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Lion Quays Hotel & Spa

4.0 star property
Enjoy 2 restaurants at this 4-star Oswestry hotel

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Garden
Exterior
Business center
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

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Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Chirk Castle
    ‪10 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪63 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(25 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View | In-room safe, individually decorated, desk, iron/ironing board

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

  • Sleeps 2
  • 1 Twin Bed

Executive Room with Canal View 1 Double bed

  • Sleeps 2

Suite

  • Sleeps 2

About the neighborhood

Oswestry

On river.Stay at this Oswestry hotel and you'll be within half a mile (1 km) of Lion Quays Spa and 2 miles (3 km) of Pontcysyllte Aquaduct. Also, Chirk Community Hospital is within 3 miles (5 km) and Park Hall Stadium is within 6 miles (10 km).

What's nearby

  • Lion Quays Spa - 3 min walk - 0.2 miles
  • Pontcysyllte Aquaduct - 15 min walk - 0.8 miles
  • British Ironwork Centre - 10 min drive - 7.7 miles
  • Chirk Castle - 10 min drive - 3.6 miles
  • Llangollen Bridge - 13 min drive - 9.6 miles

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪The Poachers - ‬2 min drive
  • ‪The Lion Quays Waterside Resort - ‬2 min walk
  • ‪Denbighs Restaurant - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Enjoy 2 restaurants at this 4-star Oswestry hotel
Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2004
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Front of property

The Wild Pheasant Hotel & Spa

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 673 reviews
$101 nightly
The price is $121
Oct 9 - Oct 10
Total with taxes and fees
The Wild Pheasant Hotel & Spa

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

How close is Lion Quays Hotel & Spa to the airport?

Lion Quays Hotel & Spa is 23.4 mi (37-min drive) away from the Chester (CEG-Hawarden) airport, the closest popular airport to the property.

Does Lion Quays Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Lion Quays Hotel & Spa.

Does Lion Quays Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Lion Quays Hotel & Spa, but full breakfast is offered for a fee of GBP 11.95 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Lion Quays Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in costs GBP 25.00 (subject to availability).

Is there free parking at Lion Quays Hotel & Spa?

This hotel offers free self parking.

Does Lion Quays Hotel & Spa have a pool?

Lion Quays Hotel & Spa features an indoor pool. Guests can enjoy pool access from 7:30 AM to 10:00 PM.

Does Lion Quays Hotel & Spa have a restaurant?

There are 2 onsite restaurants, offering options like Modern European cuisine, al fresco dining, and light fare.

Does Lion Quays Hotel & Spa have a spa?

This hotel has a spa, which features mani/pedis, body scrubs, and hydrotherapy.

How close is Lion Quays Hotel & Spa to downtown Oswestry?

Lion Quays Hotel & Spa is 3.9 mi away from Oswestry.

Reviews

Lion Quays Hotel & Spa Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 387 out of 925 reviews
Rating 8 - Good. 272 out of 925 reviews
Rating 6 - Okay. 137 out of 925 reviews
Rating 4 - Poor. 81 out of 925 reviews
Rating 2 - Terrible. 48 out of 925 reviews

Reviews

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Disappointed not to save the 20% I could have
Stayed 1 night in Jul 2025

8/10 Good

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and use of the spa for free was amazing. Surprised/disappointed by how much the drinks were in the bar. Eg £16 glass of wine. But nice stay none the less. No air con in rooms but felt quite cool anyway
Stayed 1 night in Jun 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd visit we keep coming back.

