8/10 Good
Ritesh
May 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritesh
Stayed 3 nights in May 2025
XCELSIOR HOTEL AND SPA
4.0 star property
4-star spa hotel with free weekday breakfast
Choose dates to view prices
Photo gallery for XCELSIOR HOTEL AND SPA
Reviews
6.06.0 out of 10
Popular amenities
- Spa
- Breakfast included
- Room service
- Parking included
- Laundry
- Housekeeping
Explore the area
48 Keating Rd Police Bazar, Shillong, ML, 793001
- Wards LakePlace, Wards Lake3 min walk
- India Orchidarium and Botanical GardenPlace, India Orchidarium and Botanical Garden5 min walk
- Jawaharlal Nehru StadiumPlace, Jawaharlal Nehru Stadium1 min drive
- Shillong (SHL)Airport, Shillong (SHL)29 min drive
Room options
View all photos for Luxury Suite, Hill View
Luxury Suite, Hill View
- 550 sq ft
- 1 bedroom
- Hill view
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 220 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Comfort Double Room
Comfort Double Room
- Sleeps 2
- 1 Queen Bed
About the neighborhood
Shillong
Shillong retreat .Within a 10-minute walk of the hotel, you'll find India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 miles (3 km).
What's nearby
- Wards Lake - 3 min walk - 0.2 miles
- India Orchidarium and Botanical Garden - 5 min walk - 0.3 miles
- Cathedral of Mary Help of Christians - 19 min walk - 1.1 miles
- Jawaharlal Nehru Stadium - 1 min drive - 0.7 miles
- Golf Links Shillong - 3 min drive - 1.4 miles
Getting around
- Shillong (SHL) - 63 min drive
Restaurants
- Dylan's Cafe - 2 min drive
- Deja Vu - 3 min drive
- Bamboo Hut - 2 min drive
- swish cafe - 3 min drive
- Tibet Kitchen - 3 min walk
About this property
XCELSIOR HOTEL AND SPA
4-star spa hotel with free weekday breakfast
XCELSIOR HOTEL AND SPA offers its guests a full-service spa. A business center and meeting rooms are available. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Spa services, tour/ticket assistance, and laundry facilities are also featured at XCELSIOR HOTEL AND SPA . Self parking and valet parking are free.
- 20 guestrooms or units
- Meeting rooms
- 1000 sq ft of conference space
- 93 sq m of conference space
- Full breakfast (free)
- Business facilities
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- ATM
- Lockers available
XCELSIOR HOTEL AND SPA offers 20 accommodations with free minibar items and safes. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Body Spa. Services include facials, body scrubs, and body treatments. The spa is open daily.
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Property amenities
Family friendly
- High chair
- Laundry facilities
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
Food and drink
- Free full breakfast available on weekdays 7:30 AM to 10:00 AM
Things to do
- Full-service spa
Accessibility
- No elevator
Room amenities
Entertainment
- 50-inch smart TV with digital channels
- Netflix
- Streaming services
Bedroom
- Bedsheets provided
Bathroom
- Bathrobes
- Free toiletries
- Private bathroom
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Free stocked minibar
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning (climate-controlled)
- Electrical adapters
- Free daily newspapers
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out
Check-out before 11:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.
Property is also known as
XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong
Frequently asked questions
How close is XCELSIOR HOTEL AND SPA to the airport?
XCELSIOR HOTEL AND SPA is 18.6 mi (63-min drive) away from the Shillong (SHL) airport, the closest popular airport to the property.
Does XCELSIOR HOTEL AND SPA have an airport shuttle?
Airport shuttle services are not available at XCELSIOR HOTEL AND SPA .
Does XCELSIOR HOTEL AND SPA offer free breakfast?
Yes, XCELSIOR HOTEL AND SPA offers free breakfast.
Is there a casino at XCELSIOR HOTEL AND SPA ?
No, there is no casino at this hotel.
What time is check-in at XCELSIOR HOTEL AND SPA ?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at XCELSIOR HOTEL AND SPA ?
This hotel offers free self parking and valet parking.
Does XCELSIOR HOTEL AND SPA have a pool?
XCELSIOR HOTEL AND SPA does not have a pool.
Does XCELSIOR HOTEL AND SPA have a spa?
Pamper yourself with a day at Body Spa, where you can enjoy body scrubs, facials, and body treatments.
How close is XCELSIOR HOTEL AND SPA to downtown Shillong?
XCELSIOR HOTEL AND SPA is 0.7 mi away from Shillong.
XCELSIOR HOTEL AND SPA Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
7.0/10
Cleanliness
6.0/10
Staff & service
9.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Uto
Nov 16, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Uto
Stayed 1 night in Nov 2024