outdoor pool
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator (single-level property)
- Tile flooring in public areas
- Tile flooring in room
Room amenities
Entertainment
- 40-inch LCD TV with satellite channels
Bedroom
- Bedsheets provided
- Blackout drapes
- Free crib
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Limited room service
- Meal delivery service
More
- Air conditioning
- Bulk dispensers for toiletries
- Connecting rooms available
- Desk
- Desk chair
- Eco-friendly toiletries
- Electrical adapters
- Iron/ironing board on request
- LED lighting
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Access methods
Staffed front desk
Pets
- Pets are welcome and stay free
- Only dogs and cats are allowed
- Maximum 2 pets
- Pets cannot be left unattended
- Food and water bowls are available
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
- Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 25 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap
Frequently asked questions
How close is Tunnel Urban Retreat to the airport?
Tunnel Urban Retreat is 29.4 mi (59-min drive) away from the Siem Reap Angkor Intl. Airport (SAI) airport, the closest popular airport to the property.
Does Tunnel Urban Retreat have an airport shuttle?
Tunnel Urban Retreat offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.
Does Tunnel Urban Retreat offer free breakfast?
Free breakfast isn’t provided at Tunnel Urban Retreat, but continental breakfast is offered for a fee of USD 6 for adults and USD 6 for children. It's available every day from 6:30 AM to 10:00 AM.
Is there a casino at Tunnel Urban Retreat?
No, there is no casino at this hotel.
What time is check-in at Tunnel Urban Retreat?
Check-in start time: 2:00 PM; Check-in end time: midnight.
Is there free parking at Tunnel Urban Retreat?
This hotel offers free self parking.
Does Tunnel Urban Retreat have a pool?
Tunnel Urban Retreat features an outdoor pool.
Does Tunnel Urban Retreat have a restaurant?
Yes, there is a restaurant on site.
Does Tunnel Urban Retreat have a spa?
This hotel has a spa, which features massages, facials, and aromatherapy.
How close is Tunnel Urban Retreat to downtown Siem Reap?
Tunnel Urban Retreat is 0.5 mi away from Siem Reap.