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4.1 out of 5

"Very nice hotel....but..... Unfortunately, the price for the stay was very high. It was clear, as all other hotels did the same thing, that when ev ... " More

By a verified traveler on Mon 25 Jun 2018

Hotel Description

Hotel near Ponderosa Plaza in Pinetop

In Pinetop

Within a 15-minute walk of the hotel, you'll find Ponderosa Plaza and Woodland Lake Park. Pinetop Lakes Golf & Country Club is within 6 miles (10 km) and Show Low Museum is within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free perks like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 73 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Feb 5 - Feb 6

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

GreenTree Inn & Suites in Pinetop ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for GreenTree Inn & Suites in Pinetop

Everyone (5) Family (5)
1 out of 5
Hot tub out of service, construction during sleep hours, no ice machines, no internet service

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Leha S

Dear Guest, Thank you for taking time to review the hotel. I am sorry you had a bad experience during your stay. I do apologize for any inconvenience that this caused you during your stay. I do hope that you come back to stay with us again and see the improvements in the spa and the new ice machines and we have been working on the internet system, however on the mountain with storms and outages around the mountain sometimes this is unpreventable. Have a wonderful day! Sincerely, Leha S General Manager

4 out of 5
Like breakfast and bar. Didnt like shower head and tv Didnt work.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 28, 2019 by Leha S

Dear Guest, I am happy to see that you liked the breakfast and the bar. I am sorry that you had trouble with the tv and shower head, we hope that you reported the issues to the front desk and were helped with both in a timely manner. Have a good day! Sincerely, Leha Searcy General Manager

5 out of 5
The staff was very cooperative. The rooms very cleaned

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 13, 2019 by Leha S. General Manager

Dear Guest, Thank you for taking time to review the hotel. It is wonderful to hear that you had a nice stay with us and we do hope that you come back soon to see us. SIncerely, Leha Searcy General Manager

5 out of 5
Great deal on this hotel. Rooms could use a little update but for the price it was clean and the free breakfast was perfect. The update to the lobby was really nice and the staff was very friendly. All and all it was a great experience.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 13, 2019 by Leha S. General Manager

Dear Guest, Thank you for taking time to review the hotel. It is wonderful to hear that you had a nice stay with us and we do hope that you come back soon to see us. We are loving showing off the updates in the lobby, breakfast and bar and the next phases of updates will be coming soon. Great to hear that staff made you feel welcomed. Have a great day! SIncerely, Leha Searcy General Manager

3 out of 5
Odd but a new brand . Team nice. Breakfast is HIE breakfast. Bed comfortable.

Posted by , from Kernersville NC on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Leha S. General Manager

Dear Guest, Thank you for taking time out of the day to review the hotel. We did keep our standard breakfast items from HIE band added a few new items. Look forward to having you come back again and stay with us. Sincerely, Leha Searcy General Manager

4 out of 5
Location is fantastic, what we didn't like is the young lady was helping us, the phone rang and she proceeded to tell the caller directions to the hotel, she could of put them on hold and finished with us. The house cleaning used such a strong bleach, we had to leave the room, around the toilet was still dirty, carpets hadn't been vac. in days, take a look under the lamp shades, very dirty and dusty. We enjoyed our stay other than that, bathroom door drags on the carpet, unsafe.

Posted by , from Lakeside, Az on Apr 21, 2019

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Comment from Hotel Management

Apr 25, 2019 by Leha S. General Manager

Dear Guest, Thank you for taking time to review the hotel. I will use this review to remind the staff of a few things that will improve their customer service skills and that we might be overlooking. I will let you know that we do not use bleach to clean with on property however but I do appreciate you letting me know the areas in the room that housekeeping might need to improve on. I have let the maintenance know about the door dragging and also meeting with housekeeping and used your review as a training tool. I hope you do come back soon to see us again. SIncerely, Leha Searcy General Manager

4 out of 5

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 15, 2019 by Leha S. General Manager

Thank you for your review. Hope to see you again in the future. Sincerely, Leha Searcy General Manager

4 out of 5

June Visit

Pros: Location
Cons: Make it more affordable for those of us who have not yet won the lottery. It's a nice hotel, but not THAT nice.
Very nice hotel....but..... Unfortunately, the price for the stay was very high. It was clear, as all other hotels did the same thing, that when events are happening and demand is high, prices skyrocket, and that is price-gouging at it's worst.

Posted by , from AZ on Jun 25, 2018

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Comment from Hotel Management

Jun 27, 2018 by Leha S. General Manager

Dear Guest, We appreciate you taking the time to review our hotel. I am glad to hear that your overall experience was positive. I hope that you return for a visit soon, maybe in our off-peak season as right now we are in full swing here and maybe you will feel better about your entire experience. We do look forward to having you come back. Have a wonderful day! Sincerely, Leha Searcy General Manager

4 out of 5
This is a good, comfortable hotel that has recently changed its brand. There is some renovation taking place at the West End of the hotel. Rooms are comfortable, beds are comfortable, however there are little things that need to be upgraded as part of the changeover. The hotel has an outside source some inside swimming pool and Jacuzzi meaning you can be accessed year around if I can’t be a cold climate. The exercise room equipment needs to be updated. The breakfast bar offerings are good. With a few Additional renovations this hotel will have a successful future in the Pinetop area

Posted by on Apr 21, 2018

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Comment from Hotel Management

Apr 24, 2018 by Leha S. General Manager

Thank you for taking time to review the hotel. We are excited about the brand change and soon the hotel will have tons of new updates so we hope that you come back and stay with us again this year. We love having guests return. Have a great day

5 out of 5

Outstanding stay in Lakeside/Pinetop, AZ

Location: Great area for camping, mountain biking, hiking, off roading. Weather was wonderful as well. Great restaurants also in the area.
My wife and I were there for an early Memorial Day weekend, to visit with my wife's cousin who had a booth for her quilting stuff at an arts/crafts fair at the Pinetop Country Club and to do some back roads driving to Hawley Lake and the Rim Road. The comfortable motel room to return to each night made a great time better.

Posted by , from Glendale, AZ on May 29, 2016

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About the GreenTree Inn & Suites in Pinetop

Location 431 East White Mountain Boulevard, Pinetop, AZ 85935

Property Features

GreenTree Inn & Suites in Pinetop offers its guests an indoor pool, a spa tub, and a sauna. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 935 square feet (87 square meters). The business-friendly GreenTree Inn & Suites in Pinetop also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Free self parking is available. This Pinetop hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • 935 sq ft of conference space
  • 87 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Show Low, AZ (SOW-Show Low Regional) (19.8 km / 12.3 mi)
  • Parking: Free self parking

Room Amenities

GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Altitude Bar and Bistro - Onsite bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Holiday Inn Express Hotel Pinetop
  • GreenTree Inn Pinetop
  • Pinetop Holiday Inn Express
  • Holiday Inn Express Pinetop Hotel Pinetop
  • Holiday Inn Pinetop
  • Holiday Inn Express Pinetop Hotel
  • Holiday Express Pinetop
  • GreenTree Pinetop
  • Greentree & Suites In Pinetop
  • GreenTree Inn & Suites in Pinetop Hotel
  • GreenTree Inn & Suites in Pinetop Pinetop
  • GreenTree Inn & Suites in Pinetop Hotel Pinetop

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Show-Low-Hotels-GreenTree-Inn-&-Suites-in-Pinetop.h64360-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.