The only issue I have is that my silver status was not recognised giving me 20% discount from food and drink. Love lion quays. Spa is lovely location fab.
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel building, grounds are beautiful and spa is incredible, but rooms are dated and noisy. I was on the ground floor and you can hear noise all outside of the bar /restaurant area. The net curtains on the windows were stained, there was a dirty food stain on the wall near the table, and the wardrobe paint is flaking off. Poor/no soundproofing I could hear all neighbours, and was woken up by external noise at 5:50am. TV didn't work ,only showed radio stations. Food in restaurant was very good, and bar staff very friendly and helpful. Breakfast food was basic- one type of sliced bread, basic pastries etc. Hot breakfast food was not hot as it is simply kept in ceramic pots on hot rings, so all of the "hot" food is lukewarm. Luckily I stayed on business, as I would not be happy paying £150 for 1 night here.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 4 nights in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weekend break

Stayed 2 nights in Jun 2025

8/10 Good

ashley

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
needs a good clean in the restaurant. table legs are disgusting table tops sticky just dry them properly. balconies need a good wash down
Stayed 4 nights in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

debbie

Traveled with group
Disliked: Amenities, property conditions & facilities
Had a spa weekend and dinner booked. There was a whole host of issues with our stay. - started the day at the spa where we were all booked in for treatments. 2 out of the 4 of us didn’t get the treatment we’d booked. - after the treatments we wanted to use the pool and other facilities but the doors to the steam room and sauna were broken so couldn’t use them. - After the spa we went into the spa cafe. No one else was in the cafe, but the service was incredibly slow just for the 4 of us. Then my friend asked for a glass of water, and was told NO with no further explanation. - We then went to check in. We had booked the hotel well in advance, and had made a request that our two rooms we’d booked were close to each other. When we checked in, we were on different floors. There was a broken mirror in the bathroom. -Went for dinner to find that the ‘kitchen was having some problems’ and that there were only 2 main dishes available from the whole menu. Was advised that it wasn’t likely to be sorted, so when we asked should we find somewhere else to eat, was told that we probably should. So we left the hotel and went somewhere else for dinner. - Went back to the hotel and couldn't sleep as the rooms were so warm. There looked to be an AC unit, but it wouldn’t work. The rooms were also very noisy. Overall, we found the staff to be fairly unhelpful, and inexperienced. And the hotel was dated and in need of some TLC.
Stayed 1 night in Jun 2025

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities

Not the best - dated decor and casual servcie

Hotel was tired . Fells more like a pub with a hotel annexe . Room ok but bathroom absolutely minscule and potrallly dangerous as door knowns in to morrow or anyone wh is in there . restart smielled of fish [ or the cooking ] Dark . Tvales sticky [ even after having been wiped ] Food was ok but serve very crucial and sloppy /
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loverly Night Treat

What a beautiful hotel, in a surprising location, very well maintained, in a great setting.
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The gym had some excellent equipment and the pool and spa looked good (I did not use the pool or spa). The bar had a good selection of drinks and the restaurant had good menu options. However, my room and the general condition of the hotel fell significantly below my expectations for a spa hotel (considering the rating on Expedia). The accommodation was very dated and in urgent need of refurbishment. The bathroom was very small, there was barely any space to open/close the bathroom door.
Stayed 2 nights in Jun 2025

8/10 Good

Milda

Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

4/10 Poor

Georgie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needed updating massively, window wouldn’t open, tv wouldn’t work and uncomfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the room we stayed in, good space , bathroom was great big bath with TV, good shower aswell, bed comfortable, view over canal was nice, had breakfast lovely, spa was a 2 min walk, garden was nice, overall excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for only a brief trip but was very enjoyable
Stayed 1 night in Jun 2025

4/10 Poor

Duncan

Business traveler
Disliked: Cleanliness
Second visit and this time the room was quite a disappointment, very small and run down probably due to being the last room available. Half of the spa was also out of order.
Stayed 1 night in Jun 2025

8/10 Good

Gemma

Liked: Staff & service, room comfort
Overall we enjoyed our stay. The spa facilities were fantastic however when we arrived we were informed it was open till 10pm. We assumed this was for the whole of the weekend stay however when we went on the 2nd day they were closing. The breakfast was amazing couldn't fault anything. The room was an executive room. It was comfortable but required refreshing as paint was stained. We would return
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Staff & service, room comfort

Excellent

The hotel all staff are amazing the food was excellent and so was the breakfast. The spa was great but the hotel it's self is looking tiered definitely needs a lick of paint especially the bedrooms. Thanks for the staff putting a chocolate muffin in the room for my wife's birthday
Stayed 1 night in Jun 2025